One visit to a local mechanic + three visits to the dealer - a lot of money and I FINALLY went to…read moreRichie's Auto Tech near my parents to see if they could figure out what was going on with my vehicle. Within days, they figured out and fixed the issue. All the staff was extremely helpful and responsive, even checking up days later to make sure everything was still good. They will be my first stop next time!

I Have used them many times, as I own my own shop and they do the cars or trucks I cant.ll they…read morehave never given us any trouble. They are dishonest trust as a shop owner myself I know there are 2 sides to every story.

DO NOT USE American Transmission in Lakewood New Jersey. Dishonest and Shady! Sloppy work…read more Faulty parts that do not last. American Transmission does not provide invoice or records for repairs made under warrantee. American Transmission does not honor their warrantee. Paid American Transmission for two transmission installations and one transmission installation under warrantee. All within an approximate two year period. All three failed. Inadequate repairs and faulty parts. Even though third transmission failed under warrantee and American Transmission acknowledged faulty parts, American Transmission refused to honor the warrantee. Sighting an issue that is not their problem. Basically there was a bunch of double talk, excuses, and no eye contact. Knowledge is power. Do your research. DO NOT USE American Transmission. DO NOT become a victim of American Transmission Lakewood, NJ. I only put one star because zero stars wasn't an option.

First time using Specialty Automotive because of a family reference. The staff and owner were…read morepolite and professional. My wife and son dropped off his 06 Benz wagon he just purchased to be checked out. Received a call from Gunther and explained everything that was done and what to keep an eye on. Extremely helpful and explained everything again to my wife when she paid for services. Appreciate that type of professionalism and straight forward communication. Did not try to up sell any other services. We will definitely be back and spread the word!!!! Thanks.

I have been out of state for over 35 years serving in the US Navy and then a Fire Fighter/Medic in…read moreVirginia. Returned to Jersey in Sept 2023 to retire. I needed a trustworthy, honest and highly qualified service center for my vehicles. I found one with Gunther. Its great to be home and its a good feeling to know we found a place to maintenance our Caddy and Yukon XL.. He was highly recommended by local First Responders... I highly recommend this service center.

Great customer service. Walked in to have tire checked and was taken care of right away.read more

Called Firestone as I picked up a "bolt" in one of my tires. I was told to come right in. Staff was…read morefriendly, helpful, knowledgeable. Mechanic was able to repair my tire and SAVE the tire. I was pleasantly surprised! (and relieved!!). I will go back there for maintenance on my car from now on instead of paying dealer prices.

Take your car here! That is all you need to know. I have a pre owned car that I took to the dealer…read morefor service. Well, in the past they haven't "lied" or exaggerated the need for service to my previous cars but this time they did. I had brought it in for a tune up but I had noticed the heat was taking longer than usual to warm up and the other day the check engine light came on for a second and then went off. So, the guy told me the mechanic saw it overheating and coolant coming out and it was crazy and all the hoses had to be replaced ASAP. He said it was un-drivable and would be like $2,000 to replace. I was so upset and felt hopeless and started to think who I could call to borrow the money. I thought it was strange because I hadn't seen it overheat and the gauge never moved past halfway. He was showing me pictures of how it looked and all. I told him I needed to see if another mechanic was cheaper and if they would let me pay over time. I called the guy who does my tires and he referred me to Meineke. He said he goes there when he needs work on his car. He told me they were honest. I asked the guy at the dealer if it was safe to drive the 20 minutes to Brick and he said he thinks it should be okay. So, I arrived at Meineke and spoke to RJ. I told him the story. He said he thinks they were exaggerating. So, RJ visually looked at the hoses and he said all looked good except one but it was hard to see. He didn't see any overheating. He couldn't see me that day but scheduled me for Friday first thing (it was Wednesday). He told me he would fill the reserve with coolant and then him and the others in the shop loved how the dealer told me they couldn't put any coolant in the reserve because it had to be my car type of coolant and it would take an hour to get that done. I was annoyed the dealer let me drive with no coolant in the reserve for the 20 minute drive and then find out the car could take general coolant for cars. I left and later bought extra coolant just in case. I returned on Friday morning and they checked it out. Turns out I only needed a clamp of the heater hose. That is why the heat wasn't getting so warm and why the coolant was leaking. I applied for the Synchrony Car Care card in the shop, which they take for all services, and got approved. I didn't even know a card like this existed but it's good for people who can't pay for all their auto expenses up front. Since the part was so cheap, only $50 and not $2k, I got a tune up (since my car is over 100k miles) and they replaced two bulbs that were out. All for the grand total of $314! This business has been family owned since 1979 by the grandparents. I met the son and his son (RJ) and they told me other family members work there as well. The customers in the waiting room told me they wouldn't take their car anywhere else. This is the type of place I would love to go back to. And as a side note, the guys next door at Quicky Discount Oil Change were nice and helpful as well. I will be bringing my car to get my oil changed there in the future.

Wow!! Amazing customer service!! Another place I went to was going to charge me 200 just to look…read moreand diagnose the issue and that didn't even include parts or labor. So that led me to look up other options and I found meineke with amazing reviews and now I know why! They were so honest and nice! My light went off with a coolant warning. It ended up being just below the line so they didn't even charge me! So nice and will return in the future!!

Hubby looked on line for a certified pre owned car! Found…read moreone that we liked. We went to Pine Belt Subaru, greeted by Pharrell! Professional and courteous! Took car for a test ride. As promised by Pharrell in 90 minutes we drove off with our SUV! Veronica assisted us to ensure our insurance was updated! Great experience! Thank you Highly recommend! Love my SUV!!

Shockingly bad customer experience. I called about a serious issue with the automatic breaking…read moresystem when my car came to a stop for no reason. I asked for the service department and they handed the call over to an ai agent. Multiple interactions with the sales and service teams have demonstrated they are disrespectful. I look forward to going elsewhere for future purchases and services.