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    My Car Broker

    4.9 (70 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 1 month ago

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    You ever need help with purchasing or leasing this is the place helpful quick and you get what you ask for. Im beyond satisfied with my choice.

    Va P.

    Got my car back in July 2023 through Shahan! I'm so glad i got to skip over all the BS of a dealership. Shahan was quick to find me a car and all my options as well. He found a car the same day I called him, put in the offer and waited 2 weeks for the car to arrive. Went in to sign the papers and saw my car sitting in the parking lot. Shahan will be my guy for all car purchases from now on!

    My dad and Sean with my new whip! 2020 Honda Civic EX
    Christine H.

    This is our third car from Shahan (Seth) at My Car Broker and I couldn't be more pleased with my new 2020 Honda EX, it has EVERYTHING I wanted in a car, and even things I didn't know I wanted! I always get the best deals from this guy, so he has a lifelong customer in me, and my family. Don't ever go to a dealer again, because they will try to up sell you, and that has never been the case for me when I shopped through My Car Broker. Honestly, I don't even know how these guys make money because my monthly lease is soooo low! The office is located on the second floor of a shopping plaza, and I only went to pick up my car and sign paperwork. He takes care of everything else. I texted him what car I wanted, he shopped around to get me the best deal and boom! In less than 24 hours I had my new car. It was so easy, I love it!

    Jose M.

    To start off, I'd like to say that this is my First Car with Shahan and the entire process was very smooth and hassle-free. I am very pleased with my New Kia Forte 2023 and without having to be waiting at a dealership. For any future assistance, Shahan will be my primary contact for any upgrades since I know that I will get the best service possible.

    This is the man who had a dream & a cigarette. And with the dream, he kept that smoke lit til it became reality. So here's his card. Use it
    Daniel G.

    Shahan.... You're the best.. Thank you! Words can not express our gratitude. Thank you again!

    Danny E.

    I had a great experience working with Mycarbroker! They were very attentive with my request. They were able to find my perfect truck within a day and were able to help me get rid of my old lease. Everything was very fast and simple. All I had to do was say yes and sign all the paperwork at their office. Took less than 10min to sign and take my new truck home!

    2021 Toyota Tacoma
    Kevin J.

    I'm still shocked with my purchase from My Car broker! Every day I get into my new Toyota Tacoma, I am very happy that I chose to go to Shahan and his guys. He got me everything I wanted in my new truck and did everything in his power to get me what I wanted. The process was fast and easy and did not step into the dealership whatsoever. This is something I will always recommend to anyone I know looking for a new car. Cheers to never going to a car dealership again!

    Eduard K.

    Thanks Shahan for getting great deal on my Mercedes GLE 350 E I really like working with you and highly recommend to use this company for leasing or buying your next dream car...

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    3 years ago

    Shahan is da bomb diggity. Better prices for less bullshit. Be in and out in a jiffy.

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    6 years ago

    Awesome service, this is our 5th car thru Seth. We will never go thru a dealership again.

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    Page 1 of 2

    Ask the Community - My Car Broker

    Review Highlights - My Car Broker

    He has wanted a new one for years and thanks to Seth he was able to find the best fit for him and got the best price too!

    Mentioned in 26 reviews

    Read more highlights

    Tesla

    Tesla

    3.6
    (33 reviews)

    Absolutely unacceptable experience with Tesla and specifically with Fredy. This has been one of the…read moremost frustrating, careless, disorganized, and unprofessional vehicle purchasing experiences we have ever dealt with, especially for a company of this size and reputation. We placed a deposit for a Cybertruck back in February after Fredy from Tesla assured us the process would be straightforward and that he would personally walk us through everything step by step. We made it very clear from the beginning that we were unfamiliar with Tesla's ordering and registration process and were relying on him as the sales advisor to properly guide us through it. What is especially frustrating is that before we placed the deposit, Fredy was constantly following up with us, responding quickly, and actively trying to secure the sale. The moment the deposit was collected, his level of service completely changed. Communication became inconsistent, follow through disappeared, and the entire experience suddenly felt careless and neglected. It honestly became one of the worst sales experiences we have dealt with. Fredy specifically told us that once we placed the deposit, everything was essentially set and that my dad would only need to be present at pickup. Based on those representations, we had absolutely no reason to believe there were still additional requirements or outstanding steps on our end. Now it is almost June, and after almost no meaningful communication or follow up, we suddenly found out there were supposedly still financing and profile steps that needed to be completed, something that was never clearly communicated to us beforehand. The only reason this was even brought up was because we escalated the issue and repeatedly demanded answers after being left completely in the dark. What makes this experience even worse is the complete lack of communication and professionalism after the deposit was collected. Calls were ignored repeatedly. Messages were left unanswered for days while clearly showing as "read." We constantly had to chase Fredy down just to get the most basic updates regarding a vehicle we already placed money down for months ago. At one point, Fredy even admitted that he made a mistake regarding the process and communication, but after acknowledging it, he disappeared again. Later, we were told he was on PTO, and even after that there was still no proper follow up or resolution provided to us. A customer should not have to beg for communication after placing a deposit on a vehicle. Delays are one thing. Being ghosted, ignored, and given constantly changing information after money has already been collected is another. At this point, it genuinely feels like once the deposit was secured, customer service and follow through completely disappeared. The salesman at Tesla simply took our deposit, and at this point we still do not even know if we are getting the car or not. Even now, calls continue to go unanswered while messages are clearly being read and ignored. That level of disregard toward paying customers is completely unacceptable. Montebello Tesla does not even have a direct phone number publicly listed, so Fredy is essentially our only point of contact, yet he continues ignoring calls and messages instead of properly communicating with us. Fredy, are we getting the car or not? We have been waiting since February and still cannot get a straightforward answer.

