That's my third time doing business with Gerber collision. They are absolutely amazing from the…read morefirst time you contact them, getting an estimate, scheduling the work and getting my vehicle back so quickly. Everyone there is very professional, very compassionate with your needs, and extremely accommodating. I would highly recommend them for your repairs.

I would give zero stars if possible! By far the worst repair experience I have ever had. This…read morelocation struggles to keep employees and is not afraid to share it, this seems to be their go-to for the reason things are so terrible. It started when I took me vehicle in for the insurance estimate (trip #1 to the shop), the adjuster was adamant that I scheduled when to bring it back as they were already scheduling out so far. I was hesitant due to our extra vehicle having an issue but I scheduled anyway, he said if anything changes to let them know. I took my vehicle on the scheduled day March 25, 2026,(trip #2) go in to drop it off and they do not have me on the books and never ordered the parts. Schedule again to drop it off for April 3, 2026,(trip #3) this time I was able to successfully drop off my vehicle. They call me April 22, 2026(trip #4) and tell me my vehicle is ready for pick-up, I work in Battle Creek, so I hurried home at the end of the day grab my husband and head over to get it. It was about 15 minutes before they closed, I had not really been home and just wanted to get there so I didnt look it over (I have also NEVER had an issue with any of the other repairs I have had done elsewhere). When I got home I actually looked at it, it was terrible work. There were parts ripped and just sat back in, things that should have been repaired weren't, gaps with over a 1/4" difference from side to side (I measured them) and gaps that were just entirely too large. I called the next day and took it back (trip #5). I was told there is no longer a manager at that location and dealt with the "acting manager". He looked it all over, took into the back to make some of the gaps better and tried to get us to "meet him in the middle" on some of the issue. He then said he would get everything ordered and call us the following day. After a month of not hearing anything I called then again, was informed I would have to bring my vehicle in AGAIN for the issues to be looked at as that person was also no longer employed and there was a new manager. Finally, I was able to take me vehicle in again on June 19,2026 (trip#6) yet the manager was not there. I informed the employee that I would not be leaving without a list of the repairs as I would not be doing this step a 3rd time. He was utterly dumbfounded as to what I was asking for! The manager called me the following Monday June 22, 2026 to discuss the issues with me and told me he would be ordering the parts and would call me "tomorrow". I called again July 16, 2026 as I still had not heard anything. As I sit here almost 3 months now from when I initially picked up my vehicle (just short of 5 months from my accident) my vehicle is still not repaired correctly and I do not have a timeline as to when that will occur, I do know I will still have a minimum of 2 more trips to this shop for this one repair!

I don't even know where to start with this business. They did a fantastic repair job on my Subaru…read moreOutback. I would definitely recommend them and will be going back for any future needs on my vehicles. I brought my vehicle in for some front end suspension work and they found some additional issues that they put on as a "Watch" item that didn't necessarily need to be done right away but that I should keep an eye on. I am glad they didn't try to push those items saying they were needed right now but the actually let me know to keep an eye on them. I did end up just getting everything repaired as I knew some of them were going to be needing to be done soon anyway. Staff was friendly and I really liked the photos that are included in your estimates showing work progress and areas of concern.

These guys will scam you. If I could give 0 stars I would. I took my car in with a leak and wasn't…read moresure where it was leaking from. The guys at Jerry's told me that the leak was coming from the cooler line and was told I needed to pay almost $800 for a new cooler line. I paid the $800 dollars and had to take my car back to them because it was STILL leaking. So they were wrong. I told them the leak was still happening and instead of fixing it they put some liquid that can only be seen with a blue light held to it wherever it was leaking from and told me for the second time that they fixed it. Again.... They were wrong. I would not recommend this shop, they will scam you and lie to you. Please for the sake of your wallet take your car elsewhere.

I took my car in for an oil change and a few other things and received great service! However, a…read morefew days later I noticed that my car was leaking oil. When I brought it to Jeremy's attention, he had me bring the car back in immediately. Quickly, he was able to discover the issue and fixed it at no charge. My car has been running great ever since. Its nice to find a spot that is honest!

Took my 2024 Silverado in for service earlier this week. After I arrived home I noticed that the…read morechassis had not been greased, in fact since there was dirt and surface rust on grease fittings, apparently had never been greased. I had taken delivery from Denooyer new. Upon further inspection, even though tires are still in excellent condition the wear patterns look like the tires had never been rotated. Something I paid extra for. My mistake was apparently that I was seeing familiar faces from Caron Chevrolet the service level continuing. I believe I shall be moving on to somewhere else.

