The front office is very helpful and friendly. I went to have a tooth extracted and the type of…read morecare was great. I enjoyed the laughing gas and the oral surgeon was very knowledgeable. I would recommend 100%

Dental World Marietta: Where do I even begin?…read more If you have dental anxiety, are in severe pain, or expect to be treated with basic compassion and respect, I would think very carefully before going here. I arrived with a severely infected tooth and facial swelling so significant that my phone's facial recognition would no longer recognize me. I was in excruciating pain, extremely anxious, and scared. I had explained my severe dental anxiety both on the phone and again while I was there. I was literally sitting in the room crying from fear, anxiety, and pain. The dentist who came into the room never even introduced himself to me. I was told I needed an X-ray that I had already explained I could not afford. It was done anyway, and almost immediately afterward I was approached about payment. I was then told the infected tooth needed to be drained. The dentist came into my room multiple times telling me he was going to numb me, only to leave again without doing it. Meanwhile, my face was extremely swollen, I was in terrible pain, and I was becoming increasingly distressed. Eventually, after repeatedly waiting for the treatment I had been told I needed, I got up and went toward the front to ask when the dentist was actually going to help me. Instead of showing any compassion for a patient who was clearly frightened and in pain, I was told that I "didn't want help" and was told to leave. I was kicked out of a dental office while suffering from a painful dental infection and significant facial swelling after they had already told me the infection needed to be drained. They offered nitrous oxide for my extreme anxiety, but I was told it would cost an additional $150. What upset me most, though, wasn't simply the cost. It was how I was treated while visibly terrified and in pain. The final insult was having a staff member laugh at me during the confrontation as I was being told to leave. I came there because I needed medical help. I did not expect special treatment. I expected basic dignity, communication, and compassion from healthcare professionals. Instead, I left humiliated, still in severe pain, still swollen, and without the treatment they themselves had told me I needed. No patient experiencing a dental emergency and severe anxiety should be made to feel ashamed, cheap, inconvenient, or disposable for asking when they are going to receive care. I will never return, and based on my experience, I cannot recommend this office.

I have been to the dentist more times than I would like this year but I keep returning for my…read moreappointments. The staff are friendly and they are also the reason my insurance covers most of my treatment. They informed me my provider had better plans than what I had originally. My hygienist Rebecca was amazing. She was very thorough and explained everything so well. My treatment plan and how it affects me and my health. When I get treatment they offer me a list of items I can have such as a blanket, water, the remote to the tv and several other items. They provide me with glasses for my treatment and a hot towel to clean my face. I definitely don't mind visiting the office when I typically go running.

The level of incompetence experienced from this office is like nothing I have ever experienced…read moreanywhere before, regardless of industry. Either they just don't care or the left hand has absolutely no idea what the right is doing. Everything looks great and I suppose is intended to be impressive with all the latest tech etc. but when a customer experiences as many issues, mishaps, lack of communication, etc. as I have, then none of that matters. I would encourage the office to focus on the level of service provided to your customers and a little less on having all the latest gizmos. Anyone that believes any of that matters while delivering the poorest customer experience ever (what a title to inherit) is sadly mistaken. I literally picked the office due to the glowing reviews but I would advise anyone who likes to avoid hassle and headache to absolutely stay away. Involving the office manager has not seemed to have made the least bit of difference either. I cannot wait for my treatment to be done (IF that EVER happens) so I can find somewhere else in a hurry. The ONLY thing they have done well is to accept payment and it was all downhill after that.

Everyone is so kind, professional, knowledgeable, and organized. 10/10 recommend. Leigh and Dr Kofi…read moreBrown are the best

Unacceptable Experience and Concerns Regarding Hygiene and Billing…read more I am writing to express my extreme dissatisfaction with the service I received during my recent dental cleaning appointment. My experience was highly concerning due to misrepresentation regarding insurance coverage, questionable billing practices, and, most alarmingly, a severe lack of sterile protocol from the dental assistant. From the outset, I was informed that my routine cleaning would be free as the office was in-network with my insurance carrier. However, when I inquired about potential charges, the staff was evasive and unclear, which immediately raised a red flag. The most concerning aspect of my visit was the dental assistant. She appeared to be new and demonstrated a profound lack of awareness and training. She repeatedly failed to hear or respond to the dentist's instructions, requiring him to repeat himself multiple times. Her hygiene practices were particularly alarming: * She frequently put her gloved fingers in my mouth, then immediately touched the computer screen, and then returned her same gloves to my mouth. * She handled the X-ray gun with these same contaminated gloves, touched the screen again, and then put her fingers back in my mouth. * At one point, she put a pen in her mouth and then proceeded to put her fingers back in my mouth. This blatant disregard for sterile technique significantly increased my anxiety during the appointment. Following this, the dentist informed me that I had tartar and inflammation only on the right side of my mouth and recommended a deep cleaning costing $720. Given the previous issues and my knowledge of my own dental health, this assessment felt disingenuous. I immediately expressed my desire for a second opinion, as I was confident there was no such issue, especially confined to only one side. My insurance plan covers two cleanings per year at no cost. After leaving your office, I promptly scheduled an appointment with another in-network dentist, where I received a proper and thorough cleaning without any issues. However, shortly after my visit to your office, I developed a sore throat, which I strongly suspect was a direct result of the dental assistant's unsanitary practices and cross-contamination. I urge you to address these serious issues immediately, particularly the unhygienic practices of your staff. No patient should be subjected to such a risk of infection. I also recommend a review of your billing transparency and the accuracy of your dental assessments. To the smooth dentist aka Bollywood: don't have your staff lie and say you're in network when you're not. That's fraud. Scamming money from your patients will bring you nothing but bad karma ok Bollywood. So don't do it. Be honest you'll be a better person.

similar to other reviews. scheduled appointment for routine cleaning. An hour into the…read moreappointment they explained that they were unsure if they could do the cleaning while i was there. They finally "found" a hygienist that could do it, but only if i agreed to out-of-pocket procedures. When i refused, they said they would not do the cleaning. Complete bait and switch.

