I've been going to Lux for over 10 years and have always been treated with care and kindness. My…read morenails always look amazing and everyone there is very professional. I consider them one of the best places in Raleigh to have your nails done. I do suggest making an appointment in advance, because they do fill up fast.

This is my go-to place for nail work in Raleigh. Always greeted by my name, and start on time…read more Excellent manicure and pedicure by Jade who is my favorite tech. I have never had trouble with nail damage or hand nails which has been a problem at other salons. Highly recommended.

Great customer service every time! Linnie was able to bring my vision to life and execute it…read moreamazing, while suggesting perfect colors for my set

Absolutely. For Google, I'd keep it gracious and factual while clearly explaining why the…read moreexperience was disappointing. I also corrected the time to 1:39 PM. I was genuinely looking forward to visiting this salon after hearing so many wonderful things about it. Unfortunately, my first experience did not meet my expectations. I arrived at 11:03 AM as a walk-in. At 11:58 AM, I checked with the receptionist and was told there was still one person ahead of me. I completely understand that appointments may take priority and that walk-ins may have to wait. However, if the salon primarily operates by appointment or the anticipated wait for a walk-in is significant, I believe that should be communicated upon arrival. That would have allowed me to decide whether I wanted to wait or return at another time. My greatest disappointment was not necessarily the wait itself, but the lack of communication and hospitality during that time. No one checked in with me or provided an updated estimate of how much longer the wait would be. It was not until approximately 1:39 PM that one of the nail technicians kindly offered me some water, which I appreciated. I drove across town specifically to experience this salon because of the positive things I had heard. This visit was also intended to be part of my self-care birthday weekend, so unfortunately, spending such a significant amount of time waiting without consistent communication made the experience more stressful than relaxing. I understand that businesses get busy, and I do not mind waiting. However, customer service during the wait matters just as much as the service itself. A simple check-in, an estimated wait time, or a small gesture of hospitality can make a significant difference in how a guest feels. Unfortunately, this experience left me feeling underwhelmed, and based on my first visit, I do not plan to return. I hope this feedback is received in the spirit intended and helps improve the experience for future walk-in guests.

I think I've been coming here since they opened over 10 years ago and the things that keep me…read morecoming back are: Great pedicure Great foot massage Super nice and professional staff I always receive amazing service whomever the employee is during the pedi and the foot reflexology. On live with products used for the orange pedicure.

Ambience that focused on silence. Not a large salon and tucked away. Appreciate the system they…read morehave in place for pedicure and massage.

Beyond a few pedi's during summer and the occasional manicure, I don't regularly frequent nail…read moresalons. The last gel polish removal was abysmal and left my nail bed sore. Enter the Yelp god's! I chose this location strictly based on reviews and proximity. Overall a very good experience. My appointment time was honored, nice polish selection, the attendant was attentive and quiet, and my mani pedi was completed in 1.5 hours. Bonus points for what appeared to be regular clients!

Based on all the positive reviews, I was very optimistic that this would be my go to place but it's…read moredefinitely not. I got a manicure and pedicure and not only were my nails not shaped evenly - squared off on some and rounded on others but the polish on my fingers began chipping off the next day. I have never had that happen before. I regret not taking a photo, but I was visiting family out of town and they all saw the results. So disappointing.

Today I returned for a Traditional Mani/Pedi for myself and scheduled a gel spa pedicure for my…read moredaughter. Marsella is meticulous and does an excellent mani pedi. She pays attention to every detail and is clean and neat. My feet and hands now look & feel amazing. She is bubbly and entertaining. Love her. My daughter is only 11 and was treated like the princess she is today while getting her gel pedicure for the 1st time. Very kind people work here that care about what they do. Jenny & Micah are such a joy to talk to. I will definitely return again as a regular client for the mani/pedi service. The best so far in this area of NW Raleigh.

