I find it really convenient that the doctors office and the surgical center are right next door to…read moreeach other at the Digestive Disease Specialists. The doctors visit went extremely well. Making an appointment was easy and there was good communication before coming in. Everyone was nice and professional and the doctor did a great job listening and caring about the issue. The doctor was quick to react as well and offered to do the procedure the next day (although we ended up doing it a week later because of work.) Coming into the surgical center was easy, the person at the check-in desk was extremely nice and was not angry at all that we forgot the required paperwork. It was a bit annoying that they were running very behind. It was over an hour of wait time and apparently there was one patient who just decided to leave. Thankfully, we were early enough that we were only behind about an hour. The staff was apologetic and did give real updates, which I appreciate. The procedure went well and we got the initial images right away. The nurse was so nice and friendly. Can't say I'm looking forward to having to do this biyearly after 50 but at least I know a great place to come to to have it done.

Just had a scope done and I have absolutely NO complaints. I was greeted by very friendly front…read moreoffice. The nurses in prep area were terrific and very pleasant. Nurse anesthesiologist was top notch. I would recommend Digestive Disease Specialists 100! I had prepared myself for a not so good experience reading some previous reviews. My experience was excellent! Thank you Dr Shafi and staff.

I love him so easy to talk to very thorough I've been going to him for about 10 yearsread more

He didn't care didn't mention any other treatment for gasteroparesis said there really isn't…read moreanything that can treat it said I could go home even though the flare up had been treated with Zofran and dilodud pain medication he said he will put recommendation that nothing should be changed he t all. instead wrote that I shouldn't have the pain medication that had been helping my flare up since 2010 that it slows the stomach down which isn't true all he asked how I know I have gasteroparesis I told him I've had ran and dilodud br empty studies he said oh ok so you do know you have it you've had the correct testing I said yes he asked what they used in the past I said Zofran and dilodud because the reglan makes it so I can't walk he even said he doesn't like reglan either but there really isn't anything else and yes the Domperidom from Canada can cause rare heart issues he didn't mention motegrity which I e also tried and that did not work either and the adverse side effects like depression, stomach pain just made the gasteroparesis worse. He asked me if I ever had a camera go in and look and what did they find I said they have and that they found gasteritis and some polyps but that it's more of an invisible disease his body language suggested he didn't care and he's made his assumptions that the flare up has subsided he had nothing to do at this time and to just not have me on the pain medication that helped me I have other body pain I deal with as well so just stoping pain medication that I do get from pain management aswell is not the best solution I have been dealing with this and all these issues for many years and with kidney failure it had intensified especially when dealing with nuropathy, osteomyelitides, toe amputations, etc I have found most GI doctors to not understand gasteroparesis their studies are not accurate and they do not I've it they say to eat smaller meals but still do not comprehend that the food has nowhere to go but to be vomited out that even without constipstion there can still be pain in the left flank the pain medication does not cause me slower stomach nor does it cause Constipation I've told him this and told many previous doctors this and he still compares me to other patients and that's not correct. Everyone handles medications differently I can't tollerate reglan becatse it starts to cause Paralysis of my legs and other medications they recommended for We're not effective and cause more harm to my physical well-being. He didn't even recommend testing or really even try to listen to what I was saying. He seemed bored and I'm interested in what I had to say.

I am sure the Doctors here are great, i was referred by another one of my specialist so I obliged…read moreand made an appointment. From the moment i walked in I felt uncomfortable. The employees seemed agitated and overworked. I felt like i was seen and pushed out immediately without even understanding what my treatment plan was. It was just not a good experience, unfortunately. For me.

