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    My Home Services

    3.0 (2 reviews)
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    Gutter cleaning

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    7 months ago

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    14 days ago

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    Novalis Roofing & Siding

    Novalis Roofing & Siding

    (42 reviews)

    We've contracted with Novalis twice: first in 2022 to fully strip and intall new shingles over our…read moreentire roof, and jusy recently to prep our large exterior chimney perimeter for the mason to install a full stone veneer. This company is entirely pleasant to work with, deeply knowlegeable, and meticulous throughout every step. We couldn't be more pleased with Novalis, and recommend them fully. This is the company to use if you really want the work done properly.

    I called Novalis to replace the EPDM on the roof of a house we were planning to buy. Things started…read morewell with the owner Jonathan being very helpful during our home buying process and providing an estimate for the work needed, which we used to negotiate a credit from the seller. Once the deal went through, we heard from multiple people that Novalis was the best, so despite their higher price we decided to go with them. We had a beam with some deflection and an old ceiling/roof made of 4" wood wool. The span between the beams was larger than normal since the house was built in the 50s. Jonathan did not see this as an issue. On the day his team was ready to start, Jonathan's father, John (who used to own the company) also showed up to supervise the project. He was uncomfortable starting the project after seeing the deflection in the beam and the span between them. He spoke with his son Jonathan who continued to say it was fine. John pulled me aside and told me I should pause the project until I had a structural engineer come out. I'm really thankful for John's honesty. After taking his advice, the plans for the project changed to include ripping off the entire roof, replacing the sagging beam, adding tongue-and-groove planks for decking, two layers of polyiso insulation, and a new layer of EPDM. John continued to supervise the project and was great to work with. He answered all of my questions and was patient in talking me through the process. The job was done quickly, and the end result looked great. Coming out of winter and into the rainy season, I cleared debris from the drains. Not long after, I heard water pouring off the corner of the roof and hitting the metal downspout. I went up to clear the debris again. This became a frequent routine, as I kept hearing water come over the roof corner. I called Jonathan to come out to discuss the drain, as well as a large wrinkle near the front of the roof that had apparently been there but was now more noticeable after debris had been continuously sitting without proper drainage. I showed him pictures of other flat roof drains being set lower into the roof to allow more water to drain and prevent them from getting clogged so quickly. Jonathan did not see a problem and said any fix to the drain would involve cutting into the membrane, which I should carefully consider. We discussed other alternatives and he said he would get back to me after discussing them with his team. A month went by without Jonathan reaching out. I called Novalis to speak with him and left a message with the front desk. A week went by without a return call. I then contacted the EPDM manufacturer, Johns Manville, and one of their specialists pointed me to a PDF showing a proper drain installation on a low-slope roof. The diagram showed, and the specialist confirmed, that the drain should have been set lower into the roof. I called Novalis two more times to discuss this and what a reasonable solution would be but they never returned my calls. I spoke with two other roofers and showed them pictures to get their opinion on how serious the issue was. They both agreed that the drain was not installed properly but also said that fixing it by cutting into the EPDM could potentially cause more problems. It's a shame that things ended this way since Novalis had my trust and confidence in the beginning. I had a lot of respect for Jonathan's father and even though he was supervising the project, mistakes happen. How you handle those mistakes really says a lot about your character. Jonathan and I could have worked this out. If he had simply stood by his work and offered an extended warranty, it would have gone a long way. Even now with our ten-year warranty, I have no idea if he would honor it. It's clear that whatever reputation Novalis had was built by his father, John.

    Atticare - Our wallington NJ team

    Atticare

    (92 reviews)

    Heads up -- this is a detailed and honest review…read more I reached out to Atticare after PSE&G completed a home energy assessment on my hundred‑plus‑year‑old home. The assessment wasn't bad, but they did recommend re‑insulating my attic due to the age of the existing insulation. When I contacted Atticare for an estimate, I learned they partner directly with PSE&G on home energy‑efficiency projects, which immediately made the process smoother. Stephen (Inspection & Sales) - Stephen arrived exactly at the scheduled time and was friendly from the moment he walked in. He inspected my attic, measured the square footage, and walked me through all available insulation options. No upselling...just available options. Based on our conversation about my high winter heating bills, he also suggested that my outer walls likely needed insulation. Before giving me any pricing, he made sure I understood that Atticare would secure the best possible PSE&G rebate. They ultimately obtained a sizable rebate (free money!) and a 0% loan for 72 months billed as part of my monthly utilities bill, which allowed me to insulate all three floors of outer walls in addition to the attic. Nick & Crew (Attic Insulation) - Nick and his team also arrived right on time. He explained the scope of work clearly and determined the most efficient way to complete it. His crew worked quickly and had the entire attic insulated in under a day. Victor & Crew (Outer Wall Insulation) - Like Stephen and Nick, Victor and his team were punctual and professional. Because my home's exterior is stucco, he explained the indoor insulation process in detail. His team moved furniture away from the outer walls, covered everything with plastic sheeting, and got to work. I will note that dust mitigation could be improved for walls and furnishings -- not a dealbreaker, but tightening that up would elevate the experience even further. The outer wall insulation work took a bit longer than expected due to the number of holes that needed to be drilled, patched, and painted, but the team handled it diligently. Overall, I'm extremely happy with the services provided and am genuinely looking forward to seeing a decrease in my heating and cooling bills. Not only would I recommend Atticare -- I already have.

    Really expensive and didn't take care of the problem. They advertised to get rid of pest by filling…read moreall openings in the attic No they didn't. A matter of fact they didn't complete the job and mice came into the attic. Then they removed my air conditioner duct tube and didn't reattach it. I wouldn't recommend. 15 thousand dollars later...

    My Home Services - roofing - Updated August 2026

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