They're website says they're open at 8am except their doors were not open & the receptionist who cannot speak clear English saw that we were trying to get in & waiting at the doors but never came up to us to let us know that they decided not to open at 8am that day Wednesday. She didn't bother to get up. Then at 9am was my kids actual appointment (which I would assume they usually make new patience fill out paper work before hand, was too late for that) & the receptionist opened the doors just to let us know that our appointment was canceled & I should have received a call. I let her know that we were never informed. I had no voice message or email or text from them saying this... Their parking lot is very difficult to drive through since it is so small. I seen that it looked like someone hit the building with their car for probably that exact reason. It was covered from the absence of glass. The building needed repairs. I waisted an hour of my day because they are unprofessional. read more

Went here with Medicare. Had an exam, X-rays and impressions. All covered by Medicare. Then we discussed two implants and a snap on plate not covered by Medicare but they talked me into taking out two loans totalling $6k. Ridiculous. Bone graft was never discussed and being Diabetic it's not something I would do especially with a new medication I'm taking has caused my sugar to skyrocket (380). So, when I go to cancel and close the loans I discover they've charged me the full amount without my receiving any services under the loans!! All they have to do is reverse the charges say both banks but they aren't trying to do that. Steer clear! read more

My Dentist West Mount - Check out their Better Business Bureau rating - - Cosmetic Dentists Near Me - Houston, Texas

Best dental experience I've had. As a walk in with no appointment I didn't wait long. Prices are affordable and the cleaning experience was great. Janette and Ashley were of great help and service. read more

Had a great experience with Miss Debbie the dentist there is also very good.I will continue to go to MY Dentist.

THEY TRIED TO CALL THE COPS ON ME & they need to be shut down ! I just waited 3 hours !!!!! and paid upfront with an appointment at 3:00 .... never got seen .. asked for a refund - still haven't received . the staff ran to the back when confronted about the wait time . each visit it's a new doctor, different plan, different price. awful staff - terrible service ! the manager left before closing - had 4 other parties leave because the wait time ..... fk this place . literally HATE IT read more

0 star to be honest. That's because I was scheduled for 9:30 and it's 12:40 and I STILL have not had my cleaning. They took my wife back and did her cleaning after waiting 2 hours. Instead of cleaning me next they went to another patient who was AFTER me. I understand there might be only 1 doc on the weekend but there was no communication about when he would be cleaning my teeth. No one checked on me or told me what was going on. read more

I should have read the reviews before I made an appointment. i moved here from another state and they were willing to take my insurance. Red flag number (1)They took X-rays, and before I saw the doctor they tried to pressure me into a $10, 000+ plan for extra dental work. (2.) I waited in the office for more than an hour before they called me then another 45 min waiting on dentist. THIS IS EVERY VISIT!!!! 3. All of a sudden I needed a root canal (but I had just seen my dentist that I had for over 20 years in previous state). but foolishly I agreed. it took 5. visits to complete. A year later I am still having issues with that took. The dentist keep doing band aid procedures and said she will refer me to a root canal specialist???? That still has not happened. So today was my final visit !!!! I went in for my 10 am appointment it is now 11:10. I'm done. I just walked out. read more

They are worth every low review they get! They have the worth ortho schedule there is. I hate the fact that I have to wait weeks to schedule an appointment for a retainer because they only have a few days to accommodate me . This isn't the first time either. I wish I would have stayed with Almeda Dental because they were more accommodating l. It's already some crap With them. Plus they removed my braces before my teeth were 100 percent straight . I only signed because I was just thinking that's the best I can do . After their Continuous trash service, i believe that's the best they wanted to do! I hate the fact I ever gave them a penny of my hard earned money! read more

Worst dentist.! I had my braces for 4 yrs and they took them off and my teeth are still not straight I put 6,000 on this dentist and it wasn't worth please save your money go somewhere else that would do a good job. read more

Bad star for this place, these people will steal your money, never pay them up front, I cancelled my son's appointment two weeks before the scheduled day and 3 months later I still have not received my refund. They are quick to take your money, bad customer service and the dentist don't have no patience with kids at all. They overbook all the time and make you wait for hours. read more

Wow smh they just wanted me to get a credit plan to fix my whole mouth for 8k . They're awful . Never sent my insurance authorization for me to have a crown . Do they even take insurance . Liars . A professional dentist ask u over phone when scheduling what's ur insurance to let you know if they accept or not . They made me wait over 2 hours after my scheduled appt . They literally use one room at a time . Dentist is rude . Staff is all messy . The lady just wants commission for how many people she puts in debt . Shame on her . Shame on a dentist that takes advantage. read more

The wait time is horrible. One time I had an appointment at 3, I called 30mn early to say I will be late for 15.n they said no I have to be there at 3. When I came on t ime, they still made me wait over 40mn , I had to cuss them out before they called my daughter. This is so ridiculous and unprofessional. I will never go back there. read more

I have been taking my daughter there when she had Chip...had no problems then. I finally was able to get insurance so I scheduled an appointment, gave them all the information so that I could be prepared with what I would be paying for my treatments. We get our x-rays, dentist does what he has to, lets them know what we will be needing. When we get to the so called price administrator they want to charge as if I had no insurance. Nobody cared to verify what my coverage was, they didn't even I had insurance. She said she would call and verify and give me a call Monday. It has been almost 3 months and I have not heard a word from anyone. I called a month after and asked to speak to manager, not available I was told, left message and as of today not a call back. So I decided to go somewhere else. They are not worth your money or your time. read more

