I would give zero stars if I could. Horrible service. Hired contractors who did below sub par work…read morethat had to be completely redone. Could never get the invoice right time after time. Rude, incompetent, horrible communication. Never ever use this franchise. Cannot express how unprofessional they are. They lie about everything. The end result is worthless.

What an absolute shit show. Ernie from Serv Pro put a dehumidifier in my house that was not purged…read morefrom the last job and smelled like a sewer. After it was plugged in for a minute I dropped to my knees and had to go to the ER. They said the machine was cleaned before each use but I removed the filter and it was filthy and smelled awful. They are denying my ask for my emergency room deductible be paid. Do not use this company. They made a bad situation. 100x worse.

I had a water pipe break in the wall, a plumber came and tore open the wall to fix it. I was…read moreconcerned about mold. Another company told me they'd have to tear out the bathroom to check for mold. I called Arizona's Restoration Experts for a second opinion. Jesse & Chase came out right away to check. They did a moisture check of the inside wall / base boards, and at my request, widened up the existing wall opening and checked for moisture / mold. To my relief they found the panels around the drain to be dry and clear of mold, but just to be safe they sprayed a microbial agent on the walls to prevent any future mold. Jesse and Chase refused to accept any payment for this inspection, although they saved me a huge headache of having to tear up the bathroom as suggested by the other company. THANK YOU guys for your awesome customer care and integrity. I will recommend you to all my friends and family!! It's so nice to find an honest, reliable, and caring company with integrity who has the customer's back.

This CO is rated by me as WOOHOO as good as it its! 4-22-15 I had a broken inside water pipe from…read morethe Bathroom wall. They were fast, did a excellent repair with water extraction and remediation. They had lots of repair wotk to do with tear out ,drywall fix,carpet/pad cleaning ,dehumidifier and HEPA Vacuuming. I would recommend this CO for any of your mold/water /damage restoration.

Quick to respond and honest. I had a water pipe leak behind a wall and they came out, dropped of…read moretheir equipment to help dry out the wall at no cost. They were nice and genuine, they were there to make sure my house was taken care of. At no time did I feel that they were there to just get money out of me or anything. I'm grateful Boston and Krystal came out to make sure my water damage was taken care. I've recommended them to my friends and family and I couldn't be more grateful for their service!!

Amazing service. Krystal talked us through every step of the process and made this all as easy as…read morepossible...thank you for great service

I called three companies for a quote to pressure wash my driveway after an oil spill. Within a hour…read moreI received a call back and an appointment for an estimate on the same day. My guys pressure washing is the only company that called back and I had an appointment the next day! Excellent service, quality work and honest. I highly recommend this business!

I dealt with Kallan Creager the cor owner​ Wesmor he requested a very large deposit over $3,000. He…read moretook my money, never did the work and then threatened me and told me he was going to keep my money and not do the work. I would stay clear of this company. They are thieves and if you want to get ripped off use them

My husband and I have finally found a contractor as meticulous as we are. We worked with Wesmor…read morefirst for laminate flooring, and again most recently on a bathroom remodel. We could not be happier. Every detail is perfect! The crew was timely, professional, kind, efficient, and cleaned as they worked. They laid paper on the floors and hung plastic to protect other areas of our home.The service from the owner and the office staff was equally wonderful. Our home was built in 1980 and we have a lot of updating to do. I'm looking forward to working with Wesmor over the next few years to get all our remodeling done. Great people. Great work. Great value. No stress. Thank you, Wesmor!

Despite God-forbidding heat and horrific conditions, Joe, Bob, and Marty performed flawlessly. If…read moreit weren't for Joe, we would have had no idea where to start...especially with the insurance. Joe took the time to dig through a hoarder's life to find insurance information for us. By the time they emptied, cleaned, repaired and painted the home, it looked better than when it was purchased. Joe, Bob, and Marty treated us with respect, honesty, and comfort. Few people can perform this type of work, under such extreme conditions.

I came from out of town when my mother passed away and I didn't know her home was filthy from…read morehoarding and excessive dog excrement. I personally have never seen or smelled anything like it. I called Joe and the next morning he was there to assess the situation and by evening his team was there. in 1 night they removed all the food, garbage, carpeting and cleaned and sanitized surfaces. His team was so efficient, I paid less than the quoted amount. I would recommend this company to anyone in need of clean-up.

Now days it seems good service and work ethics are hard to come by. From the first phone calls…read morewith Ashley and Vanessa, I was pleasantly surprised. Both ladies were quick in their phone responses, friendly and understanding. Their work crews were on time and took great care to get the area ready for the repair work. They used plastic and taped off areas to minimize dust and left the area each day clean and neat. Nico, Operations Manager, was reassuring and was not in any hurry to answer my questions. Thank you for your professionalism!

