Left a VM two weeks ago and never heard back - its sad too cause I wanted to support a woman owned…read morebusiness

Great job! I was able to get on their schedule the next day after I called…read more They showed up on time and they were very polite and professional. Carlos took the time to explain what he was doing as he purged all of my sprinkler lines twice - once by manually opening each of the 18 valves and then by using the control panel. I knew where two of the underground valve boxes were, but I was unaware that there was another one. They quickly located it and completed the job. I will be calling them back next year.

Thank you for responding concerning my complaint about your poor service on our patio. You…read moreexpressed that someone could return to see the problem that occurred following rain where water was pooling where it hadn't pooled before EVER. Without seeing the problem your company said, "That problem was not caused by our team." It was expressed that we could make an appointment for someone to come out to see the problem and offer an estimate for repair. Why would we pay for a problem caused by you? You say your company always "works on good faith." My experience is that is not true. What a terrible company and I hope others who see my comments here don't use your less-than-poor services and awful business model. You need other respond to my comments here. I don't want to hear from you again.

It has been a waste of a lot of money to have Garcia Patios do 3 parts of a yard project: add 6x6s…read morearound a new Intex above ground pool (16x8ft) where I had to dig out two sides to make level in the gravel yard, add a ramp and platform into the pool, and 4x4s to hold back dirt along the fence that used to be wood holding back the higher grass side. I said I'd pay for 2 extra 4x4s from Home Depot since they had misguessed how many would be needed - but never expected to be charged $490 extra for them (& they said they got 4 more)! The ramp was dangerous and would not support the weight of anyone or multiple dogs on it. They had no idea what they are doing. I had to tell the 1st crew over and over to not use the above ground pool's frame as a support for it. It is meant to move with the water and is not made to support weight on it. I had to go out several times to tell them that because they would agree and then go back to using the pool frame to support the ramp. Then the platform they angle cut a 2x4 on each side as the only support. When they had that plan I said that would never support the weight. The foreman said he would send the guys to get braces for underneath. I assumed that had been done - metal support braces - but saw once they left that even a single dog on it, it bobbed up and down. I sent pictures to Garcia. He after no shows, finally sent a 2nd crew to fix it. They did add supports to the ramp portion in the end - after arguing with them because they said the few screws on the side of the posts was enough to support the ramp and weight on it! The ramp doesn't sit on the support posts, just screwed to the sides at a single post point. But the 2nd crew lead again tried to use the pool frame to support the ramp. He kept telling me "metal, very strong" as he tapped the pool frame!!! Anyone with an above ground pool knows the frame is not to support a deck on it. Not to mention it would ruin the liner. I had more heated arguments showing him the frame moves - expands and contracts depending on the water movement and insisting he not put any wood leaning on the pool frame. He gave in finally and modified what he did (removed the old few screws that held the entire ramp up and replaced with a single large screw). He refused to fix the platform not being able to handle weight. His other guy would walk up the ramp showing they reinforced it but when I said step onto the platform, he wouldn't. He knew it wouldn't support the weight. The lead just laughed at me every time I asked him if the platform could support his weight or mine. He would just say "I think it will be ok for dog". Add multiple large dogs equals a human's weight. He ignored me when I kept saying that angled cut 2x4 is where the weight load bearing point is - that platform they built is supported only by a partial board with a screw in it. More fighting about that. He added wood to the pool end of that compromised piece so from the side you would think it was reinforced but it is just more weight at the end of the platform - you have to look underneath to see that little 2" section with a screw is all that supports the entire platform over the pool. Nothing was done to support the weight at the pivot point until a lot more arguing and then he added a larger screw into that pivot point. Whether that helps or hurts time will tell. They already had several empty screw holes in all the wood. This big screw may mean with the other empty holes, even less strong wood in that narrow cut piece to actually support the weight of a human or multiple dogs. This is going to break under weight. The crew didn't care and left. Garcia charges a ton for simple projects and then can't complete them correctly. My friend and her dogs came the next day, after I showed her underneath, she wouldn't let her dogs use the pool. I didn't blame her as it's not worth a dog or person being hurt due to shoddy building of it.

Terrible customer service! Do not recommend this place. and grass sold here does NOT LASTT! Spend…read moreyour money elsewhere!

