Update... our sweet Blue boy had stitches in his ear and had his teeth cleaned at the same time. We…read morewere so appreciative that they suggested doing the teeth cleaning while they stitched his ear since they were putting him under and he was due for teeth cleaning. I love how communicative they are and how well they took care of our sweet boy while he was there. They also called the next day to check in on him and see how he was doing. They even gave him this cute hat to wear for the next 14 days while his ear heals.

Everyone was so polite, from the first phone call to checkout. They answered my questions…read morerespectfully and got my dog in same day for a new patient appointment. They were super nice to my Lily (it's hard not to be !) but it was very genuine. They treated her very well! They gave me a price quote before they did anything and were very efficient with their services. The price was reasonable - I did not feel like they were nickel and diming me. I actually spent less than I expected and I have never left a vet feeling that way. I was really impressed by everyone there and am so happy to find this place for my sweet pup! Hallelujah for an affordable and kind vet!!! Thank you!

I can't say enough wonderful things about the staff at Healthy Petz. We drive almost 40 miles to…read moretake our dogs here specifically because of Dr Moore-Moon. She is a wonderful, caring, and smart doctor. She's always gone above and beyond to care for our babies and has been so kind to me. I was especially delighted to meet Nicole - who my dog adores. Her instincts helped catch a very dangerous cancer early in my dog. Also Brandi and the boarding staff who have cared for our boys as if they were their own while we were away. The front desk staff are kind even when they are busy. Every time we meet a new person at Healthy Petz I am even more glad that we found them!

In the past 11 years, we have tried every vet around Columbia. We rescue all kinds of animals, and…read morea caring, helpful, and honest vet is essential to us - always has been. Finding Dr. Zavarro at Healthy Petz was wonderful, but then it wasn't. I had to have my 200+ lbs English Mastiff seen. The vet seeing him was a smaller woman, and she had a vet tech in with her. Now, the clinic had been told on occasions in the past that my dog does not like feeling pinned down, but I can safely assume poor notes were taken. I was holding him steady from one side, and the vet was examining him from the other side when the vet tech decided to climb on his haunches. Needless to say, he snapped at the vet, who was closest to his face. There was no injury, but I find out today that the notes about the incident say that he lunged at her neck and the trigger was "unknown." Thus, she won't see him anymore. This was some time ago, and he's been seen there since. However, he was recently attacked by another dog, and he had injuries that needed medical attention. I knew he would need sedation, and explained that when I made the appointment. When I took him to drop him off today, I was asked to put a muzzle on him before leaving. I reluctantly agreed, only to find out that they don't have any muzzles that will fit him. I wasn't even certain what the muzzle was for, as this had never been necessary, even after the "incident." They told me that I could go buy one and bring him back. I explained that I wasn't buying a muzzle for a dog that didn't need one, and I asked if I needed to find a new vet. They said I did not, but still had no solution. The vet (not the same one from before) would not even allow me to bring my dog close enough for her to see the injury; I wasn't even allowed on her side of the room and had to maintain control of his leash at all times. She was terrified. I explained that this entire scenario was ridiculous, and that if all of this had changed, and this was now a necessity, they should have informed me over the phone when I made the appointment, and they could have informed me that they did not have the necessary equipment to treat my dog. The vet then claimed it wasn't her fault, as this was only the third dog over 200 lbs that she had ever seen. I explained to her that her lack of experience with these dogs did not excuse her lack of equipment. And if the lack of familiarity with the breed was a problem, then she could have looked at his records beforehand and recused herself. My entire world was turned upside down this morning, and I'm trying to find a good vet again that can treat my dog's injuries ASAP. But, I will NEVER go back to this place, and I would do my absolute best to steer you away as well.

Sad day to send our Kerchi across the bridge today, Vet Wellness was very compassionate, caring,…read moreand professional. They did a good job making a hard day a little easier. Great staff.