Extremely Disappointing Experience…read more I am extremely disappointed with my experience trying to become a patient at this digestive institute. I was informed that my medical records needed to be transferred so that the physician could review them and determine whether they would take me on as a patient. I spent the entire week trying to follow up, leaving multiple voicemails and attempting to get an update. This is also contradictory to what I was told last week. At that time, I was told that Dr. Stone had availability in September, depending on which office location I selected. Based on that information, I chose to pursue care with Dr. Stone and went through the process of having my records transferred for review. I specifically chose Dr. Stone because I have been in and out of the hospital for the past two years dealing with ongoing digestive issues. I have seen multiple doctors who essentially placed me on PPIs without helping me get to the underlying problem or find meaningful relief. After hearing such wonderful things about Dr. Stone from a friend who spoke very highly of him, I finally felt hopeful that I had found a physician who might actually take the time to help me figure out what is going on. Unfortunately, my experience with the staff has been incredibly discouraging. Today, I finally reached the call center and spoke with Maevin. The interaction was extremely unprofessional and rude. I asked to be transferred to the office or to a manager so that I could address my concerns, but my request was refused. I called back and, once again, reached Maevin, who answered the phone and then hung up on me. After finally reaching someone who allowed me to speak with a call center supervisor, Sophia, I was told that the office is currently at capacity and would not be taking me on as a patient. That was particularly confusing and frustrating given that I had been told just the week before that Dr. Stone had September availability, depending on the office I selected. What makes this even more upsetting is that I was not simply calling to ask for an appointment. I was trying to file a complaint about how I had been treated, and instead of being given the opportunity to speak with someone from the office or management, I was ultimately told that they would not take me on as a patient. I completely understand that medical practices have limited availability and cannot accept every patient. However, I find it extremely concerning that after being given information about availability, transferring my medical records, and spending an entire week trying to follow up, I was left feeling as though I was being denied the opportunity to receive care because of the way this situation was handled by the team. After two years of struggling to find answers and relief, I was genuinely hopeful about seeing Dr. Stone. It is incredibly disheartening to feel like that opportunity was taken away because of an experience with the office staff and call center. Patients who are already dealing with ongoing health problems should not have to fight this hard simply to get an answer or be treated with basic professionalism and respect. I sincerely hope the institute reviews how its call center and staff handle patients, communication, and complaints. The way this was handled left a very poor first impression and, unfortunately, may have prevented me from receiving care from a physician I had specifically sought out because I believed he could help me.

I saw Natalie today to review getting my 2nd routine colonoscopy. Updated my info and made sure to…read moreorder Sutab, the pill prep that is so much better! I just received a text coupon for the pills. The office is clean, friendly, and efficient. Charlotte with scheduling was friendly and explained my prep and upcoming appointment. I'm looking forward to seeing Dr. Mokuolu again for my procedure at the Parkway Surgery Center in Green Valley.

I got a colonoscopy months ago and still haven't gotten results because they demand this stool…read moresample that I have and am to mail in but it has no directions and I can't ever reach anyone. Been sick just living sick it's really frustrating

Mi experiencia con el Doctor Cremonini es maravillosa, es un buen medico , atento , preocupado por…read moresus pacientes, su trato es maravilloso , su equipo tambien es maravilloso , les felicito. Excelente.

i Had a horrible experience at this place you would think the paperwork would have asked if you…read morehave a medical condition. None of the paperwork asked that. So I had to automatically ask the lady because I have a heart and blood pressure dropping issue. And I'm talking hr in the 190s And really low blood pressure when I fall asleep this lady goes " well how do you know that? Are you sure about that? This is your first colonoscopy" by the way all I wanted to know is who I would be appointed to to talk about like the anesthesiologist who watches over all of that. but instead, I got judged and questioned about my medical condition, which have never should've happened I cried, and I had to leave so I never got it done because of the rude staff lady in front im never going to this place AGAIN by the way, the office was Hella packed. I was supposed to be there at 9 o'clock. They never even called me back until 12.

this office is absolutely amazing!!! I had a wonderful first impression from the receptionist who…read moremade booking so easy. the nurse & doctor talked me through everything and made my procedure today so easy and calmed my nerves. so thankful I found this practice!!

Highly unethical, recommend you avoid…read more Very concerning experience with CRC Clinic. Went in to get some banding done, along with my regularly planned colonoscopy. Dr Lyons asked about other symptoms, and I told him I felt somewhat bloated. Ended up getting charged $1000 when I went to my colonoscopy, which is supposed to be fully covered by insurance. Found out Dr. Lyons coded it wrong under "distention" rather than "screening". He refused to correct the coding, telling me it would be medical malpractice. I guess he skipped his law classes in school, because re-coding is a super common occurrence. I know as I run all IT operations for 2 large hospitals. He lied to me to my face about that, then didn't do the banding he was supposed to do, so I ended up being $1000 out for something that was supposed to be fully covered, and still didn't get the primary thing done I went in to see him for. I would recommend that you bypass CRC and go to a clinic that follows ethical standards, unless you have a lot of money you don't want.

