24 Hour Flood Pros of Phoenix was so good I'm a repeat customer (unfortunately I had more than 1…read moreleak). Throughout both experiences, Matt came promptly, even late one evening within an hour of me calling him. The first time I was made aware of the leak, I was out of town and was forced to arrange restoration from Chicago. Matt and his whole team were amazing through this process and were even more communicative through phone and text messages so I would not have to worry, and calling me and letting me know timeframes they would arrive. The second time I was home and got to meet the whole team and they were awesome! With the 2nd leak, which was a neighbor refusing to cover the damages, they were super patient with payment, looping my litigation team in, and providing competitive pricing. In addition to their restoration team, Tiffany from the main office and billing department was super hands-on and quick to return my calls. Leaks suck, but call them, cause they don't suck. :]

I called 24 Hour Flood Pros right after I had the buckets in place to catch the rain coming through…read moremy wall. Justin was at my house within the hour locating the leak and putting a plan together to stop the leak and fix the damage. This was my first experience with a leak happening to the most expensive thing I'll purchase so I was pretty stressed. Working with Justin and Ashley reminded me there are still amazing people out there willing to help in your time of need. There is an old saying, Crisis doesn't create character, it reveals it. Thank you both for caring, it was exactly what was needed in my time of crisis. Terry T

Put out a project request on Yelp on a Saturday. Heard back from Hunter quickly. Scheduled a…read moreservice for Monday morning. Everything Hunter said, he did. Great guy! Hard worker! Did an awesome job. I had a block wall they had paint on it for decades. He worked at it for over 4 hours making it look great! Definitely recommend Wash Pros!

Needed the sidewalk in my condominium pressure washed due to neighbors pouring grease on it and…read morecountless years of what I think was gum stains. Called wash pros for some help and they showed up within an hour and a half of my call. Hooked it up on the price too, so of course left a tip. Awesome company. Awesome work. Awesome people. Will definitely use Wash Pros anytime I need anything pressure washed properly and recommend to anybody that has any kinds of random stains they need removed.

Let the SUN SHINE Through I have had previous company's wash…read moremy home windows and Cole and staff with Sun Valley Window Washers are far superior. Cole was responsive and followed through from start to finish, even a follow up Thank You note. His staff was professional, responsive to the additional request and paid attention to the detail of all the windows/mirrors and glass that I requested --above the normal window washing request. The wearing of the mask, the professionalism and his friendly personality made me a believer to call SVWW for any needs in the future. Thanks Cole and Staff

Last year Sun Valley increased my price by 40%. That's fine it's their business and they have the…read moreright to price their products accordingly! This year they came back to me advising I had a $75 credit on my account. I ALWAYS paid cash in the full amount for every service so that credit is impossible! I asked for the $75 credit back in the form of a check since it's my money, but the issue is they were lying about the credit in an attempt to somehow regain my business. Instead they lied about the credit and shows you their dishonest approach in their business philosophy! Terrible business practice. I was extremely generous to their employees buying them drinks and snacks and just being a good customer to the employees. An hour after I posted this review and a Google review, Cole (owner) called me yelling at me for posting the reviews! He tries to tell me about "market conditions " but miserably failed to articulate knowledge about "markets and pricing ". He thinks HE sets the market prices when in fact all providers of a product or service do. He specifically stated that " he can't help it if the blacks and Mexicans quote such low prices"!!! First of all everyone quotes what they feel is the appropriate price. Secondly my grandmother was a full blooded Mexican and lastly how incredibly racist was that to single out blacks and Mexicans for his high prices! It's offensive to me being of part Mexican heritage and it's offensive to his all the hard working individuals in any industry. What a horrible thing to say all because his ego is fragile and he lost a good customer.

Just had our first flood in our house. (Washing machine failure) called these guys and they showed…read moreup within 30min of our call. Very professional and courteous. Understood that we were stressed out and concerned about what do to next. They took care of everything from moving furniture carefully to talking us through each step. Ethan was the lead guy on hand, he was very helpful and left his personal number if we needed anymore help or had questions. Needless to say I was freaking out when I had 2-3" of water through my entire house. When they showed up I didn't have to do anything. They took care of it all. Definitely call these guys if your in the same situation.

While flooding is an unfortunate event for us Arizonans, this company made the experience even…read moreworse. Customer service is poor. I understand that when floods occur throughout the Valley that they are likely swamped with work, however, being rude to customers should never occur. The work they do is sloppy, and while they do treat your flood, they basically make it worse with the mess that they make. They will treat your home like themselves...trash. The equipment made a horrible mess and we had to put covers and drip buckets on their fans, so as not to permanently soil your furniture/carpet/walls. They take no pride in their work, and their interactions and work demonstrate such. Most importantly, watch them closely as much of our wood/cabinets and base boards were removed for some very odd, unknown reason. You will not get back and will incur additional costs to purchase these items and clean-up after their "clean-up". Take caution with this business.

I had a water pipe break in the wall, a plumber came and tore open the wall to fix it. I was…read moreconcerned about mold. Another company told me they'd have to tear out the bathroom to check for mold. I called Arizona's Restoration Experts for a second opinion. Jesse & Chase came out right away to check. They did a moisture check of the inside wall / base boards, and at my request, widened up the existing wall opening and checked for moisture / mold. To my relief they found the panels around the drain to be dry and clear of mold, but just to be safe they sprayed a microbial agent on the walls to prevent any future mold. Jesse and Chase refused to accept any payment for this inspection, although they saved me a huge headache of having to tear up the bathroom as suggested by the other company. THANK YOU guys for your awesome customer care and integrity. I will recommend you to all my friends and family!! It's so nice to find an honest, reliable, and caring company with integrity who has the customer's back.

This CO is rated by me as WOOHOO as good as it its! 4-22-15 I had a broken inside water pipe from…read morethe Bathroom wall. They were fast, did a excellent repair with water extraction and remediation. They had lots of repair wotk to do with tear out ,drywall fix,carpet/pad cleaning ,dehumidifier and HEPA Vacuuming. I would recommend this CO for any of your mold/water /damage restoration.

Steve replaced a roof for us in 2022. He did an excellent job. Since that time we have used him on…read morea couple of our rental homes for repairs which were urgent repairs. He's really good contractor, and reasonably priced, too. I highly recommend him.

This company is amazing! From marketing to communication through the job, site cleanliness and…read morepricing. Truly remarkable!

Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

It has been a long time since I had pressure washed, so I knew my house was going to be a challenge…read moresince I neglected it for so long. I contacted Southwest Driveway Pressure Washing and they were up for the challenge! Aaron, the owner, is very friendly, professional, and extremely detailed with his work. They are a 5 star company from scheduling, showing up on time, fair prices, services they offer and most importantly the pride they take in bringing your home back to life!!! I have already scheduled with them to have my backyard done!!! Awesome Company!!!