    Most of the staff here were friendly, but my experience with two employees - Tessa (short hair) and…read moreFred(with a big beard)was extremely disappointing. Tessa ignored me completely because I was not the person purchasing the car. I spoke to her several times and she pretended not to hear me. When I asked to speak with a manager, she brought over Fred, who immediately dismissed my concerns without even listening to my side of the story. Fred also said he would only speak to the buyer and made comments that made me feel disrespected and discriminated against. Every time we visited, Fred would sit there watching us without greeting or assisting us. We always had to walk up to his desk, and his responses were cold and unwilling. There was no sense of customer service or respect. What makes this more disappointing is that I had just purchased a car here last week and already referred two friends to this location because I previously had a good impression of the store with other staffs. After this experience, however, I no longer feel welcome here. As long as these two staffs continue treating customers this way, neither I nor my friends will return.

    Chevrolet of Montebello

    Chevrolet of Montebello

    3.5
    (933 reviews)

    Very nice people, they helped me alot to test drive my dream car…read more Very professional place to buy a car. Nancy is awesome person to make appointment to visit this dealership. Ask Carlos Corona to help you to buy your car because he is very knowledgeable and he is very patient to answer to all your questions regarding car quality, performance, service and more. Thank you so so much everyone, you all deserve the highest appreciation.

    Almost 1k reviews and I have to say,,,, Believe the reviews! I've made 2 purchases here. First one…read morein 2021, no complaints everything went so smooth, I came back for a second purchase. Everything that could go wrong went wrong. I paid for something I later found out-wasn't even possible but my sales person Tony wasn't knowledgeable on what he was selling. Because of that I had to deal with several issues since the purchase. Scheduling person- clueless and incompetent Service department has 1 rude person that was rude enough for everyone Sales person- not only clueless, but almost didn't even want to be there Manager during purchase- no help, no where around until papers were signed and it was time to go General Manager said he was going to fix it so good everyone I know will come to this dealership. That was about as real as the upgraded seats I couldn't have. 20 phone calls, 2 emails, and 3 weeks later I'm exhausted. It looks like I'm the one who's eating the cost of this dealerships lack of trustworthiness. They say you'll get something that you won't then ignore you until you go away.

    Ford of Montebello

    Ford of Montebello

    3.2
    (616 reviews)

    Honestly didn't expect much going in since it seemed like most of the F150s I was interested in…read morewere out of my budget. But Fabian and his manager helped me find the perfect truck and went above and beyond working around my budget and price point. After being dismissed by other dealerships, this was greatly appreciated and I couldn't have asked for a better experience.