Never Again! We have bought so much osd over the years and it NEVER LASTS! We water and water and…read morewater just as they say and do everything to the letter that we're supposed to and the grass thats in the shade last and anything in the sun dies! I have been buying from Central Sod Farm since 2003 and we just no had another delivery of two pallets of their "Certified DuraBlend® Tall Fescue Sod" 1200 sqft and sure enough anything in the sun has already died! what a waist of another $877.68! I have asked over and over what "what type of grass to we use" and each time we're told to use their Tall Fescue and not once again we have a dead back yard and haven't even seen the water bill yet! I have also email into the CSF and received a call back from Miranda Morris to let them know how unhappy I am that have my yard died within 60-days of planting and the response I get back was that we should be using Zoysia!

Action is a reliable, honest, customer centric company. Keith, the owner, has built a company that…read moretruly places the customer first in every way. Every company is going to have ups and downs or be presented with a difficult situation. Action truly stands by the customer and finds solutions when other companies give up, walk away or even worse...walk away with your money or wreck your home and project. I stand by this company because personally I have seen Action, keith, and his employees stand by me. Thank you Action for a job well done. Keep up the hard, honest work! jim C

I would steer clear if this company, my encounter I was told a sub-contractor did work on my roof…read more After 6 years my roof began to leak. After contacting them about the roof, first they said they did not do the work. I sent them a receipt of payment with the company name on it. Every time I had to initiate the telephone call. They never returned a phone call. They would later tell me the roof was no longer under warranty. I was not provided any warranty information. I asked how can this be resolved and have heard nothing further from them. If you want a reliable and trustworthy company, I advise you to go elsewhere. This company only concern is to take your money and more on to the project.

Wells Home Improvements has been awesome to work with--professional, reliable, and efficient!read more

I had an incredibly disappointing experience with Wells Home Improvement following a roof…read morereplacement. While the roof itself was completed, the lack of professionalism and total absence of communication afterward has been unacceptable. The Issues: Negligence: After finishing the roof, the crew completely forgot to reattach the gutters. Lack of Communication: It took several phone calls just to get a response regarding the gutters. I have since tried to contact them multiple times in writing regarding other issues, and they have completely ignored my messages. Property Damage/Residue: Upon closer inspection, there is now visible residue inside my bathroom skylight left behind by the workers. HOA Violations: Because this is a rental property, the detached front downspout resulted in me receiving a violation notice from my HOA before I was even aware of the problem. As a property owner I rely on contractors to be thorough and responsive. Wells Home Improvement failed on both counts. If you are looking for a company that stands by their work and communicates with their clients, I strongly suggest looking elsewhere.

We had some wind damage to our roof. Chesapeake replaced the entire front of the roof and cap…read morewithin the insurance allowance. They left the yard so clean that you wouldn't have even known they had been there. We've used them for the original roof several years ago and new siding a couple years ago. The prices were very reasonable. I hope we don't need to call them any time soon, but I would if I needed similar services. I know they're supposed to be but they were great before the sale. The sales team kept in touch, came out to walk us through the process. They even stopped by to pick up a check. And it didn't feel pushy or sleazy. I felt like they genuinely wanted to serve us.

Thought I had a garage roof leak, so called out Chesapeake Roofing for a free inspection and cost…read moreappraisal. Victor came out and conducted a garage attic inspection using a tall ladder ceiling hatch. He didn't enter the lighted attic but just did a visual inspection using a flashlight. After his inspection, Victor claimed one side of my roof needed an asphalt roofing patch. What he didn't tell me was that, five to six feet from his attic ladder inspection, was an extremely obvious water pipe leak that had created black fungus on nearby wood. So obvious you could easily view without a flashlight. So what we have here is deceiving a possible customer by telling him he has a roofing leak when, in reality, a plumber was needed to correct the interior water pipe leak. Thus, my one-star rating, which actually should be lower.

Did a goos job getting all the algae and moss off my concrete and completed my driveway, two…read morewalkways and a patio in record time. Unfortunately, there are several spots that were missed on our house. The company promotes pressure washing but instead they use a diluted bleach solution. We were not informed of this prior, did not state this on the estimate and did not know it was used until the job was done and we asked. This made us nervous due to the flowers, rose bushes and grass we have the surround the home; not to mention we have two dogs. Sure enough not even a week later our plants and grass are dying. Tried reaching out to the owner but have not received a message back.

Very knowledgeable and great communication between Jay and I. I'll definitely be using them for all…read moremy landscaping needs

Everything went as planned. He is kind, understanding, on time, professional and fair. I was…read morepleased with the results!

Never completed service requested and did not receive a call back.The requested fix would have only…read moretaken 5minutes Small job didn't feel the need to call back. Otherwise good job.