Our claim began on Monday, Feb 6th 2023. We had a leak coming in from our laundry room and it took…read moreus about a week to see if this was an insurance or home warranty issue, but when we found out this would be an insurance claim we contacted my ex husband who referred Alex with Slate. We called him on March 15th, he came out on the 17th and let us know the steps and process of what to do. He said to call our insurance (State Farm), assured us that they do a lot of work together and to make a claim. He said to tell State Farm we are working with a restoration company (Slate) and to start the claim. Alex did not give us a quote at this time but wanted us to process the claim in which we did. When that was done he started planning on his equipment arriving and getting the job started. Since she had told us that State Farm is a tricker insurance where he has seen claims like this get approved but also has seen claims like this get denied, we were VERY hesitant to start work and voiced our concern. We also told him we do not feel comfortable starting this process without the approval many times but he assured us by saying "Don't worry, I wouldn't accept this job if I thought it'd be denied" "It's okay, that we don't have the approval because if we don't, it's my job to get the approval because that is how we get paid." Our trust in him got our better judgment and we signed the papers to start work without getting a number estimate but again we have voiced that we want to stop at the threshold of our insurance deductible at $2500 because without approval we did not want to come out of pocket that much. We made it very clear financially we will not be able to go above that as well as move forward without being approved by insurance. Again, he was reassuring us that there is no way that this could be denied. (Texts messages attached of us asking for estimates and saying we need to stay with our deductible threshold) When the crew came on the 20th and started to pack up we had a conversation with the team because they were telling us how they would have to put plastic tarps up, cut out the cabinets (in the areas where the leak was not at.) I could only say "okay" cause I do not know what is right and wrong, what is wet and needs to be dried, I can only trust the company we hired. But when Thomas heard all of this, once again he questioned "why do you need to pull out all these cabinets? The leak is now there? What do you need to cut out the drywall that far? Why do you need to hang up tarps? That will be an additional cost." Which again, at this time Alex and his crew mentioned that they needed to test for asbestos, that they testing would be to our cost. I said, "okay but if it is hot for asbestos, would that make this claim more expensive? Because again, we have not gotten approval and if what is done so far is MORE than $2500 if it is hot for asbestos how much would that add on?" Alex said, "If it's hot for asbestos that will probably be an addition $1500" I then reminded and asked him again, "Okay Alex, remember we do not want to go over our $2500 if we are not approved yet. What are we at right now, cause if we are hot for asbestos and that adds $1500 we are already really close to our deductible. Shouldn't we stop until we get approved so Thomas will not be upset with the total?" Once again, "no, no Michele I am confident we can get this covered" Well, they ended up gutting our kitchen, ripping out the cabinets and ruining them that we can not put them back together, they told us no matter what they would do everything in the least invasive way possible because they needed to take pictures for the insurance company but again with the confidence that they would get this covered explained to us,"it's okay if they are damaged because if the insurance can not find a comparable match to what you have they will need to replace not only the cabinets pulled out but replace the entire kitchen." All of the review in pictures

This is a long overdue review for ATH! They handled two major home projects for us in 2025 in a…read moremidcentury modern condo. This review is for the first one, a bedroom ceiling/roof leak that needed mold mitigation, asbestos testing and renovation. March 2025: Leak originally started as a moisture spot on the ceiling in October 2024 but my HOA ignored it. By March 2025, the ceiling had become so compromised that water streamed in like a waterfall during a massive storm. My original contact was Noah - he gave me an estimate (along with two other companies). I really appreciated how Noah was communicative, informative and thorough. And! he didn't badger me w/ phone calls & emails, like the other two companies did. He understood that I said I would take care of the situation when I could b/c I was in the middle of Massage Therapy school. I understood the "risks" of having mold & just shut the bedroom off. Fast forward to August 2025 & now we're ready to take care of the situation. Noah followed protocol of getting an asbestos test first. Luckily, it was negative. Then Spencer, their Mitigation Specialist? built a special containment room, inside the guest bedroom that sealed off the contaminated area. Heavy duty fans stayed on for about 72 hours? so the area could be thoroughly dried after being treated w/ some kind of mold treatment. Noah was available via text when I had questions - that was surprising & super helpful! Once Mitigation was completed, Noah connected me w/ Jacob at their Restoration Department. He sent over a stellar crew led by David & they proceeded to rebuild about a quarter of the bedroom - meant to mention that they had to rip out dry wall, scaffolding, etc. This crew rebuilt and then refinished the area, including re-installing wainscotting and painting the ceiling + walls. The results? This bedroom looks gorgeous! We were thrilled with how thorough/smooth ATH was w/ this process & how the renovation turned out. Highly recommend this company for their professionalism, flexibility and high standards. Thanks to the ATH Team!

ZACH was not only patient, but concerned and went out his way to answer and clarify my questions…read more I was impressed with his work ethic, he wanted to get the job Done without hesitation!! Thank YoU for having a Excellent Employee!! ~Judy Tenant Chandler