Some of the staff just don't care and it was apparent they weren't really trained. FedEx told me a…read morebox had been delivered. Thankfully I have learned to call before making the trip. I was told it was there. When I got there I was told , after a look over his shoulder, it wasn't. Got no assistance. I told to go get a shopping cart and to bring it behind the counter and then to grab it from the other packages. They watched me pick it up, put it in the cart and roll it out.

Very pleasant and helpful workers even when a lady was upset. They handled the problem with…read moreprofessionalism

Extremely incompetent pharmacy. I have prescriptions that are due for refills and they're telling…read moreme that I'm not allowed to have them refilled here while I'm on vacation. I have to have them filled at my pharmacy in Ormond Beach. According to my doctor, that is not true. Called my Walgreens and they said they could transfer it over there but this Walgreens is refusing to take it so now I'm on vacation without my medication. They had the audacity to say they're not allowed to fill my medication's When they don't even know what they are! They are absolutely useless.

I always have such a nice experience at this location. Friendly people at the general checkout and…read morealso at the pharmacy.

Customer service, filling prescription would be nice or communicating truthfully with customers.read more

Absolute worst experience tonight with the pharmacy. Do NOT raise your voice at me and do NOT talk…read moreover me. I've been using this pharmacy for 20 years and have never had a problem like this one. Refused to even put in a request to my PCP for my thyroid and cholesterol medication... continued to be a smartass. Said my last refill was in 2024. She told me they were expired. I have been on these medications for years and have never had this issue. She was RUDE to the point that I will probably switch pharmacies. Very disappointed.

This is a 24 hours Walgreens. I really like this location…read moreas it has shady parking & is right across from the good WinnDixie that I also like to shop at. The service is always very pleasant when I visit & they always have the firm toothbrushes I like to use in stock. Will Return :)

The pharmacist, Candace, refused to dispense the remainder of the medication I had already paid…read morefor. The pharmacy charged me triple what I should have paid and dispensed less than I needed. I paid for 90 days worth of medication and I only received a 30 day supply. When I called to attempt to fix THEIR mistake, Candace repeatedly cut me off, told me I wasn't listening, and said that she would not give me the medication I was charged for. I have been coming to this pharmacy for over a decade and it has always been terrible. Extremely high turnover rate, rude, incompetent workers, and constant issues So many times I have gone without my medications due to this pharmacy's inability to function properly. The ONLY reason why I have stayed with this pharmacy for so long is because it is open 24 hours a day. At this point, I am going to get my prescriptions mailed from a different company's pharmacy. I am extremely disappointed with this pharmacy and will never shop at Walgreens again.

The staff here in the pharmacy are just amazing and they go above and beyond to help. I have some…read moremeds that are refrigerated and did not want them sitting at door during delivery. The staff suggested that I have them delivered to their location and I could pick them up there. This was a good sent as the meds are very costly at about $5000 per shot, and now when at our Florida home this is what I do all the time. Thank you to all the staff here and your suggestions saved many fishing trips.

One of the few places I am able to get a specific allergy medicine (OTC). Great staff here who are…read morealways helpful. Plus I am always impressed, mystified, puzzled, with all of the different kinds of items that are available in a "pharmacy-drug store". They have everything from sunscreens to make up to beer & wine to snacks to prescription meds to toys. Downside: if it's made in China you'll probably find it here. Regardless, it's solid place for needed prescriptions and necessities, especially if you're in a hurry... Great hours and close to Home Depot (a regular stop for me).

Avoid this location if you value your time. I've given them three chances, and every time it's a…read moredisaster. Most recently, I waited nearly 40 minutes for one script, only to be treated rudely by the tech, Breshaun. The service is incredibly slow and the staff seems completely disinterested in patient care. Thankfully, my insurance is changing in April so I can finally leave Walgreens behind. I won't be back, and as a local clinic manager, I'll be advising my patients to fill their medications elsewhere.

They don't answer the phone. I called for 3 days, no one answered. I had to drive to the store to…read moreget a script filled. I waited a good 10+ minutes for my turn... 4 people working the pharmacy, the only one helping customers was the young woman working the drive thru. The phone didn't ring one time, no blinking lights indicating a call as I could see 2 of the phones. I also think I saw one towards the back, on the counter. The crew there now is awfu.

