We came here over a recent weekend and I had a photo of a Shaw flooring that I liked. The manager…read morewas nice enough to find a matching color but they didn't carry the Shaw brand. The manager said all the flooring was just as good but unfortunately this doesn't actually give us comparable facts (veneer thickness, overall thickness of flooring, etc.). My feeling is that the brands here are limited. I looked up a brand of flooring they recommended and it was a lower end brand probably made in China. That may be just fine but I am also weary about off-gassing. Where the product is made and where the materials come from does matter to me. I'm currently looking at online venders where products come from Sweden that actually end up being similarly priced with very little off-gassing and is sustainable. I found some good contractors off Angi online and will be overseeing the project myself. While the quote given to me was reasonable (9500) for the first floor of my home, I would feel more comfortable having more choices in the material that I walk on and breath in everyday.

I recently replaced the 25-year-old flooring in my home, which included carpet, tile, and linoleum…read more I did extensive research on flooring types, materials, padding, etc., and received five estimates, ranging from $9K to $25K. Through that process, I learned that much of the price difference comes down to the quality of the materials and the installation. Granada Floors offered a great balance of quality materials, reasonable pricing, and superior personal attention. It's important to me to support local, small businesses, and I was excited to learn that Granada Floors is also a women-owned business. That's when I met Mona, and from the beginning, she was a joy to work with. Mona is a warm professional who clearly takes pride in the products she offers. Her family has been in the flooring business for decades, and she now owns Granada Floors. With a background in interior design, she doesn't just sell flooring--she comes to your home to consult with you about what will work best in terms of colors, materials, and budget. She is honest, diligent, and very easy to work with. Communication was excellent throughout the process. The installation was completed in just two days in my 1,400 sq ft home, installing 12 mm waterproof laminate flooring throughout. The floors look beautiful and have completely transformed the space. I highly recommend Mona and Granada Floors!

The team at Bay Countertops was a real pleasure to work with. Efren and Tina at the front spent…read morelots of time helping us with our kitchen countertop choices- we went with a nice quartz and took samples home for a while to live with it. Tina really kept us in the loop. Once time to instal the man of only solutions! Tobi was a fun person to have around and a hard working expert. Tobi returned to do extra tweaking as we had a new range installed. I cannot recommend them enough.

I'm a retired builder/remodeler. Over the years I've worked with many subcontractors from all the…read moretrades and none have been easier to work with, more professional or have produced more impressive results than Efren and his team at Bay Countertops. Tobee runs an efficient installation and shares many helpful insights. The office staff makes every effort to work with your schedule. And I still marvel at the way the cutters have matched the veins in my quartz countertops. The showroom is well designed without being overwhelming, and is just a short drive over the Richmond Bridge from Marin to the Marina Bay Parkway exit off of 580.

Andrew is a hardworking pro who does great work. We went with a simple white subway tile for our…read morekitchen to freshen things up, and he was able to complete the job in just two and a half days. It looks fantastic -- honestly feels like a brand new home

Andrew is one of the best tile contractors in the Bay Area. Last summer he redid our shower because…read moreanother tile contractor botched the job. He went above and beyond can't recommend him enough!

Alex and his partner Vitaly have just finished a complete remodel of our two bathrooms, and they…read morehave done a fabulous job. They not only put up the porcelain tile on the walls and floors, but they also installed new counters, mirrors, toilets, and a shower and jacuzzi tub, as well as all the fixtures. (We selected and bought the tile, counters, shower base and tub, and fixtures separately.) Their care and attention to detail was outstanding! In addition, they are very considerate, warm, and friendly--extremely easy to work with! Highly recommended!

Alex did a first-class job repairing the slate tiles in my home front entranceway. His work was…read moreprecise, neat and the tiles match the adjacent tile work perfectly. It was not a huge job and I'm glad he agreed to take it on. He started the work immediately and had it completed in short order. From the quality of the work, it is clear that I will trust Alex services for bigger jobs, interior and exterior. Alex Custom Tile has my full recommendation.

Noi of Bay Area Grout Specialists did a fantastic job at treating the black gunk that accumulated…read moreall along the base of my shower, cleaned the tiled walls and did a great caulking job. My shower now looks good as new!!!!

