I have contacted "customer service " a week following my HUNTER DOUGLAS Install(last year) with no…read moreresponse. Taking note of the busy time of the year in addition to the company's move, I submitted another email customer service note. *Following the holidays, I had planned to inquire about my installation and expertise concerns. They saw me coming, and the saleman switch took it's turn. (Life issues took over, so here I am completing this year old draft REVIEW.) Hunter Douglas PRODUCTS are great products. BUYER BEWARE of your installers, especially the ones with whose name changes every so many years. Best wishes the holidays are coming. You want your homes and spaces lovely, well guess who wants as much of your $$$ as they can squeeze out of you.

Just a comment that I called this company to help me with a fallen shade that I mistakenly thought…read morewas a Hunter-Douglas shade. Mark, who took my call, quickly determined I had a different brand of shade and referred me to another local company that could better assist me; providing me with a point of contact and phone number. Cheerful, helpful service! Much appreciated.

I called and got in within an hour. Nancy's team was able to help with an emergency repair of a…read morecushion and completed the project with no issues. I'll be back!

if i could give this business a 0 i would have, ....here is the story....i have been trying for…read moreover 10 months to get nancy to upholster 7 chairs, i have sent texts, made phone calls, then the texts go unanswered for weeks and weeks. she may be good at what she does but horrible answering phone calls, returning calls, answering texts and returning texts, this lady is a questionable business person or has memory problems one or the other, because this is a big order and i just cannot get responses from her for over 10 months!!....very very frustrating. maybe she has so much business she does not care, but the person answering the phone named katy is great, nice, friendly, maybe she is running interference for nancy....katy always says nancy will get back with me asap.......crickets now for months. when i do get a text response it is always 'i am waiting for material to come in, when i have not even picked out a material yet !!.....whattttt ??........tired of waiting for months and months !!.....really...........sad way to run a business....very sad. hope nancy reads this and fixes her procrastinating habits....my wife and i going elswhere and i would suggest if you read this you do the same.

JOE retired and this is NOT Joe's though it still uses the name. I stopped in and showed him a…read morephoto of a chair I needed re-upholstered. He told me he could do it. I called and asked when I could bring it in and he said any day 7-4. I brought it in and he claimed he never saw the photo and wouldn't honor the price he gave me. He was horrible and I would never recommend him. It is NOT Joe. Joe retired.

I took a photo in of my antique 1930's couch to be reupholstered....the man Joe? was very rude and…read moresaid he couldn't do it.....no reason....broken English.....I would have gone with any advice or upholstery recommendations....but the answer was NO.....so I will go to someone else.....they have very good reviews, so I was surprised!

Kristin at Guys Upholstery was a pleasure to work with!! She educated me on the different type of…read morefabrics that were available to my furniture and guided me in successfully accomplishing my modern coastal look for my living room furniture. My chairs and ottomon (they also put new legs on my ottomon) look stunning. Very pleased with their work!!!

Jules & Guys Upholstery has been an absolute pleasure to work with. The customer service,…read moreknowledge, and attention given to each client is outstanding. By far the best upholstery shop in Virginia Beach. Can't say enough good things about their team, especially Jules who exceeded our expectations in every department. Thank you for everything!

Danny is a craftsman extraordinaire!!!…read more We had a sofa that sunk down in the seat cushions plus the back cushions. We took all six cushions to Danny to see if he could beef them up a little. He did an AMAZING job at a reasonable price. The sofa feels like it was custom made just for our little short legged body types! He is also a fun guy to chat with. He comes from a family that madd their living in the upholstery business and it shows! He knows his craft. Need upholstery work for your furniture or vehicle??? Danny's Upholstery is your place!

My 2016 Toyota Tundra came with fabric seats, so I came to Danny's to get a quote... Well let me…read moretell you when you've been doing upholstery for 30+ years and do it for the city of Virginia Beach that means you know what you're taking about. Danny took his time and explained me the best options, guided me through all of them and helped me find the one suited for my needs. If you're looking for a rushed service with poor quality then don't come here, Danny takes pride in the fact that takes his time to get you the best results and his attention to detail is what made his business successful. Highly recommended !

This was my first time at the Fabric Hut and I was very surprised and impressed by the extensive…read moreselection of fabrics they have here. The prices were very reasonable as well, even for the real silk Dupioni fabrics. The staff were friendly and helpful. I'm picking designing back up and am so happy to have found a great local fabric shop! I'm looking forward to returning again.

I went in to get a color match of some felt fabric, and someone greeted us upon entrance and then…read morepointed us to the exact direction of what I needed. It was a successful trip and I was in & out in no time. If you have any project that requires fabric, I highly recommend coming here! The staff is all lovely and helpful and they have a lot of fabrics "and stuff." :)

I received Al White's name from a friend who had used him. He came highly recommended, and I was…read morenot disappointed! Al is friendly, professional, and did an absolutely beautiful job refinishing our kitchen table and upholstering an ottoman. His over 50 years of experience shows. I would highly recommend Al and his team and plan on using him again!

Put new foam in 98 Corvette seats , did great job no more foam cutting into seat wire bottom . Good…read moreturn around time .

Great service! Doug replaced the overhead fabric in my 2012 Honda Accord. He promptly gave me a…read morequote and had it looking like new in the matter of a few days! He did a great job and for a good price. I would recommend his service to anyone that needs his service.

Does decent work. I had them do a full cockpit cover and dash cover for my 33 foot performance…read moreboat. Needed some rework on the rear upholstery to meet my quality standards. The biggest problem however is that I paid them $650 for two colors of bimini boots and they were about 3 sizes too large. Linda did not make good on this and eventually ignored my request that this be corrected even though I offered to pay more. I had to spend another $450 with a quality service to get the problem rectified.

In no way would I reccomend this business. Linda, I think the owner, is not professional…read more Communication is poor at best. We finally gave up and had our canvas work done somewhere else.In no way would I reccomend this business. I am guessing their one review came from a friend or family member. Do not reccomend!