Last June Ori fixed our Samsung fridge, back today to fix our Samsung dryer! Great guy, great…read moreservice! Called this morning and he arrived today to replace heating element, plus totally cleaned up inside of unit. Excellent customer service!!!

This has been a year of curious beeps in my house (first world problems!). This was one that didn't…read moreinvolve ripping wires out of the wall. I was awakened by a series of beeps with an error code F16 coming from my 5 year old range. Why in the middle of the night? I wasn't even using it! So I flipped the breaker off and in the morning started calling appliances repair companies. Ori at Appliance Champ was the only one to not only reply promptly, but present a fair diagnostic fee and appointment time. He was polite and very meticulous about solving the problem. He promptly picked up parts and came back to my house. Watching him work showed that he took the job very seriously. Ultimately, the replacement part didn't work because of the discontinued product line where an old part won't talk to the new one, unless you replace both ($$) but oddly enough the beeps stopped. He thought perhaps unplugging and re-plugging everything, cleaning the connections, etc solved it or at least will hold it over a bit longer. Well it lasted 5 more months! In that time I could research new ranges and find a deal! He was very helpful and I recommend him to my neighbors whenever people have appliance issues.

Honest on time and I would highly recommend him. He he came when he said he was going to come. His…read moreprice is beyond fair and he was just wonderful. I highly highly recommend him.

Samsung ice maker not working, ice icon on refrigerator stated, "ice full". Sean told us he was a…read moreSamsung authorized mechanic, came out to diagnose problem. Didn't use any meter or any other tools to diagnose problem, said auger was not working. As a commercial HVAC mechanic his diagnoses didn't make sense to me, but I thought I don't know residential refrigerators. He returned a few days later with new auger, replaced, still ice full icon. He said must be circuit board, orders new board, 2 weeks later after making appointments and not showing up with no call. Finally shows up when I was not home, changes circuit board, still no ice tells my wife has a bad wire and cant be fixed. She says so we wasted over $400 for nothing? He tells her, no you needed these parts! Seriously! My wife calls Samsung and they sent out a mechanic and makes an appointment. Samsung tech comes diagnoses problem in 30 minutes we have ice! Do not use this company, in the field he is known as a "parts changer" not a mechanic.

Twice a year, a knowledgeable technician conducts a maintenance on my a/c unit. Sean was the most…read morerecent tech and starting with his call to alert me of his arrival time till the time he finished, he was punctual, polite, considerate, knowledgeable, informative, professional and tidy. It was a pleasure having Sean in my home. The twice yearly maintenance contract comes with benefits should the system stop working. Although the fee is a bit high, the service is excellent. The office staff is congenial and booking an appointment is easy. The two a/c UV lights needed replacement and although purchasing them on Amazon was a lot cheaper - a lot - there were too many questions about how well, and/or long they would last, plus other concerns. Hence, Sean installed them and they are good for two years. When I added the cost of the renewal of my two year maintenance contract along with the cost of two bulbs, I was alarmed. Sean spoke with the office and a discount was provided. Although I truly appreciated it, the final amount was still high, but in the end - Lindstrom Air provides a great service.

Technician showed up during requested time and was very pleasant . Problem was fixed quicklyread more

Abraham is very knowledgeable and honest. Call him or text him for a quick response and an easy…read moreprocess.. he was able to save me time and money.

Hello tenido una muy mala experiencia con esta compañía, no se la recomiendo a nadie para que no…read morepase el mal momento que estoy pasando con mi refrigerador LG hace 2 meses me cobraron por el diagnóstico me dijeron que era el compresor, fue el técnico y cambio el compresor y tuve que llamarlo a los dos días porque no congelaba y tenía fuga de gas fue nuevamente y dijo que era un evaporisador que tenían q cambiarlo me cobraron 200 dolares nunca vi que cambiaron nada ni me dieron recibo de la nueva pieza y continua igual, hace un mes y medio estamos llamando a la compañía y me están prometiendo que el técnico va a terminar de repararlo y nada aun llamo a los técnicos y me bloquearon el número ya he pagado 1.380 dolares y no han resuelto mi situación estoy muy decepcionado con esta compañía son unos estafadores y roban el dinero a la gente que trabajan duro en este país y no quisiera que nadie pasara por este mal momento que estamos pasando, el gobierno debería retirarle la licencia por estafa.