Hey Stockbridge! Shout Out to My Body Shop! We Had a Doe who didn't Look Both Ways before crossing…read morethe road!. John and Teresa are Truly Dedicated to taking Care of Their Customers! Small Town Business With Integrity! They Even completed some Extra work on my Vehicle and Refused To Charge Me! Please Support Our Local Businesses! Our Car Looks Awesome! A honest Couple running a Small Hometown Business Please Support Them. I Know I will From Now On !!! Especially After Seeing THE QUALITY Of Their Work! And The Personal Concern I Received From Customer Service!

Honest and excellent work. Those two qualities are hard to find nowadays. If you need an estimate I…read morestrongly suggest to give My Body Shop a call first.

Terrible service, they had my bus 2 weeks. Got 19miles and was strained on the highway. Had my bus…read moreanother 5 weeks and said they couldn't fix it so I had to pay for another tow. Thankfully the new place figured it out in 2 days. Also refused to give me my parts, that by law I should be able to get 2 buisness days after you pick up your vehicle. Very shady.

Our vehicle has been at this shop for over a month! Everytime we call for an update we receive…read moreplenty of excuses, but no help. They couldn't figure out what was wrong, so instead of digging in and doing the work, they parked it outside and let it sit for over 2 weeks. We were told it was first come first serve, but obviously that is only for quick fix problems. Still no idea what to do or when we will see our vehicle again. Very angry and unimpressed

I was able to get a next day appointment for the holiday which I definitely needed on my brakes as…read moreI only have the one car and live in the country without public transportation.

Been going here for years until today. I brought them a jeep and an aftermarket steering kit to…read moreinstall and do an alignment. They installed it and said it now pulls left and right when you accelerate which never happened before. I immediately could tell the alignment is clearly off as you can see in the photo (steering wheel is straight) they told me they did align it and get get the sheet. they also said something else might be wrong and to bring it back if I want them to figure it out. So I drove it down the road and found it drives worse than ever, swaying like crazy and jolting my wheel with every bump, I immediately brought it back upset, and said "it drives 5 times worse than before" NOT BLAMING ANYONE JUST STATING THE FACT and the rude old lady of a manager decided I was insulting her and her business for bringing it back and telling her it doesn't drive right WHICH SHE TOLD ME TO DO, and she had the audacity to get aggressive with me, standing up getting out of her chair pointing her finger at me. I tell her not to get aggressive with me and she has the audacity to say I'm being aggressive as she now gets in my face yelling at me finger in my face. All I wanted was to bring it back and have it figured out what was wrong now. Absolutely ridiculous and terrible business. I've worked in customer service for 10 years, being cussed at and chewed out and even when that happened I've never treated a customer that way. I wasn't being rude to you until you decided to treat me like that. Awful and you should be ashamed.

Worst possible place to get a vehicle. Took my car in the…read moreperson talking to me knew absolutely nothing about cars. Extreme low balled me on my car saying it needed work when the only thing it actually needed was a new hood which I made sure to state before I drove back with the car the second time wasted 3 hours of my time. I had my car taken in to a shop and all they told me it needed was a hood but their mechanic claimed it need a bunch of work this dealership offered me $4,000 for my 2018 Ford escape with less than 80,000 mi on it The dealership I went to after them offered me $12,000 with the hood the way it is. The cars they have are way overpriced and not even a bank would approve you for a loan for how overpriced the cars are

I went and picked up my new car today from Team One Chevrolet Charlotte…read more What an experience. If I could still sing, not that I was ever that good, but if I could I'd be singing their praises loud and clear. Everyone there were super friendly and helpful from the time we walked in the door until the time I drove away. If you're looking for, or thinking about a new Chevrolet, or Buick it is well worth the drive to Charlotte to talk with Rachel (sales) or Patrick (finance). I know my wife and myself are happy we did. We're both thinking when it's time for another new vehicle Team One is going to be our first and 99% sure our only stop.

I'm a college student at MSU and I've been bringing my vehicles to NXB Auto Repair for a while now,…read moreand I will always bring them here. The mechanics here are friendly, professional, experienced, and honest. They take the time to explain what needs to be done without making you feel pressured and tell you the best options for your vehicle. I've been to plenty of shops that try to upsell you on things you don't need, but not here. The pricing is fair and you always get your money's worth. If you're looking for a reliable, trustworthy, and affordable auto repair shop, look no further than NXB. Highly recommend!

Scam chop with incompetent workers. These people don't know anything about cars but to duct tape…read moreand illegal weld parts together into a piece for your vehicle. My vehicle was withheld from me for over 3 months and it was given back to me in worst conditions that forced me to double up the funds to even try to get another mechanic to touch it. There's no way to get in contact and these people do not care about fixing their errors. No moral whatsoever. Service is beyond trash and correction doesn't exist here.