Completely unprofessional! We had been using this vet since we got our puppy (puppy wellness check…read moreand shots). Over the weekend he broke his leg and we had taken him to the emergency vet in Cool Springs with instructions to take him Monday morning to our vet to discuss surgery. They scheduled the surgery for Wednesday and told us it would be $5,500. We found another vet that could get him in on Tuesday and was only going to charge $1,500 and neuter him at the same time so we didn't have to put him under more than necessary. We called to let them know we had found a place to do it sooner (since our puppy was in pain) and for $4,000 less. They then told me it would be $750 to cancel (it was more than 24 hours notice). I told the receptionist that I would have paid $50 like normal doctor's offices charge, but that i would not be paying $750 since I didn't sign anything. She asked me to hold for the manager, left me on hold for over 5 minutes, so i hung up and thought she could call me back since she was apparently busy. Never heard anything else from them until I got a letter in the mail saying they would no longer see our dog as a patient. Not only were they unprofessional and never called back to discuss, they are trying to rip people off on over priced surgeries and cancellation fees. They knew they had zero chance of getting the cancelation fee since i had never signed anything and were probably embarrassed that they had tried ripping us off so bad. After reading other reviews of their surgery practices, all I can say is Thank God we didn't have his surgery there. Also, strongly recommend Chapel Hill Veterinary Clinic for kind, compassionate, affordable care from people who truly care about animals and not screwing pet owners out of money.

Our experience has been great. They sincerely care about your pet. We also board our dog there when…read morewe go on vacations. We have been completely satisfied with the level of care and attention to our dog.

We boarded our healthy cat and dog here for 2 weeks.When we picked them up, our dog had an eye…read moreinfection and our cat had an upper respiratory infection. We were told staff had not recognized that they were ill during their stay, so neither had received treatment before pickup. There is no telling how long they had been ill before I advocated for them. Our dog improved with antibiotics, but our cat's condition worsened and she was euthanized 2 weeks later. Given that both of our previously healthy pets became sick while boarding, we have serious concerns about the facility's hygiene and infection-control practices. We were deeply upset by this experience and no longer feel comfortable boarding our pets here. We were also disappointed with the lack of acknowledgement and empathy from the staff.

very good vet doesnt charge an arm and a leg. took good care of my cat Buster when he got mauled…read moresomewhere fixed him right up. also took great care of our dog when he ate a peice of chocolate They have been great over the years. highly recommend for all ur pets medical needs. Hard to get on the phone but. just leave a message

I completely trust Dr. Poynor with my pups. They work me in easily if my dog is sick.read more

My dog recently had a deeply distressing experience under the care of Dr. Bakker during what should…read morehave been a routine procedure. Shortly after sedation began, I received a call saying the procedure had been aborted because Molly had become tachycardic and that a "new to her" heart murmur had been discovered. I was told they were actively trying to stabilize her. As you can imagine, I was terrified. What made this situation even more upsetting was that her heart murmur was not new information. It is clearly documented in Dr. Bakker's own exam notes from 11/2025, where she both acknowledged the murmur and graded it a 2. Despite this, I was told that neither she nor Dr. Clay had been informed or heard it--contradicting her own records. During this emergency, I was also accused of refusing necessary bloodwork due to cost. This is simply untrue. I questioned the need to repeat an entire senior panel only six months after the last one, but I never refused care due to money. If the senior panel had been medically necessary, that should have been clearly explained. Instead, the clinic agreed to proceed with standard pre‑op labs, which later came back normal. I was further told that because she was marked DNR, and because I had "refused" the senior panel and "failed" to disclose the murmur, the outcome should be considered good. For clarity: I chose DNR only after asking whether CPR was as physically traumatic for dogs as it is for humans. I was told that it certainly can be, which influenced my decision. My girl is almost 9 years old and 10 pounds. I imagined broken ribs and how traumatic that might be for her. I later learned from a veterinary professional that this risk is extremely low for a dog of her size. I made the best decision I could with the information I was given. It was not that I wanted my dog to die, but I didn't want to hurt her trying to save her. She's not a puppy anymore. The overall handling of this situation was accusatory, and unprofessional. In a moment when my dog was in medical distress, the focus shifted to blaming me rather than providing clarity or compassion. I have had dogs my entire life and have never experienced care like this. Given the circumstances, I do not believe I should have been charged for the visit, although I paid the $200+ bill, and I strongly feel that an apology is warranted. Unfortunately, based on how this was handled, I do not expect one from Dr. Bakker. I hope this review encourages greater attention to communication, accuracy in medical records, and compassion toward pet owners who are already scared and vulnerable.