My dishwasher wasn't draining. Quinton responded quickly and came to assess the problem. He did a…read morethorough inspection, determined the problem and suggested a solution Great communication. I highly recommend this service

Electric Dryer-Cannot recommend. Courteous yes Timeliness yes Diagnose yes Did not fix because he…read moredidn't pull the dryer out to check the flexible tube being clogged with lint. Charged the service and diagnostic call fee. Second appliance company came and did the diagnostic but also pulled dryer forward and used a long brush to clear the lint. Photos are second repair company not Empire.

My a/c failed and called choice warranty, they sent me this guy. All he cared was that I changed…read morethe unit otherwise, he wouldn't do anything. He took my check for looking at the problem, and never came back. He even lied to Choice warranty. The issue was a bad thermostat. He even tested for that and found that was the problem. He plainly refused to do the work and then he didn't even mentioned that problem to Choice. I called another a/c guy and he resolved the problem as expected. I strongly suggest you stay away from this guy

I reached out to E-Mechanical Air & Heat after getting a quote for over $4000 from another…read morecontractor who said my entire ductwork needed to be replaced. I was pretty heated after having spent a pretty penny on a new A/C system. Robert was the 3rd contractor I had called out as the 2nd one said only 2 of my ducts needed to be replaced. Robert went up into the attic to investigate and said that both the previous contractors were wrong. He said my A/C ductwork was in good shape. I told him that my brother's room in the back of the house wasn't getting much airflow and was hot. He said that the duct going to his room needed to be sealed and adjusted to correct this. He also noted that the A/C grill in my brother's room was closed and so he wasn't getting any A/C previously. I also asked him to add extra vents that would allow the cool air from the living room to circulate into his bedroom as well as the guest bathroom. Once Robert was done, I could feel the A/C blasting through every vent in the house. He advised me that he had angled all the ducts in a way to ensure we would have maximum airflow throughout the house. I would definitely recommend Robert to anyone in need of A/C repair looking for a skilked, courteous, professional and licensed A/C technician. I also love the fact that he is a minority business owner as I am always eager to support black-owned businesses.

Where do I begin... I read the reviews and figured this…read morecompany was a safe bet ... I made an appointment with Chardley...he came to the house ...charged me 89.00 for the diagnostic ...he said he exhausted all of his sources to get the missing part ( a hose inside the machine...)I said that it is impossible these days that you cannot find a part...expecially when its a Whirlpool brand. he said I would be better off to buy a new machine. I did not accept this ...I went on the internet, found the piece right away...it was a universal piece good for many brands....came I 3 days....installed it myself after watching the video ... obviously , this guy did not want to bother coming back to fix it...he did nothing wrong , but he did not finish a job that he was hired for...many ways to look at this...at the end of the day , bad work ethic....

Same day appointment! I called and I had an estimate in just…read morea few hours. Ill have the work done next week. Thanks!

Jose was prompt, excellent knowledge found problem and was able to give me a fixed price for parts…read moreand labor on first visit. Returned in a few days with parts ordered and completed the job. I have already given his card to two of my neighbors. I will call him the next time I have any appliance in need of repair. Highly recommend Alton Appliance Repair.

I recently had Alton Appliances come to my home to repair my ice maker. It was constantly getting…read morestuck & the ice would keep coming out & dropping all over the place until i manually pulled the lever out with my hand. It was soooo annoying. Especially when visitors would come over & go to use it. Of course they didn't know the trick so it would be an annoying mess. I called my home appliance warranty company who I was paying every month & they said they don't repair ice makers on the fridge. I called Alton Appliances & Mr Jose showed up & repaired it the same day and it has been working properly ever since. He was polite, professional & solved my problem with ease & was very reasonable. Thank You Mr Jose. . I highly recommend Alton Appliances. .