Very professional I went for a colon and endoscopy and it was fast quick profesional and figured…read moreout the problem

The office is horrible. Twice i have set up a virtual appointment and they were a no show. When you…read morecall you never get to talk to a person. You leave a message and they respond via text. It took several texts before they called me. This is poor customer service. I hope this gets them to change! People calling like to talk to a person. Also what if your cell is not receiving texts? Very poor!!!!!!

Writing this while waiting for the doctor. We've been here 90 minutes and only just got placed in…read morean exam room. This is my grandmother's doctor but I attend every appointment with her. He is very thorough and careful. However, his bedside manor is gruff. He tends to talk at you for a few minutes, then leaves abruptly and your appointment is finished. His front office staff have had some recent turnover and the new pool of employees are a bit rough around the edges. They're not very helpful or professional like the staff was a year ago.

The worst doctor I have ever met. Told me cirrhosis is in God's hand. I thought I was in church and…read morenot in a supposed doctor's office. He even try to prescribe me a medicine I am already taking. He obviously did not look at the chart. The most waste time and money I ever spent on a doctor. Beware, this doctor will make you wait for a long time every visit and tell you nothing that is helpful. He is arrogant. He really gives the expression he is above all. I see his bull from the first visit and will never go back

I have seen Dr. Hsiung 3 times now…read more Things I liked: The first time I met him, we talked in his office first. I appreciate doctors that will discuss before the patient is disrobed. Things I didn't like: The way he talked about issues and treatment sounds as if he is teaching but it's done in a condescending way. Have seen Dr. Hsiung 3 times now and he has been late every time. After numbing injections were finished and right before the scalpel, Dr said "don't yell." And then I felt EVERYTHING, as if I had no numbing medicine at all. It took a lot of restraint not to scream. When I asked questions to understand how to take care during the healing process, doctor became irritated and asked where am I getting these questions. At my follow up appointment, I could hear the doctor and his assistant mocking me and laughing at me in the hallway.

I saw Dr. Calvin Lyons at his Flamingo Road office. Had a colonoscopy. Went great. He is a…read morefantastic doctor, as well as a caring, compassionate and warm person. He really cares. His credentials and training are impeccable. A very well run office. His staff is first class, particularly his office manager, Louisa. I would not hesitate to recommend Dr. Lyons for any colo-rectal issues. He is a rising star in the Las Vegas medical and surgical community!

We met Dr Frankel at St Rose in Oct of 2020. I want to like him, but something was wrong…read more During my wifes first visit in Early Oct 2020, they said my wife had Liver Cancer. And it had spread to the bowels and Lungs. And she had 30 days. Now we had just been to Henderson Hospital in Sept of 2020, and they told her she had fatty liver. So after an exam the Dr said she has 4 liver masses one compressing the IVC which is causing temporary issues. And they ran every test known to man. Came back with Fatty liver. No Cancer. We came back in December as my wife had thrown up blood. Turned out she had a bleed from Acid Erosion in the Eshaphugus. But Dr Frankels notes say a History of Cirrhosis, Alchol abuse... etc..etc. I have the Biopsys CT/MRI/PET all in hand and they all say Fatty liver. So ? And my wife was a non drinker. We met with him Again in July of 2021. And he said your liver is fine, its healing really nice. Follow up in a year. So not sure what happened with the December notes if he confused her with someone else? But it causes significant mental trauma.

It was easy to make my 4pm appointment for today. I took off of work, got to appointment, and…read morethe door is locked. The sign on the door lists the hours so they should be open, and I have an appointment. So I call the office, no answer, at all. So I call again and this time hit the option "medical personnel trying to reach provider" -- I'm a nurse‍. Call center answers, tells me office closed at 230p today, there's no one for them to connect me to and the office doesn't accept messages! I am amazed that this is how a professional (?!) Doctor's office operates -- they closed early, didn't notify me and I had an appointment! If I had missed my appointment, they would have charged me $50! I will be calling them tomorrow to explain the depths of their SUCKAGE, suggest they pay me $50 for their missed appointment and I need a referral to a professional.