Formerly a UPS store. They will accept packages with a prepaid label, but not with a QR code.read more

They don't ship certain things like returns which is odd because I wanted to ship phones back l to…read moregoogle had prepaid ups labels he said no go to a ups store.

Efficient, friendly and smart. Rose and her staff have always gone the extra mile for us, and it…read moremakes a huge difference. Also open on Saturdays, so you never wait till Monday for your mail. All-around great service.

*update* my packages were sent out wrong! Ugh…read more I had the worst experience at this location and I will never return. I went here 2 days ago with my fiance to drop off my Vinted go order and the lady working was beyond rude. (Unfortunately didn't get a name but she was a Hispanic mid aged lady) First, she had a problem scanning my item; told me maybe they didn't pay, I should reprint labels because I probably didn't print them right etc. (weird cause I never had any issues before when I came here and got helped by someone else but I went with it cause what do I know) she re printed my labels rudely, was lazy and handed me to put them on the packages "properly" since she said I did it wrong. She then Scanned, said it wasn't working again and she had no idea to help me. So then I googled what to do while she walked in the back room to attend to her kids who were playing and doing homework while she worked upfront. I was so confused and frustrated that Online said to try another location so, I left. Went to another location 10min away- they were closed. Checked my email and all my packages said they were scanned into the system and ready to ship YET I had my packages with me. I immediately called the lady back to tell her she scanned them in and she said "oh yeah someone else had a problem after u so just come bring them back they should be fine",, "it's a system problem and I shut down the systems to reset it." I came back less than 10 min after I called at 5:43pm and they close at 6pm. The door was locked!!! All lights off!! I called 5 times and she forwarded my call each time. I stood outside banging on the door for over 6mins . We could hear and see her kids running around in the back in the dark. She finally arrived at the door after banging on the glass door and calling over and over and said "oh sorry the door automatically closes after a certain time" took my packages, smiled, and walked away back inside; yet the open sign was off, all lights off, door locked etc more than 15min early til closing time after she knew I was coming back to drop off packages. She doesn't seem like she likes what she does. Working in customer service is not for her. She made my experience horrible. horrible customer service and wasted my time. I will not return to this location. I will instead go down the street to San Marino. I could of got in trouble with Vinted and could of been out of money if my packages didn't get delivered properly, this wasn't cool and she had no idea to help. Training staff to help customers efficiently is very important and also to be welcoming and kind!!

Stopped by here yesterday afternoon to drop off a FedEx (Target) return package, the guy who help…read moreme was friendly and fast. I'll be coming back here for future deliveries / returns. Parking available in front, but was busy when I went, so I parked on a side street and walked.

First of all, their 626 number is not working. There is no way to leave them a message. Second, I…read morewent by today and they had a note on the door "be back soon"...went by 30 minutes later...still no one there and no answer or availability to leave a message on their phone (this was around 3 or 330 pm today.) I called their phone number but "their voice mail" wasn't working. there was a note that they had no packages going out for Amazon today to what? they just locked up? -- soooo any customers picking up Amazon packages were simply "Sorry out of luck." Additionally I had one other thing sent here a few months ago from Amazon and they couldn't locate it back then. Terrible. Took them 30 minutes to find my package in the back. I will not have Amazon deliver on this location. again. It has not worked for me.

Are you tired of the wait to drop off your package, return something like an Amazon package, or…read moreeven ship something to your loved ones while dealing with bad vibes, slow service, cold shoulders, or being skipped in line feeling left unseen and unheard? Well, I've been to several ups stores and before I found this little giant gem right next to East Los Angeles community college, dropping off packages just didn't feel the same anymore in the best way possible! But better yet I will simply say, what use to feel like an errand turned into a friendly business visit or should I say turned back on how it was suppose to be. And I'm talking about great customer service cause that will be the first thing you will notice right as you enter. Don't believe me? Go see for yourself! customer service is still alive! Even though my home is 3 ups stores away it's worth the trip and for such a small location they still manage they have 3 registers/computers/scanners with staffs ready to get you in and out without the rush like your personal time matters! They keep it very professional and most of all very helpful wether it's helping you unload or answering questions the staffs never seem to be bothered and that's a plus for me. Well, anyways that's my experience so I thank you management and staff! Keep up the great work!

Just started coming here for my shipping. The store and…read morePhong are amazing. Great customer service. There are other UPS Stores that are closer to me, but this one has won my business. A pleasure to go to and the easiest parking.

One key note: If you need counter service, they are not fully open all day. As of Dec 2024, they…read moretake a lunch break in between from 2-3pm, so avoid that time if you need mailing service help. That being said, very nice place to get your shipping needs covered! The woman working the front was very nice and prompt in helping with my package. No line either which is nice. If you live in the area, recommend!

It's ok for the Amazon and UPS service it's just a mailbox place it's quick in and outread more

Is it possible to give 10 out of five stars? I wish! I'm not sure why this place has low ratings,…read moreas I'm looking at the reviews, it's barely 3 out of five stars. But on my visit here at 4 PM, I was able to find an easy street parking at the front and it was BUSY!!! But despite having four people in front of me, I got to the counter well under five minutes. Almost everyone at the location were chill or smiling; great vibes! The person who helped me was David, and other people before me that got help by him just absolutely loved him and seemed really thankful and I totally understood why. This guy is the MVP of customer empathy and super practical and rational, he literally will restore your faith in operations and humanity. I will refuse to go to any other UPS store or even mail service from here on out.

The folks here are super helpful. I called in prior and the phone was answered quickly and with a…read morepositive vibe. My situation? I had scheduled for an Amazon return set for another location but could I return elsewhere? "Yes, come in and we can help" Long story short, I came in and they helped me out. The clerk was super helpful and polite. Parking was available on the street, curb side. Quick and easy.

Quick and Easy Notary Services on demand! Made a same day appointment and we were in and out in the…read moreblink of an eye. Owner is personable, professional and friendly. What a convenient business right in the middle of the neighborhood! Easy to access, parking in the rear and they rent mailboxes and offer a plethora of services. Glad we discovered this hidden gem of a service. Say hi to Alan, he's a friendly guy!

This place is the best! I've had a Mailbox here since 2020 and the owners, Allen and Armand, are…read moreso nice and welcoming. They genuinely care about their customers and are always there to help. If you get a package, they text you immediately. Any questions, they got you covered. Also, you can drop off packages for FedEx, UPS, USPS and DHL there. They also offer notary services. Access to the mailboxes are 24/7. There's some parking in the back, but it's also pretty easy to park on that section of Lake, so jumping out quickly to grab your mail is never a problem. Their yearly rates are also very reasonable. It's a great business, owned by great people.

Great customer service. They are quick with their system scanning and packing items. I would…read morerecommend this place. The parking is convenient !

I tried this new place. The staff is friendly and helpful. The service is good and fast. They serve…read moreboth UPS and Fedex.