The ortho team was awesome.. Monica the ortho Manager went out of her way to make my sons experience great.. Now my son has the perfect smile.. HIGHLY RECOMMEND.. Thank you My Dentist!! read more

They always over book the appointments ....Long wait times Very unorganized and unprofessional been going here for 2 years due to braces it's the worth's ...Employees think it's a fashion show instead of working not recommended .. read more

Don't was your time...this people are horrible. I rant in for an extraction. ...the off manager priced at 250$....I came back to get the services done they were unsuccessful in pulling the tooth the dental assistant was telling bad jokes over my face while I was laid back under this medicine that made me throw up.....the dentist cursed at me.....n when I asked for a refund it took them several days to return my money...... read more

When I first started coming here the customer service was pretty great. My insurance would get verified right away and be ready to go in time for my appointment. The dentist here Dr. Nguyen is pretty good and friendly. Two years later the service here is HORRIBLE. Insurance is not verified on time and you have to call almost each day to remind them you exist. They will tell you that they will call you back by the end of the day but they do not. If Dr. Nguyen was somewhere else on Saturdays I would move there but until then I have to put up the mess here read more

This place is a joke! I wish I could give them Negative 5 stars! 1 1/2 year ago I took my daughter for her wisdom teeth to be extracted. With her insurance she needed an authorization. They said they were going to work on it. Well it took over a month just to get the auth correct and get her back in. She was in pain for weeks. Fast forward to January 2021 I decided to take her back because her other two wisdom teeth were beginning to push out. I took her and they said they were going to work on auth. I asked them to please get it correct this time since we had that issue last year. They assured me they would. 2 weeks pass and then we have the freeze. The 3rd week I call and make the appointment because I seen they did get the authorization. They told me they could not get her in till almost 2 weeks later I said fine I'll take it.l what else could I do? Well today we go in just for them to tell me they can't take them out today because the orthodontist won't be back till the 16th. Seriously!!!??? They are the most unprofessional density's office I have ever went to! They NEVER have the same staff not even the same dentist! I would NEVER recommend them to anyone! I will be complaining to the insurance company and the Texas board of Dentistry read more

Worst service I've ever met, I came with orthodontics treatment from Mexico and unfortunately end here for recommendation of a friend in Mexico I used to spend no more than 30 minutes with my previous orthodontist my last appointment in this place was UP TO 3 HOURS I'm not kidding I complained to the manager I'm still going because I paid all the treatment on advance =( read more

if there was a negative star i would give it one, i have been waiting for two hours for my cleaning and i still haven't received one, they rush with their services and don't even tell you when the dentist is coming. they zero consideration for the customer read more

The experience was good. I like the dentist I had her name was Dr. Courtney Parsley. The dentist had great recommendations and worked in regards to her own ethics and not the ethics of the staff. The prices were reasonable with my insurance. The reason that I did not give it 5 stars was because of the staff. The dental assistant was nice and was helpful. However the front desk staff seem as though they just work there and not like they care about the patients or their job. I needed a follow up appointment but they were not very accommodating. They also seemed all over the place a little discombobulated. It appeared as though they were more concerned about their personal conversations than the patients. This place needs more structure. read more

My Dentist West Mount - Inside - Cosmetic Dentists Near Me - Houston, Texas

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his is the ABSOLUTE WORST PLACE to go to. A NEGATIVE -5 . Employees have a problem ,scheduling ,molding retainers, tightening braces, and their communication with each other=NO BUENO! My 7 yr old son went to get a baby root canal because that's what they said he needed- they wanted to gas him after i told them NO GAS, they then said that he need 2 adult root canal on top of the baby root canal.........and they did not even have his x-rays ready for the doc when my son was about to get worked on. The Doc himself was frustrated!!!! i said NO, NO,NO!!!! YOUR NOT WORKING ON MY SON! Went to another Dentist and my son did not even need a Root Canal. He just need his tooth to be refilled?? Don't even start me on BRACES! the Doc is only in once a month...so you will have a long wait to get any Brace Issues FIXED! took 3 times after my daughters braces we taken off a week and a half total with out a Retainer because they could not get it the right size. Really? that can be made in 20minutes...why would we have to wait days? I DO NOT RECOMMEND THIS PLACE TO ANYONE. read more

Terrible place . I came to check my teeth and the dentist did the restoration and I can't bite as normal. I asked him to adjusted but he did so many times to files the restoration but it didn't work. I was tired and after all say ok to try get out as soon as possible after paid $255 . The Dental assistant did the FMX made my mouth hurts and they talked when working. I am not a mean person but I swear not ever ever come back this terrible place . They just want get money but not care about human. I'm so angry. read more

Always a hassle! Scheduled an appointment for my son on a Saturday. When we get there they tell me they forgot to verify benefits during the week and cannot do so on weekends so I had to reschedule. Then I reschedule for a Sunday (apparently they open one Sunday out of the month) then when we show up I find out the office is closed. They even called me the day before to confirm appointment! Very unprofessional. The girls up front cannot do their simple jobs right. Will not be going back. Don't waste your time with this dentist. read more

i went in for a deep cleaning went out look the same.. they had a conversation when they were working on my mouth really??? takes to long to be called on for the work they do.. will not be going back look else where!!! not professional at all!! read more