If you are a liberal leaning parent, please scroll past my review. This review is for conservative…read moreleaning parents. I brought my child to this practice a year or so ago because of their surgical availability. The experience I had with my child getting some fillings done was excellent. The follow up in the Bridgeport office? Again, excellent. This review is strictly for the Shelton office. That office cares more about legal liability and billing than they do about your child. I have serious reservations about unnecessary dental procedures for my child. With all of the information coming out about fluoride, as a concerned mother, I have opted out of fluoride for my child...no biggie but if you are the same, be warned - their only concern is that they are the "experts" and you are moron who drools on yourself. They were condescending when I brought up my concern and made me sign a waiver to remove their legal liability. OK. Strike One. At our most recent visit, the hygienist explained that it is standard to X-ray your child (even if there is no concern) at the age my child is. I explained I am not ok with exposing my child to radiation unless it is absolutely necessary. This time I was again given a waiver and condescension. Strike two. There will be no strike three. I will not be bringing my precious child back to a place that places billing for unnecessary X-rays and avoiding legal liability above the well being of my child and I do not think any other parent should either. If there is an issue with any child because of the fluoride THEY RECOMMEND I hope they get sued into oblivion. After COVID these "experts" can go pound sand. A piece of paper does NOT make you smarter or better read than the rest of us. Treat parents with the respect the deserve or go into another business. These people make me sick.

Great dentist have been going here since my son was super small we had originally gone to another…read moredentist covered by my insurance but had no patience for my son, commerce park staff and dentist have amazing patience and are super helpful and welcoming. We appreciate the careful attention they give my son each time

I have the most amazing wonderful dental practice ever. I love this place. Dr. Sofferman is an…read moreexpert at what he does. He is also the kindest, most genuine, makes you feel wonderful dentist ever. He makes your smile look happy and bright. He is always there whenever you need him. Sarah cleans my teeth. She is always so positive and tells me what a great job I'm doing brushing and flossing. She has a great personality and makes you want to come back again and again. The staff is warm and friendly all the time. Most of us don't ever enjoy going to the dentist. But that is not the case at Smile Dental in Shelton.

Dr. Sofferman gave me my quality of life back! After years of struggling with a poorly made partial…read moreand hiding my face from the world, he has given me back the ability to eat and smile normally. I will be eternally thankful to him and his staff for providing me with the opportunity to live again!

I had a tremendous experience with Doctor Baum and his team. I've had extensive dental work in the…read morepast and decided to get Invisalign at 30 years old to once and for all get the smile I've wanted. From the moment I consulted with Dr. Baum, I knew I'd be in good hands. They are incredibly professional and made sure to meet my timeline goal of getting the Invisalign completed before my wedding date later this summer. Monica, Paulina, Syl, and the entire team were all committed to ensuring I reached this goal. As far as Invisalign goes, I can't imagine a better experience than with Dr. Baum's team. I honestly will miss some of the positive energy and kindness everyone here has! -Kevin M

The wait time has never been more than ten minutes which I so appreciate! Scheduling is seamless,…read moretoo.

Filling fell out the very next day. This tooth was filled 3 tries. The filling never stayed on my…read moretooth. I never in my life had that happen. My dentist retired and this is the place he suggested. Too expensive and not worth traveling back and forth 3 times for a filling and now the dentist said he can't do it again. How's that for dental service?​

I unfortunately have to edit my first review. I originally posted about how trustworthy and kind…read morethis dentist was and that does still stand for my first few visits. Fast forward 8 months, I went back in for another cleaning. The hygienist did great and was personable. Still needing quite a bit of work, I requested to speak with the dentist. Unlike the first time, she almost seemed bothered and rushed through my questions, giving me no real treatment plan other than saying I need an extraction. Upon checking out, I was informed that I had a "large credit from 8 months ago" but they wouldn't give me an exact dollar amount. Needing to get back to work, I let it go and scheduled my appointment for an extraction. Upon receiving the estimated financials for the extraction, I found that they added $300 x-rays for an implant that I never asked for as well as a $156 "evaluation" fee even though they told me the tooth would be evaluated at my cleaning. I called the office to inquire and they said it must have been a mix-up regarding the implant x-rays and the oral surgeon indeed did charge $156 just for looking at the tooth prior to the $750 extraction. I proceeded to ask why my past credit was withheld from me for 8 months as it would have been useful to pay off a credit card I put the treatment on and was incurring interest. They had no answer other than "I don't know." With all of the odd billing problems, I cancelled my appointment for now. Edit: After contact with the office manager, she was kind and did her best to resolve the issue. She thoroughly explained the situation, apologized for the error and promptly issued me a check for the credit including interest. While I believe its important to highlight the problems, I think it is equally as important to highlight the initiative they took to fix them. I do sincerely thank them for doing their best to resolve the issue in a fair manner. At the end of the day, we are all human and make mistakes. I do believe the location has the potential to be great.

We were having an overall good experience with CT Braces but a tough time with Invisalign. When I…read morecalled CT Braces to express frustration and concern, the staff there really made an effort to figure out what was bothering us and to present solutions. They didn't get irritated or treat us like we were complainers. Rather, they met us with understanding. We haven't found a solution yet, but I'm confident we'll get there, and I can't say enough about Michelle, the counselor who helped us get both options and answers.

I can't say enough good things about CT Braces, both the New Haven and Bridgeport offices. My two…read moresons are both on the autistic spectrum, and prior to finding CT Braces, I didn't think they could handle braces. We went to the "best" orthodontist in our well-to-do town, and it was a disaster -- not only could we not get impressions due to the use of pink goop old-fashioned molds, but I felt so judged. It couldn't be more different at CT Braces. They use the best technology -- digital impressions! But the people are truly the best. Loving, kind, accepting, and when my kid has a melt-down because of his discomfort and fear, they rally to make him (and me!) feel comfortable and accepted. Truly the best people, the best service. Cannot recommend them enough, especially for kids with differences.