Maybe I expect too much, but with 1/4 acre property and 4 dogs, I expect the service tech to be in…read morethe yard for more than 5-7 minutes. And to not come before I am even awake in the morning. We keep a padlock on the gate. Texting me at 6:45 am to unlock the gate won't work when I am sleeping. Plus, multiple times previously it was still DARK when the tech arrived. It is only light at 7 am in the summertime. You cannot clean my yard in the dark. I keep having to reach out to the corporat office for the same issues. No resolution. I am not happy with my service.

Super easy customer service when I had to call and change my address with Melanie. Very quick,…read moreefficient, and Melanie was kind and easy to talk to. Great service I have had from them for over a year now with no missed appointments and they always text before and after the appointment!

I don't know what's up with these other reviewers. If the service wasn't acceptable, why did…read moreAutumn S use them for a full year? If Steve G used them for 18 years, why would he write a bad review just because they couldn't scoop up after his pig? Maybe he couldn't confirm that's what's up, but it was a fair business decision (imo). He was really rude by namecalling in his review, I would never want to work with or for him... maybe the job was really bad and just not worth it to them. My experience has been great - I think it's been a year that I've been using them. The helpers have always been thorough and have never missed a day. They've never left the gate open. Believe me, if it happened even once I'd have canceled. My little dog would be gone and out into traffic in a heartbeat. Sure there's been a glitch or two, we're all humans, but Cara has responded quickly and professionally. She's been available right away any time I've had a question about my service or billing. If ever I need them again, I wouldn't hesitate.

Unacceptable Service and Refund Refused for Unperformed Work…read more I am writing this review to warn other homeowners about my experience with Dirty Work Services, LLC. I hired this company to manage pet waste removal on my property, expecting reliable and thorough service. Instead, their performance has been completely unacceptable. On multiple occasions, their technician either completely skipped my property or did a careless job, leaving waste behind. Despite failing to perform the agreed-upon work, Dirty Work Services continuously billed my account. When I contacted customer service to resolve this issue and request a refund for the dates service was not provided, I was met with zero accountability. Rather than taking responsibility for their employee's negligence or reviewing their own records, customer service placed the burden on me, demanding that I "prove" their driver didn't show up. It is utterly ridiculous to expect a client to track and prove a vendor's failure to perform basic contracted duties. Expecting payment for unperformed labor is unacceptable business practice. I am deeply disappointed in their lack of professionalism and integrity, and I strongly advise potential clients to look elsewhere for pet waste removal services.

I love this service. I have been using them for over a year. Kevin our tech loves our two dogs and…read moretreats them like they are his own. He also always sends me a text with a picture of our closed gate. I highly recommend this company!

From the owner: It's A Dirty Job. And We're Just The Guys To Do It…read more Let's face it. Nobody wants to pick up after their dog. Especially, in their own yard. So don't. Hire Ruff Stuff. Once a week, one of our highly trained Poo Crews will come by your property, safely remove all Fido's business and leave your yard looking clean and green. After each visit, we disinfect all equipment so there's no cross-contamination from yard to yard. Ruff Stuff serves both residential and commercial clients. These include apartment complexes, neighborhood parks, doggy day-cares, hotels and more.

Mighty Scoopers is the best! Very communicative and friendly! Great with your pets and has many…read morescooping options (weekly, bi weekly, monthly, etc.). They will send you a picture of your closed fence each time for peace of mind. And you can choose whether to dispose of waste in your own trash or they can haul away. Definitely recommend!

From the owner: Have no fear! Mighty Scoopers Pet Waste Removal is here! We take the dirty work out of dog poop…read morecleanup so you can spend less time worrying about your yard and more time enjoying your pups! Mighty Scoopers is a locally owned and operated professional pet waste removal company serving Woodstock and surrounding communities. We provide reliable dog waste removal for residential and commercial properties, whether you have one dog or a whole pack. For residential customers, we offer weekly, bi-weekly, and twice-weekly pet waste removal, one-time cleanups, and yard deodorizer treatments to help combat strong pet urine odors. Our commercial services help HOA communities, apartment communities, businesses, and other pet-friendly properties maintain clean, welcoming outdoor areas. We service common areas, shared green spaces, dog parks, and other designated pet areas, helping keep grounds clean and enjoyable for residents, customers, employees, and their pets. We believe great service is about more than scooping poop. Our customers appreciate our reliability, cleanliness, communication, and attention to detail. We send service reminders, provide technician updates and a completion photo, and make sure gates are securely closed. Whether you need ongoing residential service, a one-time cleanup, or dependable commercial pet waste removal, Mighty Scoopers is ready to help. We have the scoop on poop! WE PICK UP SO YOU DON'T HAVE TO

I have boarded my dogs here twice and have had them groomed here often for years. Since they bought…read morethe bfur and after groomers, creekside's attitude has gone downhill. The groomers are professional, but the behavior of the owner/manager has become unacceptably rude. Today was the last straw. I had purchased a gift certificate months ago before COVID surged. I bought it from 2 of our dogs that go there often for another dog who has since gone back to its owner. I asked if I could use the $45 from the certificate for today's groom. Now, if she has said "no we don't let people transfer them between pets," or "no, it's not recent enough," or "no you'll have to use it another time because you didn't tell me at drop off," I would have understood and would not likely be writing this review. BUT NO! She stood there and repeatedly accused me of printing it at home and lying. She insisted she's the only one authorized to print them. That may be so, but as I told her, it was a young girl at the desk who sold it to me about 4 grooms ago. She printed it right on the printer in the front area. Then, the manager accused me lying because I didn't tell her about the certificate when I dropped the dog off, but I wasn't sure at that time if I could even find it. Again, if that was an issue, couldn't she offer to let me use it the next time? Couldn't we compromise on a lesser amount? Or couldn't she let me know the certificate couldn't be used without accusing me of forging it!!?? I'm a regular customer. She could have easily said no without standing there for two+ minutes yelling at me and accusing me of forgery like a mad woman. THEN to top it off, she swore and slammed the desk door, yelled "after dealing with COVID for a year, I'm done!" And then slammed the door to the kennels. I wouldn't want this woman near my dogs again. I don't need her $45. However, I expect respect and appropriate responses to questions. Not accusations and rants. Looking forward to finding a new boarding and grooming facility that deserves my business. ---- Update: This morning, the owner called and admit she found the record of someone selling me a certificate in Jan 2020. I appreciate that she refunded yesterday's visit, but she failed to apologize or express accountability for the incident.

My dog has been going to Creekside Pet Hotel for the last 1-2 years and I will never change. I…read morealways look forward to picking up pebbles so I can chat with Megan. She's very sweet, nice and very bubbly. As soon as I walk in the door, she calls back to get pebbles. As I wait, she has a conversation with me. It's not just customer service bull either. She genuinely cares about our pets and us as customers. It feels more like a second home than a daycare. I will always come to Creekside Pet Hotel as long as Megan is there to greet me!