I've been coming to this office for years and always had excellent care with Dr. Patel--she is…read moretruly outstanding, and many of the positive reviews here reflect that. Unfortunately, my most recent visit was nothing like my prior experiences. I arrived early for a routine cleaning and, despite an empty waiting room, wasn't seen until 25 minutes past my scheduled time with no explanation. Instead of receiving my cleaning, I was given an X-ray and abruptly told I needed not one, but two root canals--without a clear explanation. I was addressed dismissively ('hey chief') and left feeling pressured and disrespected. After two hours, I walked out without receiving the cleaning I came for and requested my X-rays to get a second opinion. This office used to be a place I trusted, but based on this experience, I can no longer recommend it. If you do go, I would specifically request Dr. Patel, as she was the one dentist here who always provided excellent care.

I trusted my instincts and the excellent reviews of Dr. Aiken that brought myself to Oral Surgery…read morespecialist of Atlanta to remove 2 long over due wisdom teeth that was causing problems. From initial consultation to billing to extraction, everything went smoothly. Dr.Aiken takes sedation seriously, the practice is equipped just like a mini hospital, EKG, O2 sensors, blood pressure monitor etc. I felt very safe and comfortable under his care and the extraction went smoothly thanks to his expertise. Recovery has no issue at all. Very clean shop. He even text to follow up! Excellent manner Dr. Aiken. Please keep that up! Will certainly be back if my family or myself need more extractions or implants. Thanks for everything and god bless!

Dr. Aiken did a fabulous job on my wisdom teeth removal. He was there to answer any questions I had…read moreabout the procedure pre and post op. His staff is also excellent and really get to know you. They are really understanding about being nervous and do their best to accommodate your schedule. The only downside to this office is the fact that it cost so much money. My one year check up was 351 dollars for an appointment that was less than ten minutes. Ouch and on top of that I still had to pay for parking. They should validate that's just crazy. But money is just a small factor overall I was very pleased with how professional and through this practice is. Highly recommend.

I cannot thank RIVERWOOD DENTAL enough for saving me and my aged 4 front teeth implants - which…read moredecided to fall out in my cereal recently. I'm no stranger to the dental community having had major jaw surgery in the past. Dr Morar and his excellent team were compassionate, professional and reassuring. Would happily have given you all 100 star review if able. I look forward to becoming a long term patient from now on. THANK YOU .

I have always been PETRIFIED of going to the dentist and I have wicked anxiety thus, I have avoided…read moregoing for years. Then a toothache forced me to go. I found Dr. Johnston at Riverwood Dental and he and his team have managed to calm 50 years of past dental trauma and fear. He is calming, the staff is calming, they offer sedation, and the view from their office near Cumberland Mall, is spectacular, seeing all the way past the king & queen building. Under sedation, Dr. J did the fastest and most gentle cleaning of my life, along with three fillings, and also prepped one tooth for a crown and placed the temporary. In that session I had zero anxiety, and was so relaxed and calm, that I was actually drifting in and out of sleep!! It was such a good experience that I have now switched my whole family to Dr. Johnston and Riverwood Dental.

I have been going to Marietta Smiles for the last 3 years. Highly recommend, the staff is polite…read moreand attentive. Thea location is super clean with ample parking.

This Dentist office is top tier. I see reviews with regard to cost, and that was a concern for me a…read morewhile back as I was hoping for a plan that was less expensive, but then I realized that high quality comes with a cost, and it is one that ended up being entirely justified for and my wallet. They did some miracles on my teeth today, after 5 days of intense throbbing and grinding pain from one molar I had that got infected. It was one of the few times I was excited to go see Dr. Singh as I knew that he and his staff would take good care of me, and I would have traded my arm and leg to get rid of the pain I went through on my own punching walls in my house to relocate it, even if it was just for a few seconds. Their staff if very professional and friendly, and their office is very large, with plenty of parking space and Hcap access, and you will even have a choice of media entertainment as they work on your teeth. I have no complaints at all for the cost as the Doctor and his team do such excellent work. Never short change yourself, especially when it comes to your teeth and body. Come see the good doctor here, you will be in good hands and you will be satisfied once you see and feel the results of the work they can do.

I went to this dentist for a cleaning on the 4th of March 2026. I was given…read moreA bill that I pay $360 i was told that was the amount that I would have to pay once. My insurance paid the other half. I got a bill for another $300 dollars. They saying the first bill was an estimate this place is a scam. Do not go there, they will tell you one price. And when you leave, they will send you a bill for another. I am calling the BBBand I will be filing a congressional complain do not go to this dentist.You will be Scamed

I went to this practice for over 20 years and saw Dr. Bruce. He put in an implant that failed…read more Because Dr. Bruce retired I went to see Dr. Ogibway to see if she could help or perhaps the practice could help with some of the cost since the implant was bad from the start. Dr. Ogibway recommended invisalign to help the implant because she said the problem with the implant was the lower teeth hitting it. Invisalign was not helpful and caused further bone loss and infection in my mouth. I have xrays from the periodontist that show the bone loss before and after and it was much worse after. The invisalign did nothing to help with the failing implant and actually was the cause of the advanced bone loss. I finally found a decent dentist and periodontist who removed the implant. I am now going through a bone transplant process that takes over a year and I still may never be able to have even a bridge in that space. She is just interested in money. Do not use her as a dentist.