05/ 2025 - Ktchenaid Dishwasher New Construction home.
I had a leak in my dishwasher and contacted the company to schedule a service visit. They promptly set up an appointment, explaining there would be an $80-$90 diagnostic fee, which would be applied toward the repair if we chose to proceed.
Travano came out to assess the issue. He was incredibly polite, professional, and made us feel confident in his diagnosis. He determined that a part needed to be ordered and assured us he would return in a few days to complete the repair. The price for the part was around $450 which seemed high for it all, the labor was more than the part I believe, the dishwasher we had was fairly new and cost $1,000.
True to his word, Travano returned with another technician a couple of days later, and they successfully fixed the issue. As a bonus, we even got to enjoy a brief harmonica performance from Travano--an unexpected but delightful highlight!
We're very pleased with the service and would definitely use them again. read more