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    My Hoopty.com

    2.4 (26 reviews)
    Open Open 24 hours

    Services - My Hoopty.com

    Vehicle towing

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    Predatory towing. They charge higher than what dmv says they're allowed. Since they're holding your car hostage nothing you can do about it. Add on fake fees like labor for it being difficult to tow your car.... But NO ONE called you to tow... So...? Nobody approved or authorized these charges. So, when I first called to see if they had towed my car I explained I just got out the hospital the day before so I wasnt aware of what was going on or if something indeed happened to cause my car to get towed. The guy immediately said he would work with me had I indeed been in the hospital.?!?? I was confused as to what there was to work out and why would I provide proof... I was only wondering if I really got towed and wanted to know why since the vehicle was on private property. Also, he worked out nothing.

    This is the responding email I received from my hoopty after trying to get information on my.

    Have to get the guys name that answers phone because first guy I talked to was very professional answered every question. Second guy very disrespectful unprofessional also wouldn't even give me the address of company To come get my car also would not allow me to speak with a manager to complain. Guy told me he's sorry but he has to set the tone when he answers very unprofessional. Very bold all this was on a recorded line.

    The crazy email they sent me

    0/5 maybe if you hate people and truly find inconveniencing people's life to no end. I pay for parking every month yet these people have come and towed mine and my husbands cars not once not twice but three times. The first time I had no idea what happened to my car that was properly labeled. When I reached out they gave me the run around for WEEKS. I then would email *see picture* In a private parking lot that I PAY TO PARK IN. they then saw me driving my husbands car in one day and towed that one too. They put damage on both cars. We now have just one car and today they tried to tow it but the car alarm went off and the 'mechanic' couldn't move fast enough to leave. We were then forced to pay more money just to have him drop it. If you see a my hoopty tow truck near your property get in your car and drive they will rob you. If they've done this to my husband and I three times already they're probably doing g the same thing to other people

    Screenshot of Facebook post made my owner of My Hoopty on his personal page regarding our complex.

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    7 years ago

    Helpful 0
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    Photo of T J.
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    46
    5

    11 months ago

    Helpful 2
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    1 year ago

    Helpful 5
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    1 year ago

    Helpful 6
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    2 years ago

    Helpful 0
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    3 years ago

    Worst tow company I've ever seen and try to work with won't release anything from the car

    Helpful 6
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    2 years ago

    Helpful 0
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    3 years ago

    Helpful 5
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    3 years ago

    Customer service was excellent their response time and service was excellent I would highly recommend them.

    Helpful 0
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    5 years ago

    Helpful 8
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    6 years ago

    Helpful 13
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    6 years ago

    Helpful 6
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    4 years ago

    Helpful 9
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    6 years ago

    These people tow my car knowing that I just moved into my apartment complex and have no sticker yet. It's Ridiculous

    Helpful 10
    Thanks 2
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    5 years ago

    Helpful 9
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    6 years ago

    Thanks for the painless tow. Very easy going. Thank you.

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    4 years ago

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    5 years ago

    Helpful 2
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    Photo of Morgan B.
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    7 years ago

    Helpful 10
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    7 years ago

    Helpful 1
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    10 years ago

    Helpful 7
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    8 years ago

    Helpful 3
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    11 years ago

    Helpful 10
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    9 years ago

    Helpful 0
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    9 years ago

    Helpful 0
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    9 years ago

    Helpful 0
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    Eastwood Towing

    Eastwood Towing

    (25 reviews)

    I parked it on the street while a dumpster was placed in our driveway for work. Unfortunately it…read morewas towed and the cop treated me like a lying criminal because it wasn't registered. Though he could clearly see the dumpster in my driveway. While he was obnoxious the tow guy, Tariq was very kind. I got everything situated the next day, unbelievably and the secretary was super helpful. I called before I went and explained that I needed to get clearance from PD first. When I went into the office, they process everything effectively. It's cash only and only the person the vehicle is registered to is allowed inside fyi. I would definitely work with this company in the future and recommend.

    On December 9th my car had a lower ball joint/ axle failure, my car broke down right in front of my…read morehouse & I only needed it towed back into my parking lot. Out of respect for confidentiality we'll say "driver" * I called about 6pm and Driver#1 arrived quickly at the scene, he was kind and I only needed my car towed/moved over 150ft-300ft no more than that. in the process he damaged my vehicle while rolling it off the tow, (*without taking off the damaged wheel mind you*) *in the process of rolling it back, he runs out of space and can't get it fully off the ramp, and my front bumper popped out, the brackets on them broke, the damaged wheel he didn't take off bends backwards into my wheel well, when I then tell him to stop, he tried a bit more and scraped my muffler & back bumper onto the asphalt curb in my parking lot. *Driver#1 ended up calling his supervisor Driver#2 and we waited an another hour before he arrived at the scene, Driver#1 was already dodging accountability for the damages he caused and I showed him and Driver#2 the before & after pictures & videos, I have from before and after they touched my car, I have also sent these to their office email as well to make a incident report. They also have their own before & after photos. *Driver #2 has the bright idea of taking off the damaged wheel that Driver #1 bent backwards into my wheel well, and I asked him "is that not normal procedure, like do all the drivers try to do it like Driver#1 or what? Because taking off the wheel would've avoided damage to my wheel well there." I was answered with "how driver#1 did it how typically how all my guys do it" *So then why tf are you taking off the wheel now, if that's not how you normally do things?¿ bc they know they fucked up and added additional damage to my vehicle that's why... *Anyways After about two weeks of them dodging me, giving me the run around, after calling them and following up, eventually I today now 10 business days later, the main supervisor in the office claimed he looked at the before and after pictures, I sent and that his drivers have, and said my car was already damaged beforehand and they "aren't gonna be covering anything" *despite it taking 2 separate men, 2 separate trucks, 3 hours, $180 and (*extra damages ontop of my reason for calling them*) all just to move my car 200ft over. I had to follow up with these people & had a terrible experience every single step along the way & I gave them more than enough time, I was cordial at first, they claim damage free towing and that they're insured. But where is that ? It remains to be seenTheir actions tell me otherwise! If they treat a stock height Honda accord so carelessly imagine how they handle clientele with more expensive cars. I called them bc they were the only ones open. I'd rather let my car sit in the middle of the road and get hit than to call them again. There's so much more to it but seriously I wouldn't wish the additional troubles on anyone, avoid these people at all costs. Nobody down on their luck should be charged $180 to move their car 200ft, add extra damages, take 3 hours to do it, and then have that same "service" neglect to take responsibility & accountability for the employees actions and business itself. They befuddle me with their bad business practice. Whether you have a nice, expensive car/truck or a shitbox don't call these people.

    My Hoopty.com - towing - Updated June 2026

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