I gave these guys the benefit out the doubt. After going there for decades and finally having…read moreenough, I went elsewhere a few years ago. I decided to try them again and now I am reminded as to why I left before. The previous owner Bob was great but now the new owner not so much. All the years I went there, Miguel was the only helpful one. I am not sure if he is still there. I did not ask but he was not in as the time. The other staff was not helpful, not knowledgeable and honestly rude. It's like you are doing them a disservice by being there. I don't understand but go elsewhere. Most people end up going to the napa in Putnam CT or Oreillys down the street. Most of the other naps are owned by the same guy around here and aren't any better.

Like most people have said the staff isn't really that helpful. Took 15 minutes for them to find…read morethe part I was looking for and then they claimed they had no more- frustrating! When I was walking out low and behold what I was looking for was RIGHT there. I was like ok so what's this then. Oh hmmm- must've been so and so's doings. Sure it was! Pass the buck! Anyway I ended up getting what I needed no thanks to the staff here!

I went to check out their prices for tire sprays and cleaners...their prices are not the lowest…read morearound, but they do have a large selection, so among the choices, there are some that are a good value as compared to the others. The store was typical to most Advance Auto Parts stores around, where you are free to roam around and spend as much time as you want browsing and shopping before anyone comes to greet you. I like that, since I like to take my time doing my research and my shopping. Some people might feel that is not very customer focused, but I believe that is the corporate way of this company to handle the customer experience.

The services that said that were checked off as "done" were not done. I went in for a diagnostic of…read moremy check engine light, a service steering system message & my oil change. I was told it was my evap system and two parts that needed to be done. The price was a little higher than other competitors, however after thinking it throughly I decided to give them a chance since my car was already there and my oil change was already being done. WORST MISTAKE. I dropped my vehicle off at approximately 945 am and picked it up at 6pm. I was highly disappointed with my results. I was not greeted very friendly off the start. Once I got to my vehicle my oil life was not reset after being changed, if they even changed it because now I'm doubting that! My check engine light IS STILL ON!! I was not communicated well with about it! I Was told after the services were done that it was something else??? I had to wait with an employee to try and trouble shoot to reset the oil life on the dash at 6pm after leaving my vehicle at 10 am!!! I had to direct HIM on how to do it after he tried to google it. I was afraid to even pop my hood and check my fluid levels at the moment because I was so upset with the other things that were signed off as done and were indeed NOT done. I called to talk to the service manager around 10 am the next day and again around 4pm and no one ever got back to me. I really tried to give them a second chance to try and make it right and no one has called. Very unfortunate. The worst part was after a long day working in the operating room the last thing I wanted to do was pop my hood to see if the services were done and they were not!!! I was VERY disappointed and I feel very taken advantage of! I paid almost 1,000$ and none of my fluids were topped off but checked off as they were and my tire pressure is supposed to be 36 each tire and they are all about to explode after Sean the technician working on my vehicle checked off all he "did"!!! I am beyond livid!!!! I really am an understanding and kind person so the fact no one tried to make it right is outrageous. I'll attach the photos. I feel taken advantage of because I am a woman and I went in alone! How embarrassing! How am I supposed to believe they even did anything to my car!? I have pictures of all the proof! sooooo sad!!!

They're so kind and sweet to me. I needed a battery for my vehicle and it was no long wait. Best…read morecar parts to go to I go there every time!

The absolute best parts supplier in the state. The folks at the counters are always on top of thier…read moregame, very knowledgeable, & courteous, & drivers are always on the move, getting you the parts in a timely manner. All great people.

If you are in the auto service industry Action Auto Parts has got you covered. Fast delivery of…read morequality parts and a knowledgeable staff. Saving pennies will cost you thousands if you choose to deal with those national parts chains. Great support in all ways! If you want to keep your service techs moving, Jump into Action!

I came to this location at 795 NM Street on Tuesday November 2nd at 5:57pm. Upon arriving, I knew…read morethat I needed a light bulb and opened my hood to remove the blown bulb so I can head inside to ask for a replacement. Before I could enter the store, the salesmen locked the door on me and said sorry it's 6pm. I pointed to the clock on my phone to show him I had a few minutes left to make my purchase and pleaded with him to make an exception because it was dark and needed the bulb to drive home. If this is exceptional service, it definitely fell short. I don't normally write complaints or bad experiences but this is just unacceptable and they lost a sale. Attached to this review is a photo that is time stamped of the salesman ignoring me after pleading for his help.

Came in here with a few ideas in mind about seat covers for my car - between kids and dogs and…read moreeveryday life my car was getting messy. Anyway - started with the covers and obv had to add on some over accessories for myself - steering wheel cover and other fun stuff.. the Guys working were so helpful and nice - found me covers that fit PERFECTLY and didn't cost a fortune- thanks !!

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

Everyone is attentive to what you need. They are reasonable…read morein price. I'd go there when needed.

Grandpa died. Grandma died. My dog died. The Corolla? Still going. It doesn't burn oil--it absorbs…read moresouls. Every time I change the oil, I hear faint whispering. Mileage unknown. Odometer stopped working at 666,666.

Had a car starter installed. This business is by far one of the most reliable and honest. They do…read morethe job pretty quickly too. The first place I called wanted to keep my suv for 3 days. KD had it done in about 3 hours. Very friendly and kind as well!!!

I can't say enough good about KD Designs. Had a stereo purchased and installed. It was a Christmas…read moregift for my wife. Kyle took care of me . He went over my options and did not try to oversell, gave me cheaper options as well. I showed up 3 days before Christmas for this and he made it happen next day!!! Very friendly, caring, just amazing over all. Would 100000% recommend. We love the outcome as well.

Noticed my headlight was out. Rather than wait to schedule it for my mechanic, I decided to buy the…read morebulb and YouTube how to change it myself. I called this AutoZone location to see if they had the bulb for my specific vehicle, and Anthony told me that they did. Anthony also told me that he would happily install the bulb for my headlight, as a complementary service. I walked into the store, walked up to the front desk, and was greeted by Anthony, who immediately got the bulb, rang me out, and installed it in my vehicle. This whole process took less than 10 minutes. The bulb was $19, and I'll be honest I have no idea if that is a good deal or a rip off. I am so pleased with their customer service!

I simply went in to buy a bulb for my headlight that went out. I walk in and the two associates…read moreignore me, the manager, Michelle is super rude and looking at me like I'm stupid like I don't know what I'm talking about. The other associate is on her phone while I'm talking to her. My generation is screwed because these people cannot do their jobs to save their life. Super unprofessional