I recently went to JC Jewelers in Winter Haven, Florida to have a 10 karat gold bracelet repaired…read more To replace the clasp they wanted to charge $407. I'd asked about selling it and they would only give me $400 (hmmm - no brainer). I decided to solder it instead. I'm advising you, the consumer, to shop around on better gold prices if you're selling. Additionally, I was looking to replace the wedding band that my husband lost with a gold and diamond ring. We found one that was nice and similar. The cost was approximately $800. The receipt stated that it was a 14 karat gold and diamond ring. When I home I looked through a loop that I have and the ring was not stamped anywhere. I believe the law mandates all jewelry needs to be marked. I returned the ring to advise that I have no idea what Kt this ring is. The sales woman told me it's right on the receipt, it's 14kt. I stated it may be on the receipt but it's not in the ring. She took the ring to the office where the jeweler was and how ironic he said return the money even though the receipt states "no returns for money only store credit". Just advising, if you do business with this company, please check your product while you are there.

Great experience through and through! My husband has purchased several items here over the years…read moreand we just had jewelry repaired that we purchased while in Italy. They did a fabulous job! Friendly and kind!

I took my diamond tennis bracelet for a repair. It was done on site as I waited, they also cleaned…read moreand polished it. They brought my jewelry back to life, it looks beautiful. All of this was done for an awesome price and the owners are incredibly friendly, knowledgeable, kind and polite. I highly recommend this shop.

Great watch repair location i've ever been to! The expert is affected person, she's knowledgeable ,…read moreand she's speedy and efficient with service!! My battery in my watch needed alternative, and the second one hand fell off in the watch face and it was all repaired in eight minutes flat. extremely good extremely good location.

Extremely disappointing!! Took an antique watch for a new battery. They replaced the battery but…read moredid not close the backing properly. The next day the entire face and mechanism fell out. Took it back to be repaired and they wanted to charge me to fix their mistakes. Absolutely not!! They do not take accountability or ownership for their errors. They lost a customer for life for $75. HIGHLY RECOMMEND GOIING TO ANOTHER JEWELRY STORE!

I love this place. I first went to them to resize my engagement ring. They knew I was eager to wear…read moreit and they did the job in one day!! I also went back for my ring to be repaired. They fixed the issues tightened all the prongs and did a laser cleaning. I couldn't recommend them more.

I had a vintage watch that was very difficult for me to resize on my own, so I brought it in for…read morehelp. She was incredibly kind, knowledgeable, and had it adjusted perfectly in no time. The service was quick, professional, and she made the entire experience so pleasant. It's clear she truly cares about her customers and takes pride in her work. I highly recommend her to anyone needing watch repairs or adjustments. Price was reasonable! Thank you again for your excellent service!

Small business owner who called me back and resized my watch band on New Years Day. Was very nice!read more

Great people to deal with. Honest and friendly. Will go back again…read more They took the time to go through my stuff without any issues. Nice to see a quality business this day and age.

Amazing service, polite and classy business. I highly recommend Sgb if you're looking to buy or…read moresell metals!

Many years ago my husband took a pieces of jewelry that we purchase somewhere else & had them made…read moreinto earring. Which was one of the most thoughtful gift I've gotten from him. I am not big Jewelry person & I don't like wear rings but I do like to wear bracelets & earrings. From time to time I will wear a necklace. When I was organizing my jewelry I had a bunch of thin necklaces tangled up. I took there to get it clean & untangle. Everyone is nice. When my bracelet claps broke I went their to get it fix. The price was pretty steep but this is closest place to me. I really like this bracelet so I sucked it up and paid it. I also took my pandora bracelet there to get it clean. The funny part is that half of my bracelet is the real pandora mixes with fake one. They were able to spot it right away. While I was waiting for them to clean my pandora charm I was window shop around their store & they have amazing pieces of jewelry. Their layaway plan is really reasonable.

Why support mom and pop businesses? I'll tell you why NOT to support this local jeweler... over…read morepriced and mediocre quality, I've shopped at this Bartow location multiple times, and friends and family of I have promise to never shop there again. On multiple occasions while shopping I have experienced the way management communicates with their staff.... And it is atrocious i hope and wish they would treat their staff with more respect. If there was an option to leave half a star, that would be more deserving... -Sincerely, MikeOxlong

I had hung onto things for many years and had often thought about selling some of the stuff that I…read morehad but it just seemed like too much work. When I got over here to cash liquidators they really made things simple and the prices were above average, and Jeff and Eric were very helpful in everything they did. I'm so glad I found them.

Wonderful company to deal with. Great prices. I wish I knew about them years ago when I began…read morepurchasing precious metals. Their premium is far better than anywhere else and they are willing to repurchase with best price anywhere. ASK FOR JAY OR ALASKA.

Very friendly and knowledgeable owner. She was able to rehab my order as we were going to…read moretraveling. Great job!

A great selection of all jewelry and always kind and efficient. Prices are very fair and quality…read moreis the best!