Loved the service that was provided for me! came right after work and was sat down soon as i walked…read morein the staff was extremely nice, as well as the relaxing vibe after work! my full set came out perfect, will be returning

While visiting family from California (which is at least 2-3 times yearly) a couple of years ago…read more came to this establishment with my sister-in-law who highly recommended it... I could not remember the name of this place to safe my life... I finally did the most common sense thing and asked my sister-in-law... Needless to say I went today and again they didn't disappoint... Phong was so amazing... He gave me the best pedicure and made sure I was pleased with the shape of my acrylic nails... I truly recommend him... Going back to my 1st experience there... Kent took care of me and needless to say left a excellent impression along with an excellent manicure..... Once you meet him you will definitely know what Im talking about... I truly recommend this establishment... -Great service... -Welcoming atmosphere... -Reasonably priced... -Many services and options... My go to place when visiting... [He is a treat and will win your heart]

I have been getting my gel mani at Bellagio for years now, every 3 weeks. All of their nail techs…read moreare amazing, professional, and perfectionists. They have a huge range of colors to choose from. Bellagio is extremely clean, unlike some other places I have been to. Highly recommend.

I'm calling this look my "Murano Glass" nails. Once again…read moreOla knocks it out of the park! If only photos did justice to the depth and brilliance of this effect. Simply beautiful!

I've had mostly pleasant experiences at this salon in the past, but my most recent visit with the…read moreowner was unfortunately my worst. Her customer service and professionalism left a lot to be desired. I felt she was dismissive and lacked the warmth and attention to detail I had experienced from other technicians there. The gel manicure itself was also disappointing. In my past experiences, my gel manicures have lasted for weeks, but this one did not hold up as expected and the overall application seemed rushed and less careful. What stood out to me was an interaction during the appointment when a nail became smudged. Another technician initially suggested redoing it properly, but the owner stepped in and insisted that only the affected area be fixed. The other technician's reaction suggested that this may not have been the salon's usual standard of service. I understand that everyone can have an off day, but this experience felt noticeably different from the level of quality and care I had previously received.

LOVE THEM!! Adam did great! I really like when someone takes their time when doing nails and very…read moremeticulous and he did just that! I love getting a natural yet simple color and he did great! Pink liquid gel is my fave! Great job!

THE BEST IN TOWN!! The pedicure was awesome. The…read moreenvironment was nice friendly and relaxing. I'LL BE BACK IN 3 WEEKS!!

Absolutely love this place and the owners....past and present. My 3 daughter and myself have been…read moregoing here for @5 years. The place is always clean and the staff very kind. We have tried many places in the area and would not use any of them again. My girls can walk in with a crazy picture of nail art Ns Vivian will make it happen . Do not skip this place. It's perfect.

my absolute favorite place to get my nails done. Vivian is amazing and I come in with a photo and…read moreshe recreates it! she is so sweet and remembers my name and all things about me. the place is so clean and the staff is amazing!!! i HIGHLY recommend!!!

Came in to get dip done bc my place I usually go was closed. (I came here in the past but left bc…read moreof the rudeness) I had no other place to go to in the area so I figured I would try it again. I've been getting dip done for a while now and never have I ever seen them use other brands of top coat that didn't go with the dip powder. A little concerned but I'm not the professional, right? At the end when I was about to leave my nails still looked very dull, the owner added a different top coat and it was now shiny. Ok great. I leave and a few days later... all my nails started to chip. Like a hard boil egg does when cracked. I called and they told me to come in. Great! Even though I don't have time for this I need to bc my nails are a mess, and I paid a lot for this service. I get there and the nail tech only wanted to do the nails that were cracked. That was 7 of them. I said." Why not do the other 2? They did but I felt she was annoyed. Also. They spoke Vietnamese about it, so I had no idea what they were saying. I'm sorry. But this is rude and extremely uncomfortable for the client. When I asked the owner why would something like this happen? She told me that it must be something I am doing. I told her that I have NEVER had this problem before so I highly doubt it. She she shrugged and walked away while speaking in Vietnamese. ‍. Anyways. My nails are fixed but they don't feel smooth and she left me with my hands all dirty. Also there is a pink spot on one of my nails, in the color, that should not be there. I asked what that was and I was told it was from the powder. You're ok with that... right? My response was.. " I guess I have to be at this point.. right?" She nodded and that was it. I will NEVER come back to this nail salon again and don't recommend it to anyone else either. Also... Place isn't even pretty looking inside and looks dirty. They don't even put a towel down when doing your service. Smh. I'm a business owner and would never want my name or face on an establishment like this.

Worst pedicure ever. My nail tech was busy looking every which way except my feet. Will be going…read moreback to my regular place. I left with a smudged toe and no offer to fix it.