I originally met the owners at my work and found out that they were opening a Boarding & Grooming…read morefacility right around the road from where I live. I thought, how Perfect! I had just gotten a new puppy for the kids. A few weeks later I called and made an appointment for Kylo. He was pampered all morning and Loved it! I really like the fact that they offer either a nail grind or a nail trim. Every time we pull up to Mutty paws, Kylo goes nuts wiggling his butt in pure bliss to be back. The facility is Beautiful and has been there a little over a year and is climate controlled. If you want the best for your pups at a reasonable price then look no further than Mutty Paws. They even offer Doggie Day Care where they can play and be loved on All Day! Try them out and you'll be in love with Mutty Paws too!

I have a 7 month old male Boxer that went to Mutty Paws for the first time on 08/03 and 08/04 2026…read more When I dropped him off the first day I asked what type of reinforcement they use. I was told that if a dog gets rowdy they put it in a 15 minute time out, and with three times outs they're kenneled for the remainder of the day. That seemed logical and acceptable to me. On his first day there I was told he got a little rowdy (which is not unusual for a Boxer) and had a 15 minute time out. Ok; fine, that's acceptable. When I picked him up on the second day I was told he had not had a time out and was very sweet. I called back later in the week to schedule two days for the week of 08/10-08/14. I asked if Mutty Paws has cameras as I was interested in watching my dog play and interact with the other dogs. The link was texted to me. My husband and I downloaded the link. Today, 08/11/26 I took my dog back and arrived at 10:30am. We watched him play until 11:17am - basically 40 minutes from the time I arrived with him to stay the day. Apparently he got rowdy and we watched him being led out by his collar to what I was told would be a 15 minute time out. Again; acceptable. My husband continued to watch the feed waiting on our dog to return to the group. At approximately 12pm, my husband called to say that our dog had still not returned to the play group. That is 40 minutes he was missing from any camera. At 12:10pm he had still not been returned to the play group. I drove back to Mutty Paws and asked if perhaps there were play areas without cameras. I was told, no, but that sometimes the cameras didn't show the entire view if dogs were in corners, etc. By now the time is 12:45 and still no sign of my dog on a camera. By this point, I told the girl at the reception desk that my dog had not been seen for approximately 90 minutes and told her to take me to where my dog was. Another girl at the reception desk left the area and came back with the information that Xander was still in time out, in the kennel. The girl that had initially told me about the 3 time outs replied that perhaps he had been rowdy and was put in time out again. Let me remind you that he had only been there 40 minutes when he was taken to time out at 11:17 and had not been returned to the play area after 15 minutes. He had not been returned to the play area in 90 minutes. I told her that there was no way he could have gotten into trouble 3 times (which meant all day kennel) in the 2 hours he had been there. Whether or not he would have been allowed to return to the play group is unknown as I told her I wanted my dog, to pay the fee, and to remove him from their roster. How do I know that he wasn't left in the kennel the first day after the supposed 15 minute time out. I don't!... which is obviously of concern to me after what happened today (08/11/26. My dog will not be returning to Mutty Paws only to be left in a kennel all day. That is definitely NOT what I signed up for. My only regret regarding watching the play area today is that I did not record the time Xander was missing. Cheryl Mauney I need time emphasize that Xander is in no way aggressive. He just wants to love on people and be loved. Being a Boxer, he is bouncy and sometimes get excited.... but he should never have been subjected to a 90 minute time out after only being there 40 minutes.

Worst experience! All vets have left! Dr. Cerjan, Dr. Crane, Dr. Duffy.. see a pattern?…read moreSubstitute vet named Dr. Johnson is just awful! NO CLIENTS IN WAITING AREA FIRST CLUE! I lost my 2 remaining dogs over past year, when they actually had true veterinarians. Just rescued my new "child". OMG, ears needed cleaning!!! Paid $100 4 that! Tried to push meds on me, that I knew were not needed. Two of my adult children are practicing vets in Calif. I have 35yrs of rescue. Dr. Johnson had less medical knowledge than my dog! In their $25 first visit promo, supposed to do a "basic exam" ( u know like listen 2heart with a stethoscope and general visual. She did nothing except take ginger in back and supposedly clean ears). Have no idea if even did that! (On positive note,Her vet tech was nice .!) To add insult to injury, the obese woman at front desk(not Debra,) looked up my record. Last time I was there was to euthaniZe my weewilson....actually 2pick up his ashes. I paid every cent Owed!!!! She was trying to see if there was anyway to find additional charges 2tack on. There were none! I was so angry, I said" don't even think Abt it .. " This place is a true disgrace!". Don't know who current owner is, but this is just so substandard. Really miss Dr. Cerjan who was experienced, honest and kind. Dr. Craine also qualified. If he is still owner, he needs to either get veterinarians with higher standards or close it down! Just grateful, I didn't have a true medical event . Get a real veterinarian or shut ur doors! Our animals deserve better