Just your average typical walgreens…read more Moi stopped in here to pick up some liquid "Salonpas" for my tailbone pain. Yes, I know, butt pain. I have "butt pain" it's really funny haha but its not really funny bc it really hurts, really. I been taking this serious metal detox & it's been keeping me up all night peeing, so I haven't been getting any sleep. Then, the post office sent my important mail to my other house by mistake so I had to go there to pick up my mail, sittin in very uncomfortable plane seats my tailbone is hurting like crazy. I usually use the made in JAPAN "Salonpas" pain relieving patches & they work really well. However, they do not stick on your booty like they do on your back. Especially if you are very energetic like I am, moving your booty all around all the time. The patches will just roll off your booty as you fidget around especially in bed when you are trying to sleep. So you really need a pain relieving cream for your butt. Now just for full disclosure, I have tried to put the Tiger balm on my tailbone pain but it gets really really HOT. And I don't like Hot booty. I prefer soothing cool booty cream. That's just me. You might like HOT Booty cream, it's your ass, your choice, Tiger balm is just too hot for moi booty, just sayin. Anyhoo, so if you have booty pain the "Salonpas" pain relieving cream works ok & it doesn't set your booty on fire like Tiger balm does. I hope this full disclosure helps someone else having booty pain. I always try moi bestest to give the best Yelp advice I can. I'm always here to help. Please "like" & share. Leave your comments below. I always love to hear from ya'll. recommend.

I was extremely please with this location…read more I was feeling ill, decided to get tested for Covid. Booking an appointment online was super easy and fast. When I arrived the pharmacy staff was very polite. As I waited for my results, when an employee walked past me the spoke as well After I got my results, I was than given instructions on treatment. Thanks Walgreens job well done!

Thank you for getting my Medicine:) And yes I drive from…read moreGulf Breeze to this location.. worth the drive Thank you for doing what you do!

My health insurance is not great at covering prescriptions so I rely on GoodRx for many years now…read more The pharmacist does NOT ACCEPT GOODrx at this Walgreen's pharmacy. I went though the effort and dowloaded the GoodRx coupon to have it convenient for the pharmacy rep., and sent it in the drawer at the window. She said it did not ring up at what GoodRx had. And I had just printed this GoodRX coupon 5 minutes before I got to the pharmacy. I also had it on my email and text and showed her. No use, talk to a wall and get more satisfaction. The rep/pharmacist would not accept my Goodrx. She said the meds was 40 dollars more this time. This was for the same meds, same quantity, nothing changed. The same meds I got filled last month and the month before for approximately the past 132 months straight. All of a sudden no longer recognizes the GoodRX discount, with the actual current coupon or the Goodrx card according to the rep/pharmacist. But on Goodrx it shows plain as day the lower amount no matter how many times you pull it up, even a 5 year old can do it. It Makes zero sense. Walgreens at Beal and Racetrack. I H had to cancel my script and go down the road to Publix where it was even 48.00 dollars less than Walgreen's was trying to get. Thanks for the favor Walgreens.

This is by far the best store that Walgreens has. The employes are always friendly and helpful even…read morewhen some customers are not. I have always been treated with respect and taken care of. As we all know some people think they are the only thing that matters and want to be first no matter what. Hats off to the employes for everything they do to help everyone. Jim H

Policy caused bad service at Pensacola location…read more Store Managers should be empowered to make decisions at store level vs sticking to a policy that disrupted service to guests. Guest in front of line wants to buy a candy bar and get back $15. He can't due to increments says cashier. So he says, I'll buy 2 candy bars and to transactions. $10 on one, $5 on other. Cashier states, I can only do one transaction per person. That's policy. He says I'll buy his one, then leave store, come back and buy other one. Cashier says, I won't ring it up. That's policy. Calls manager, manager, says that's policy. Sorry. Meanwhile the line is waiting to checkout due to this policy. This is an instance where manager could just let the transaction happen. Vs standing behind a policy. There would be no difference if he purchased a candy bar and received $10 back. Then if I was next, did same thing but received $5. Manager could have easily made a decision to do the right thing. We don't improve if we do not here feedback, so I wanted to take the time to write this story around the interaction I witnessed at Walgreens today. I'm a fan of Walgreens and prefer your store over CVS. After all, it's on the corner of Happiness. :-)

Walgreen is a very well run store. Clean, well stocked, well staffed, etc. I particularly want to…read morerecognize a customer service representative working at the front on 3/16 around 2 pm. She went well out of her way to help me, took her time, and acknowledged the people waiting. She really deserves acknowledgment and my gratitude!

I can actually see and understand why this store has such awful reviews and manager Pepe and the…read moreFrount have a lot to do with it. I've never met such a lazy group of people in my life with such smart mouth and bad attitude worst experience in my entire life, I hope management sees it and gets in touch with me.