Insurance claim, they came recommended. Would use them again & recommend to everyone! Super…read morefriendly, helpful & quick.

Wow! Finally, some actual help with SOLVING my car problem----not just talking about it or noting…read moreit in your computer. Thank you for taking my concern seriously, treating me with respect, and fixing my car on-the-spot with a smile! My new Toyota RAV4 has a poor design for the bottom door trim. If a person doesn't enter the vehicle just right, the plastic trim flops open and the plastic tabs break off. So, over the past year, I have asked multiple Toyota dealers, other car professionals, auto detailing companies, etc. for a solution to keep that trim from coming off of the door. It was getting exhausting from the continued "brush off". This wasn't a big deal for these people, but it certainly was for me. I had resorted to duct tape and Velcro before finding Cox Enterprises. None of these other people would actually help me fix the problem! Toyota couldn't even locate the part number for the trim piece even though it had been replaced once before. Thanks Again!

Hit a deer with my brand new Cadillac, but the damage was almost exclusive to the grille. Jim and…read moreWes had me in as one of their first customers of the day, pulled the front bumper off, and got the grille back into position. You would never know anything happened. Great, friendly service. They understood my emergency and took car of my car as if it were their own. Thank you so much!!!

This is the second time I've used this business to work on my vehicle and not only are they…read morewelcoming, but they do excellent work at a fair price! I would highly recommend this business for your auto repair needs!

Needed to get some small dents removed and have some rust repair/prevention work done, would be…read morepaying out of pocket. Superior's estimate came in well below that of a chain place, and they were able to get me in right away. The car came back on time and looking great. Then, the day after we picked it up, somebody rear-ended my wife while she was driving to work. I didn't hesitate to return it to Superior. Once again, the job was completed on time, and very satisfactorily. A body shop is not a place you want to visit regularly, but if the need arises, I will certainly come back here.

I brought our car here to address some rust we found. The got us in right away and gave us a…read morequote. The car was ready earlier than expected and the cost was exactly what was quoted to us. The staff is also really friendly and accommodating. While I hope I won't need body repair anytime soon, I plan to come back here if I do.

I was referred here by a friend. My new car was damaged in the storm. The paint was scratched all…read moreover. I pulled up to the shop and although it had just closed, the owner came out to access the damage and went back in to the shop and had a small towel with some kind of potion on it. Well he rubbed out every single scratch, that I had thought was to the metal. For the icing on the cake, he wouldn't take a penny from me! You just don't find businesses like this enough! Thank you again!!!

I'm so grateful that Midtowne Collision is part of the community I live in. I recently took the…read moreGMC Acadia to repair the bumper and headlights. The insurance did not cover this work. Chris Merrill went above and beyond to find second hand parts and keep the cost low. Not only that the price was very reasonable but the quality of work was outstanding. The repair was completed sooner than initially promised so we did not have to spend money on a rental and the car looked like new. I can't say enough about their professionalism, quality of work, and honesty. How refreshing to walk in a place where you have the confidence that you are treated fairly and no one is taking advantage of you because you are a woman and don't know enough about cars.

They wasted my time money getting quote scheduling then not following through with any if it. Bad…read moreservice quality and value would be negative. In debt of time and behind because of lack of follow through. Do not bring car here if you want to take time and be scheduled only to not get any service.

Brought a vehicle in for some warranty work on window tinting that was installed 6 years ago. My…read moreappt was at 8:30 and they got the vehicle in before the shop opened at 9am. I was told the young man who does the tinting is one of the best in the business. Looking forward to seeing the end product.

Great service, my family has been coming to them for years with collision and maintenance repairs.read more

Nelson's seems great at first, but then problems come up from their prior fixes. Our window broke 4…read moretimes because they used cheap parts then made us pay to use a genuine factory part. The final straw is we had a coolant problem about a year ago they fixed. Recently the coolant has been leaking and our new mechanic found Nelson's didnt even tighten one of the hose connectors and once again used the incorrect connector that could actually damage the hoses as they expand when the engine heats up. I thought Nelson's was top tier, but the multiple follow-up repairs make it not worth it to go here anymore. Its unfortunate because they are great about fixing their mistakes... but with how much they charge there shouldnt be mistakes like this. This last small mistake could have blown up the engine. I cant in good conscience recommend going here.

Dave is awesome! A seasoned mechanic with his own shop out of his home. He worked on my jeep and…read morewent above and beyond. I will be going back, soon. I almost hate to give a review, worried he will get booked up. If you need auto repair, give Dave a call. He is very responsive, and well priced.

I was able to get a next day appointment for the holiday which I definitely needed on my brakes as…read moreI only have the one car and live in the country without public transportation.

Been going here for years until today. I brought them a jeep and an aftermarket steering kit to…read moreinstall and do an alignment. They installed it and said it now pulls left and right when you accelerate which never happened before. I immediately could tell the alignment is clearly off as you can see in the photo (steering wheel is straight) they told me they did align it and get get the sheet. they also said something else might be wrong and to bring it back if I want them to figure it out. So I drove it down the road and found it drives worse than ever, swaying like crazy and jolting my wheel with every bump, I immediately brought it back upset, and said "it drives 5 times worse than before" NOT BLAMING ANYONE JUST STATING THE FACT and the rude old lady of a manager decided I was insulting her and her business for bringing it back and telling her it doesn't drive right WHICH SHE TOLD ME TO DO, and she had the audacity to get aggressive with me, standing up getting out of her chair pointing her finger at me. I tell her not to get aggressive with me and she has the audacity to say I'm being aggressive as she now gets in my face yelling at me finger in my face. All I wanted was to bring it back and have it figured out what was wrong now. Absolutely ridiculous and terrible business. I've worked in customer service for 10 years, being cussed at and chewed out and even when that happened I've never treated a customer that way. I wasn't being rude to you until you decided to treat me like that. Awful and you should be ashamed.