Wow! My elderly dog , Sir Achilles had his first visit today! It was a refreshing experience!!…read moreThank you

Dr. Hernandez, Dr. Wise and Dr. Lewis are exceptional vets. Along with the rest of the staff, this…read moreis a great place to take your pets with their nurturing hands and hearts. They are patient, thorough and very caring to you and your pet. I would have given 5 stars but there is one vet that we saw 1 time and as long as we do not see Dr. Durrence, we will continue to go back. She was very short and didn't want to listen to all the symptoms our sick dog went through the past 24 hours, but what really did it is the disrespect she gave to the Care Associate, Rebecca in front of us. She must be as exceptional as the other vets and maybe she was having an off day, but the disrespect in front of pet owners was a no-no for me. Due to the extreme care the rest of the staff gives, we will stay and request that our dog not see Dr. Durrence.

I was very impressed with Dr. Hernandez and the entire staff when I went to the clinic for the…read morefirst time today. My cat had suddenly developed a very acute illness and when I called for an appointment they graciously worked me in very quickly. Dr. Hernandez was very knowledgeable, professional and compassionate. The entire staff worked together wonderfully well to take care of my cat as well as me. I highly recommend the clinic.

I was contacted and then spoke with Gwinnett Animal Hospital today regarding my experience there on…read morethe 23rd. Before I had a chance to speak and offer my explanation regarding the situation, they were all ready to send me my pet's vet records. The person with whom I spoke indicated that a conversation was had with the front desk people and the vet (who was not even present when I was there). After I indicated that there was no one in the waiting area or in the parking lot, an explanation was given as to why no vet's were available to help my pet. Needless to say, I requested my vet records be sent to me and I will no longer be a patron of an establishment who does not put a pet in need first.

I found this place after researching for an hour or so and they had the best overall reviews yet…read morethe bad reviews made me nervous. However, they were able to immediately take care of my cat for what she needed and it was pretty quick surprisingly. They were very polite and nice to us, the bill was $100 less than I was suspecting so I can say cheaper than a previous vet, and they called the next day to check up on her. All in all, I'd definitely bring her here again as well as my other one

Great experience right from the start. We had cats there for many years and always had good and…read morefast service. Highly recommended.

Best receptionist personal. I found a sick cat and after a search for owner was fruitless, they…read moreagreed to euthanize cat for very low price. Very kind personnel

Doctor and staff great, very professional. Did an excellent job with my very vet shy lab. Would…read morerecommend to my friends and family. Reasonably priced great service. We will be back!

Dr. Hall seems like a good vet. I switched from another local vet after my dogs were misdiagnosed…read moreand the consequences were not good. My only issue with this vet is that both my dogs became I'll with an intestinal bug after visiting. They are inside dogs and don't go anywhere but their little dog yard and to the vet. So I know they picked up something from the clinic. It doesn't seem like the cleanest place and the exam table was dirty in the room. I'm really hesitant to take my dogs in there now. While this does not affect how capable the vet is, it does have a reflection on the clinic.

Quick check-in process, clean facility, and very knowledgeable staff. Since it had been a long time…read moresince we last had a puppy, we came in with plenty of questions. I expected to be referred to the veterinarian for answers, but the receptionist was able to address all of our concerns and provide helpful guidance. The experience was efficient, informative, and reassuring.

The staff are all friendly. The veterinarian will explain what they find and are knowledgeable.read more

Barrow Veterinary Hospital (BVH) is the "go to pet care" that I trust to take care of my beloved…read moresmall friends. Whether shots or whatever maladies may occur, BVH is my first choice in pet care. My 12 yo Ms Kitty and my 7 yo Mr Grey have received excellent care with BVH's professional staff and I would not take them anywhere else. YES, I would recommend BVH to family and friends.

I just moved to Winder last August and was looking for a Veterinary to take my two Chihuahuas, too…read more I been there about 4 times for different things, and everyone is "Super Nice" and "Great with my Dogs", too. They take their time in answering your questions and explaining everything in detail. Also, their costs for their services are very reasonable, too. No surprises, as they tell you ahead of time the cost vs. after the fact. I recommend them HIGHLY!!