Had to do an emergency pickup because my freezer died. I rented a truck and drove to Gerhards where…read moreI purchased a new one and Jordan helped me load it up and I was on my way. I am a 3 time returning customer and I recommend Gerhards on the Blvd for your appliance needs.

Two months ago I would have rated them a 5 because I bought several appliances--dishwasher, stove,…read moreetc.--and always had great service. HOWEVER, be warned that they do not stand behind their products. I recently bought a washer-dryer set. The dryer never worked. They came and replaced the circuit board. Still didn't work. They said we needed to check our electricity. We did. All fine. They said they needed to contact the company (LG) and that the company needed THREE VISITS before they would replace it! We are now FIVE WEEKS without a dryer, and they are telling us we have to wait for the company (LG). All of our requests for just sending a replacement for the lemon have gone unheeded. When we call Gerhard's, they just shrug. When we call the company, they either don't get back to us or set up a call and then don't class. THIS IS RIDICULOUS. We thought Gerhard's was a reputable, reliable, and honest company. IT IS NOT. Everything is fine until there is a problem. THEY DO NOT STAND BEHIND THEIR PRODUCTS.

I live in the city, but I usually wait until I'm in the county running errands to stop at this Home…read moreDepot location. They actually have someone greeting you at the door, which I don't typically see at the Cheltenham location. I really appreciated that. The young lady who greeted me was very helpful and directed me exactly where I needed to go. I don't have time to wander around Home Depot looking for items, so that level of guidance makes a big difference. The associate at the Customer Service counter checked me out quickly. I was in and out. Overall, this location is well-stocked, well-organized, and the staff here are usually pretty friendly and helpful. Definitely worth the extra drive for me. I would love to hear about your experience at this location.

Stopped by for a key service and love how they had a self service option. Very quick easy…read more Checkout was smooth and not a lot of wait time. good array of home improvement items also. Def a good discounts / deals if you shop online and pick up store. Online is cheaper than in store and a has a large collection.

we. me and my wife had a very good exsperience at your store in warrington, we met two ladies we…read morewere looking for a patio rug indoor outdoor. your store number is 4143 . the two ladies names are elizabeth and karen . very professional they helped us with the carpet which seem like no time at all very satisfified with your store and your employees you need more people like these ladies thank you for hiring these ladies please i hope you can give these ladies something special for thier efforts. thank you for lisening to me.

This Home Depot has the WORST customer service I've ever experienced. I made an expensive purchase…read moreand did curbside pickup. I waited over 30 minutes in my car and nobody ever came out. I finally had to call the store, only to be told that the person handling curbside was "alone at customer service." Meanwhile, I watched multiple employees walking in and out with carts like nothing was going on. When my order finally came out, it wasn't even in a box! Just loose, like some random item thrown together. When I questioned it, the employee tried to lie and say it was a demo. Then changed the story and said "that's just how it comes." They even had the nerve to mark my order as picked up after I rejected it. The ONLY positive was the man actually working at customer service -- he was kind and trying his best. But overall, this location needs serious management attention. Terrible experience.

I just read another comment on here about their experience in the store and it totally reminded me…read moreof one of my experiences there. They come off as they couldn't care less for the small novice homeowner coming in with a question or looking for something. They just seem to treat you like you are beneath them because they deal mostly with "experts". I'd rather take my chances with Home Depot or Lowes.

Interesting that they have a self serve section. I was looking for a chrome S trap; looked around,…read morecould not find what I needed, asked for assistance, the young man was nice enough, but he could not help me, they just did not have the part, they don't have much in chrome stock. Typical corporate setup with young staff and only the most mass marketed plumbing supplies. Went to US Supply in Bristol and got what I needed,

Very professional. I had two Dyson vacuums that were never maintained serviced here and they're as…read moregood as new!

Had a small part break on my vacuum and couldn't find a replacement online. Called Sambuco's and…read morethey tried to help me find the part. When they couldn't find it either, they had me bring the vacuum in. Within 5 minutes Bob had found something in the store, popped it in and had the vacuum good as new. Didn't charge me a thing. I will be back for any vacuum needs!

Gerhard's did a great job, on many levels…read more 1. Ordering was easy. I combined browsing their web-site with talking to a customer representative, and found an appliance that suited me and fit my budget. I have purchased previously, and was happy to realize my name, # and delivery address were on file. Even better, I thought I recognized the voice on the phone and confirmed it was indeed BRIANNA (sp?), who had been helpful in the past and was again. I believe it says something good about a company, when even the phone service people stay on for several years. Bonus, Brianna input the price at the New YEAR's sales level which was 35% less than what was showing on the Web-site. 2. The delivery was coordinated. I was given a 4-hour window, sent a reminder, and updated with a 30-minte and 10-minute arrival time. 3. The Delivery men were strong, professional and courteous. They carried the stove to the 3rd floor and installed and tested it. Overall a very good experience.

LG Washers are GARBAGE! 16 months old and lid hinge broke…read moreoff. Even with extended warranty they refused to fix it. I guess LG means LOTS of GLUE that holds this LOW QUALITY washer together. Save your monies DO NOT BUY LG PRODUCTS!!

Avoid this store. They take your money and then do not delivery your furniture. I'm considering…read morecontacting the local police. PS I wish I could give 0 stars.

I'm sorry I can not give 0 star, avoid this place because of the new MANAGER…read more We place an order for a fridge in the store near us, everything was good and nice, he assure us in 1 week , Friday we will have the fridge here. After 1 week Friday, no call, we call and We spoke with a nice lady and she found our order , but our fridge didn't came yet she assure us the fridge will be here next week, Now we will wait for 2 week to pass to be able to have our Christmas present. We wait another week to pass, but again Friday comes and nobody call, so Saturday we call and guess what, the fridge is not in, again the nice lady Amy, said I see your order but I don t know what is going on, so she said can you please come to talk with our manager because he order the fridge for you. We got rally disappointed in that moment, because we order more than 1 item with Aaron and never had this problem. Now we are going to find out what is going on, we got in the store the manager is not able because he is in a meeting so we need to live and come back , very professional, after 1 hour we go back and the manager get out with big mouth on us , telling us he never place the order for us , he didn't understood we want the fridge, this is what he said , now we are really confuse, he just had a file in his hand and said no order for you, he turn around and left, and us still confuse with no fridge. TODAY 12/27, after almost 2 weeks from that incident we got a call from that lady AMY, and she did our day brighter, she said I'm sorry I don t know how but your fridge is HERE . WOW so the order was on?, we confirm we want the fridge and we will be there around 2 pm to take it, today. NOW after 1 hour, 12:15 pm, 12/27, she call us again saying sorry and couldn't explain WHY, but THE MANAGER sold out fridge which came on our name in this morning and we got call for , he sold it to another person with no reason.