    I don't normally leave reviews like this, but I'm honestly disappointed with how this situation has…read morebeen handled. I brought my 2018 Ford Explorer in for a recall service about a month and a half ago. Before taking it in, my driver's seat was working properly and was adjusted to a higher position. When I picked up my vehicle, the seat was noticeably lower than where I had left it, would no longer raise properly, and was making a noise that had not been present before. I immediately brought it to the dealership's attention and did not even leave the Ford lot because it affected my visibility while driving. As someone who transports my children daily, this is a safety concern. During my conversation with the Service Director, Steven, he explained that they did not yet know what had happened and that an investigation would be needed. He discussed that vehicle handling during service could be one of the possibilities being reviewed. Because of that conversation, I expected a thorough investigation and a clear explanation of how the final conclusion was reached. I was later contacted to schedule another appointment. The dates offered did not work because of my work schedule, so I asked if I could bring the vehicle in on a day I had off. I was told the service department was extremely busy and that there was a good chance my vehicle would not be looked at that day, but that I was welcome to bring it in. I brought my vehicle in, and approximately two hours later I received a call stating the issue was due to wear and tear and internal binding of the seat motor. What was frustrating was how quickly a definitive conclusion seemed to be reached after I had just been told there likely would not be time for a full inspection that day because they were already booked with service appointments. I asked several questions, including whether the condition of the seat had been documented before service, whether the seat position was noted during intake, whether camera footage or vehicle handling had been reviewed, and what specific steps were taken during the investigation. I never received answers to those questions. My concern has always been simple: the seat was functioning properly before the recall service and was not functioning properly when it was returned to me. Even if the dealership believes the issue is wear and tear, I never received an explanation as to how that conclusion was reached or what investigation was performed to rule out other possibilities. Steven later informed me that Ford Corporate would be contacted and that a Ford representative would review the situation. I was told I would receive an update afterward. I followed up multiple times by email, documented my safety concerns, and even stopped by the dealership in person. During that visit, I was told Steven was not there and that no other manager was available, that they come in when they want. It has now been over a month and a half, and I still have not received a response, update, or follow-up regarding the corporate review. At this point, my biggest disappointment is the lack of communication and follow-through. If a customer is told there will be an investigation, a corporate review, and a follow-up, then there should be follow-up. I would appreciate transparency, clear communication, and answers to my questions. More importantly, I would like this issue properly addressed and resolved. I simply expected better customer service, especially with a concern that affects safe driving and the safety of my children and myself.

    Okuma Enterprises

    Okuma Enterprises

    4.9
    (411 reviews)

    I would highly recommend Okuma Enterprises. This was my first time using an auto broker and I'm so…read morehappy I did. If you want someone else to do all the legwork and not have the stress of negotiating with a salesman, this is the route to go. I had several car models in mind and Evan took all my requirements down and he quickly came back with some cars for me. I wanted to test drive them which he arranged with the dealerships fleet mgr. let me tell you that was great because I didn't have to worry about the salesman trying to sale me their car. I just showed up and drove the car then left. Evan was so patient with me as I had changed my mind a few times. He walked me through looking at some comparisons and I finally made my choice with the 2026 Lexus RX350 Hybrid. He even helped me with deciding whether to use my old car for a trade in. When I saw I wasn't getting a good trade in amt, he suggested taking it to Carmax for a quote. In the end I went that way since I didn't want to hassle with selling the car on my own. I sold it to Carmax and didn't have to spend time trying to haggle with a buyer. The best part was the new car was delivered to my house and it was quick and painless. If I ever decide to buy another car in the future, I'll be sure to always use a car broker and Okuma Enterprises. I'm telling all my friends and family they should call Evan.

    Great car buying experience. No haggling. They do it for you. Just tell them what you want and they…read morewill find it for you. Car is delivered to you and you sign a few papers. No up sell like the dealership.

    Goudy Honda

    Goudy Honda

    3.5
    (1.8k reviews)

    This review is for the Service Dept. I normally don't take my car to the dealer for routine or…read moremajor service unless it's for warranty work or I bought the car new from there. But I recently got a new-to-me Honda and wanted to get the CVT fluid changed since I don't know when it was last changed. I called Goudy for a price on this service, and it was quite reasonable. Of course I could probably do it myself for a lot cheaper, but I hadn't had a chance to know my car well enough to take on this job. Since they were a block away from me, I thought I'd give them a try. It was my first time using Goudy and Daniel Tieu was the first service advisor who assisted me. Fortunately I remember reading a positive review about him somewhere on Yelp or Google reviews, so that was reassuring. The service was timely and Daniel said everything checked out okay on their multipoint inspection (brakes, battery, tires, etc.) and didn't try to sell me on any other service. We all know that the car repair industry has a bad reputation for upselling or insisting that something needs to be fixed now or else it's going to catastrophically fail the moment you leave the shop. My experience on my first visit was a positive one. While I might have paid a bit more compared to an indie shop, I know I got genuine Honda parts and their techs are well versed on Honda maintenance and I assume know what they're doing. (I know that's not always the case, as I've heard about bad dealer service experience). I should also note that they have a nice waiting area. Nothing fancy, as in no fancy coffees or pastries. Just a quiet area (at least when I was there) away from the sales floor. I could have walked home, but I decided to stick around and read a book I had with me. It wasn't long when I got a call that my car was ready.

    I responded to a Goudy Honda advertisement for a 2025 hybrid with 90K miles. Clearly I would have…read morehad to add a warranty ($3500). I asked repeatedly whether it was not a good idea to buy the car. The salesman and manager knew well that the risk was the battery but no one chose to educate me. I am an older woman who has driven Accords for 40 years and they didn't have the decency to tell me that the battery was going to die. I bought a very nice Accord at Pasadena Honda and both the sales and financial office were great.

    My Car Broker - car_dealers - Updated July 2026

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