I wish I could give Bay Area Grout Specialist five stars because Noe and Maria are super nice! Noe…read moregave a prompt response and scheduled me within a couple weeks for shower grout and floor grout. Noe and Maria arrived on time and did a beautiful job on the shower regrout and Noe even accommodated some last minute requests to add caulking in the kitchen and quarter round. Unfortunately, we had different ideas about what grout 'touch-ups' meant for the floors - I wanted a few spots regrouted to match the rest of the flooring's grout color - but it really lacked a professional touch and didn't look good at all. I did invite Noe to come back to redo it, and it still did not meet the professional standard I paid for. I would have appreciated more thorough communication from the start to make sure I was getting what I needed. To be honest, this was not the cheapest quote I got but paid more because of the great reviews. I would be happy to change my review to 5 stars if the team wants to come back for a full regrout on the floors, but I'm not planning to pay any more than I already have. I'll attach some pictures of the beautiful shower and subpar floor grout job.

What went well? Everything! Everyone at the shop is so amazingly helpful and kind. Plus, they give…read moregreat advice. Thanks to them, my kitchen remodel looks like 1 million bucks. We are forever grateful and loyal customers.

Douglas was amazing! Very knowledgeable and fun to work with. I would highly recommend this tile…read moreshop. Not too many overwhelming choices and great quality tile!

purchased $1000 of tile, only to be informed a week later that the tile was no longer available…read more went in to store to select alternate options the following weekend, purchased an additional $7000 of tile with a quoted 2-3 week delivery time frame called store at 3 week mark after receiving no updates on delivery and was informed that newly purchased tile is actually 8-12 weeks backordered. it's now 5 weeks later, we've spent $8000, and we have no tile. unclear if or when the order will ever be fulfilled awful communication at best, outright scam at worst. needless to say, we'll never be working with this place again

I needed new tile for my front steps and went to All Natural Stone since I had bought the tile for…read more2 bathrooms and a kitchen from their predecesor at the store in Berkeley. They sold me unmatched tile, even though they had told me they would match. The invoice actually says "Color does not match, do not sell together". Also, the tiles did not match in height! I didn't sdiscover the mistake until my contractor had already started the prep job. All Natural Stone only gave me the option of returning the tile. I talked with them by phone and in person and they said they would try to give me a "dealer discount" (10%), a pitance considering the the extra work and materials needed to raise the narrower tiles to the other height. The store never got back to me, no compensation, no apology. I would not recommend them but, if you purchase, be extra aware for bait and switch.

If you need tiles, Italics is the place to go! They have a wonderful selection and the staff is so…read moreknowledgeable and helpful. I was so nervous about choosing a tile but left feeling confident.

We looked at many tile vendors for our bathroom remodel. I was so thankful to find Italics in…read moreEmeryville. The store itself is sized so that you don't get that airplane hanger feeling. All the tiles are artfully and accessibly displayed. Eddie helped us through every step of the way. He is probably the friendliest and most helpful and knowledgeable sales person I have experienced. Their tiles are excellent in quality and very reasonably priced. And yes, Eddie helps with every decision, including grouts and trims. I highly recommend Italics in Emeryville. The main answering machine says appointments are needed, but that is no longer true. Shoppers are always welcomed.

Cal Tile did an amazing job working with me to fix and finish and job that had been stalled because…read morea previous contractor had been unable to do it properly. For years I had a vision of tiling the risers of the front steps of my house, and Cal Tile made my dream come true. I already had the tiles, but they helped me pick the right rims to protect the tiles and the precise grout color to match my house paint. They were easy to communicate with, they really know their stuff, and the team that did the installation - Lulu and Heber and their team - were very professional, skilled and explained exactly what they were doing each step of the way. The outcome is beyond my expectations! I love it, and I get wonderful comments from neighbors, friends and people walking by. I would highly recommend using Cal Tile for your tiling projects!

I would give a zero if possible! Shop somewhere else. Let me start by saying I was given the bate…read moreand switch when searching for a bathroom tile. When i went in to purchase the tile I wanted owner showed and priced out a very ugly tile being discontinued and gave my contractor the wrong tile. When i asked about the price of the correct tile he said it was too expensive for me and refuse the give the price for my project. He became angry when i asked several times and said he had the right to refuse my business. It was clearly racist assuming I could not afford the tile I wanted to purchase. I will not recommend shopping at this establishment, clearly they have drank the new trend of acceptable racist behavior and sexist behavior towards women shoppers.