Doctors seem as they dont want to send you to a specialist for a second or maybe a third opinion…read more Our poor Nova passed away in our daughters lap Doberman Pinscher at 5 1/2 years old. She was kind of an rescue at 10 months old she was in the Velociraptor stage. When we got her she was leaking urine as if she had an incontinence issue. We had taken her to a vet in Brentwood, they did bloodwork and urinalysis. Bloodwork wasn't abnormal but found elevated pancreas levels. Hmm. Ok wanted to run some test i coukdnt afford at the time. Went to another vet in lewisburg and they also did bloodwork neither showing abnormaties and they put her on an incontinence med. Worked for a short time and she started leaking again. So we went to ALL PETS HEALTH spring hill. Third times a charm right?! WRONG!! DEAD WRONG. Saw Dr Clay. Once again we did bloodwork. Imidiate response "Nova is diabetic" we need to get her i. For a glucose curve (i didnt go to vet school so she must be right, right?) $300 later we need to start her on insulin cool we started on insulin. Every 2-6 weeks doing a glucose curve and upping insulin. Mind you insulin started out around $50 a bottle we were using 1 for a week n half. This went on for a year and a half. After changing diet, no treats nothing with sugar her glucose levels were the same and an insulin bottle was now $89 1 a week. On a friday in march of 26' our daughter took nova to a local park with her friend and her dog like usual. Nova comes home wore out. Sat breathing heavy as if she just ran 5 miles straight. I called all pets health and they couldnt get her in till mon morning. She had calmed a bit so ok. Take her in and saw another doctor so they did an exray and found a tiny spot on her lung radiologist responded right away that it was metastatic chancer. Ok, now what? She has a fever so she cant go to the oncologist till she has a rabies shot which now somehow they have no record of and she can't get it till the fever is gone. Also found some pneumonia so treated with an antibiotic and said to comeback on wednesday if the fever was down they would do a urinalysis and giver her her rabies's shot. Prepaid for the urinalysis on monday. My daughter took her back got her rabies shot and they never did the urinalysis. Mind you she still had labored breathing. They sent in the referral to the oncologist then that was scheduled for the next Wednesday. She stopped eating i called back Thursday night and picked up an appetite stimulant . Said to give in am so i waited till Friday morning. She started to eat but didn't teally want to. Didnt eat anything at all after but kept drinking. Sat morning i called them again paid $165 for gabepentin and another med to have her pass away 3 hours later. So heart broked. Called the previous vets to get all the bloodwork done on her the first 2 compared but allpets didn't. I CAME TO THE CONCLUSION SHE HAD PANCREATIC CANCER AND NOT DIABETES. A year and a half went by paying them lots of money for nothing. Please if you must go there and you dont like what they have diagnosed ask for a referral to VES Nashville. GET A SECOND OPINION SO YOUR DOG DOESNT DIE TOO!!

Dr Woody I simply the best! He is kind, compassionate and knowledgeable about our pets and their…read moreconditions. I highly recommend!

My dog is my absolute world, so I take her care very seriously. The employees here have been…read moreabsolutely wonderful from the first time I came in. I've been going to this vet for 2 years now. Not only are they very professional but approached me and my dog with such great care. I value good communication and they are consistently transparent about every treatment, option and care plan for my dog including any potential risks that could possibly come up. I have always felt supported in making sure my dog is getting the correct care she needs. If you're looking for a vet, I highly recommend this place. You can tell that this more than just a job for the doctors and staff who work here. They do their jobs with passion and truly care for you and your animals.

Every single person in the clinic treated us and our dog with the utmost respect and kindness. We…read moreare new to the area and they were able to get us in within one day. Dr. Frauchy spent almost an hour with us laying out all options we had (our dog is sick) and we did not feel pressured at all. You can see her love for animals. Linda, she is amazing. She followed through on calling me back and scheduling us so quickly. I would recommend this clinic hands down!

We've been bringing our pets here for 27 years because we are always treated so well by the…read moredoctors and staff. Our dog literally loves the Dr, and she says she feels the same. She gives us honest opinions about his health and when he will need special treatments, such as teeth cleaning... Parking out front is never a problem, checking in and out is also an easy process, and there's a separate space for cats in the waiting room . Lots of positive reasons to trust this vet practice. They've been so good to us!