Great pawn shop, here at pawn stop, they took tools I had and jewelry I had . Will be coming back…read morebecause they paid me a very nice amount for my stuff, will be back soon to sell more stuff.

Horrible experience, the woman at jewelry counter was nice and helpful. But the man who quoted us…read moreon our items was very unpleasant , short , and just simply rude . will not get any future business from me .

Great friendly folks! I secured a GREAT deal on some studio reference monitors in immaculate…read morecondition. I will do business there again.

Very unfriendly and rude staff, they don't greet as you come in the door and are not very…read morewelcoming. They just stare at you and don't say anything. Female especially at the shop looked extremely unhappy to be there. Didn't offer to help me as a buying customer extremely rude. They did not make me feel that it was worth spending a single dollar there. Employees should focus on customer service and start greeting and all customers that actually come in the building. You never know who people are and what they are coming to spend. If you're a person of color, l wouldn't recommend spending here. The fat white lady with the glasses I believe her name is Betty at your Winter Haven Florida. Location is absolutely deplorable. How many more piss poor reviews and complaints are you guys gonna have until a customer incident happens or this company is reported. I've come to the shop a few times and every single time I've come this woman Betty has the most worst attitude. She comes in miserable. She's very rude to Customer. She also gives me racist vibes because she is discriminatory based on certain customers that come in the store I don't know what her position is, but she absolutely needs to go. I will be contacting corporate. I had an incident yesterday and I am very disappointed in this woman's behavior and she's a representation of this company. She's extremely rude. She has no social skills. She has no people skills and she's quite luckily that I'm writing a review and not handling this personally. She needs to honestly be removed or this needs to be corrected with this company.

Do not buy a firearm at cash America pawn. They do not quality check the firearms they sell. And…read morewhen u get a broken firearm all they offer is store credit. Refusing to refund the cash u paid

Wife pawned her diamond earrings here in winter Haven on 11/1/21 at a payment rate of $12.50 per…read moremonth renewed 11/30/21 instead of picking up for $62.50 ..$50.00 plus interest of $12.50 .we paid the interest of $12.50 plus December 2021 interest in advance for a total of $25.00 to carry us until 12/31/21 so if we came back before December was over the interest would already be paid and the loan amount only would be due of $50.00. Did not return until 1/30/22 had her stuff in pawn 3 months at interest rate of $12.50 per month should have only paid $37.50 in interest plus the original loan amount of $50.00 for a total of $87.50. They overcharged to get the earings back by $12.50 and charged a total of $100.00 .tried to talk to them and explain that the math and amount for the contract time for 3 months was not correct and that they were over charging. They insisted on over charging to get the earnings back and we're not so sure the stones haven't been exchanged for different ones wife believes they are different. We are going to have the stones checked against the certificate of grade giving when they were purchased..would not trust this pawn shop and would not recommend using .

Great staff! Very personable and honest. Competitive pricing and they work hard to make sure they…read morehave stock and variety.

Came here today and was a bit bummed from first visit to a different Pawn shop location. I have to…read morebe honest I was expecting the same outcome. Betty really helped me. She was very thorough examined everything front to back. I accepted the price because of how thorough she was and felt trust in her opinion. Observations of shop: very clean, awesome bow and arrows and carbines! I'm coming back for sure and recommend anyone in area to check them out! A1 service And you get a great fam card.

Being a first time customer they have been very helpful and see Cassandra she will take care of you…read moreplus she's easy on the eyes, they think about the customer first the way they work with you