Molly has been one of my favorite sales associates! She is always upbeat, anttentive,…read moreknowledgable...and offers great styling solutions & decor suggestions. She makes shopping at OI a wonderful experience.

We were looking for help in making final touches to our living room, with cathedral ceilings and…read moreseveral focal points we were at a loss. Then we found Elena Espy what a total delight ! Elena worked with us and was so patience and kind. She helped us create the perfect room that I am so proud to show off . Elena has an eye for details most of us can't see. She knows just what to do to make your room come to life . I am so thankful for her and I cant wait to use her again in my upcoming projects.

Scheduled an estimate for our kitchen remodel after the North Atlanta Home Show. Kevin came out and…read morespent over an hour with me going over the concept and potential design ideas. Unfortunately, that's where the value stopped. I was promised a quote within a week and a half, nothing. After about two weeks I sent a follow up, to which I received a reply of 'still waiting on prices'. Nothing for another week. Was sent some pictures of potential counter top material, I replied with my opinion and then was completely ghosted. Hard to believe in this economy pass up/ignore people with money to spend. If you don't want my business don't waste my time.

From the owner: Porche Home is considered Atlanta’s Dream Team! Kevin Porche, an award winning custom home…read morebuilder/contractor, and Cynthia Porche, an award winning interior designer, together bring their customers a true complete one stop shop. PH is able to bring any project together with one team from start (architectural planning, all selections, building materials, contractors, furnishings, lighting, tile, appliances, finishes, window coverings) to seamless complete installation. Every project is different so we offer New Construction, all Renovations (including Kitchens, baths, basements, exterior spaces, and Interior Design/Decor for your home. We have direct accounts to save our clients money on every project. Our reputation is based on Integrity and repeat clientele.

Anthony and I made a deal to trade services, after $15,000 of work rendered for his home, he hasnt…read morefollowed through. Its been a year later, after many phone calls, emails and face to face conversations he has continued to be deceiptful. We agreed that all should be addressed by the 1st of October and as of today, the last day of September he has not tried to contact us in anyway. Please do not do business with this man because he does not know how to follow through with commitments.

Be warned, they are sending your donations to an Ecommerce site so they don't help locals in your…read morecommunity now. This place used to be good but they no longer sell the good stuff in their stores. The good stuff: - Hard back fiction novels for adults. The hardback fictions that remain are usually children's books which aren't popular that they've labeled as adult books so they can price them $1 high. ($2.92) - I've seen large non-fiction books (coffee table books) priced as high as $6 - music instruments, they don't even sell the starter instruments your toddlers and preschoolers might use - books of sheet music - any vintage item that is in good repair - art supplies (I mean I found some broken crayons) - any designer clothing or bags (even the cheaper things like Gloria Vanderbilt jeans we can get at Costco for $20) - all leather jackets - all trench coats - vintage jewelry - enamel pins or little buttons - toys are mostly gone except some stuffies, especially any which might appeal to Gen X or older millennials as a nostalgia item They send all of this "good stuff" which they get for free and send it to a e-commerce sites where virtually everything starts priced at $9-50. Then they charge $2-7 for handling plus $5-15 for shipping for almost every item. This means for any new item, almost anything will cost you less to order from Amazon. They also tend to overprice things that are new and look ornate. For example, they are currently trying to sell a fountain pen that costs you $23 from Amazon for $59.99. I've emailed them several times since first seeing the item listed to inform them that it looks ornate but it is actually from a cheap pen company. Goodwill packaging which I assume is supposed to be covered by "handling" fee is BAD. I ordered a few things to test them out: - One arrived at my place okay. But it took over a week to leave their facility. When I emailed asking about the delay, they said that the items are only guaranteed to leave after 5 business days and Saturday and Sunday are not business days even though they are open on Saturday but closed on Friday. I ordered the item on Saturday, which meant it took they kept the item for 10 days to ship. - One lot of pens, for which I paid $25 in shipping and handling... they literally scraped into a plastic grocery bag then put the bag into the bottom of the box. The bag contained a delicate, early 1900s: mother of pearl dip pen with a gold nib which had a box that they declined to use, a glass fountain pen (also not in its box) and a bunch of nibs... plus 3 bonus razor blades all shipped 2000 miles to me with all the padding ABOVE the items. - Another they described as an inkwell (I am an artist)... it wasn't. It was 12 inches tall and a wine bottle. They provided no photos to give reference to size. - Another was a t-shirt press and it came wrapped in two boxes with no padding. The two boxes were held together by a piece of tape that may have been 2 inches long. If an item doesn't sell through their website on the first few rounds.... Like all those starter music instruments you might have bought for your kid for $5-10 and used artist loft kits that they were trying to start at $25 (when you shipping and handling fee ). They auction them off in giant boxes for hundreds to thousands of dollars. If you can avoid it don't shop at their stores, take the time to find another thrift store. But above all don't donate your items. They are taking the goods you are donating to help others in your community and selling them to people who have money to get into bidding wars. Meanwhile they are paying their CEO's up to $750,000 a year while paying their disabled employees as little as $0.75 and hour. No I didn't leave out a number. Seventy-five cents an hour. I recommend SVDP, Value Village, Humane Society Thrift Stores, Scraplants, and Habitat Humanity Re-Store. All of these are great places to donate and great places to shop. References regarding pay and Goodwill, I've seen no evidence that they've improved their ethics: https://www.nbcnews.com/news/world/disabled-workers-paid-just-pennies-hour-its-legal-flna6C10406957

When people GIVE donations to an organization to profit from their employees shouldn't be rude to…read morethe givers ... will not give to them again ... they should say thank you for taking the time to gather your things so we can sell them , we'll take them any way we can get them , instead they're rude

Difficult to find & apparently NOT open on Sunday despite Yelp & Google saying otherwise. No sign…read moreon the door with actual hours. GPS leads to Chevron, but the store is right next door (I drove in circles thinking I was missing it).

From the owner: Thrift It Atlanta is a 501 C3 nonprofit. We help with domestic violence and homelessness. Your…read moredonations and purchases help make our greater Atlanta area a better community. The founder of Thrift It Atlanta was a domestic violence victim for 17 years. This affected her in a tremendous way. Women and domestic violence are often stuck or end up, homeless to get out. She opened Thrift It Atlanta to help others like herself.

I've been doing flooring projects with Bridgeport for 25 years. This project was another win. Great…read morejob on replacing hardwood floors. Carol came out with samples, explained the options, and showed us samples at the showroom making it easy for us to decide. Installation crew is best ever. Hardworking, polite, great installation and clean up. Love the new floors.

Well what can I say, this was probably one of the best experiences I've ever had with a company! I…read moremean from the very beginning I could tell that they were just honest people trying to give me the best price! It's crazy I got different quotes that were three to six times higher than what Tabitha and Matt and their team were offering me. It's like they want to give you a great deal and make you feel good that pasta you would spread word of them but they don't require. But here we are, I have to spread word of them because they were absolutely amazing especially because this project was for my mom's house and I really wanted to make it look good. Tabitha was so responsive, and the team that came and did the install were so professional, they were so clean, just all around an amazing company. So if you're reading this don't hesitate they are your go-to guys unless you're trying to pay four to six times higher LOL:-)

We purchased rugs from this company that shipped with a horrible odor! Upon installation the odor…read morespread throughout our entire boat. We spent excessive time and money trying to eliminate this horrible smell. Upon contacting the company our request was a refund of our $700 Or new carpets. Neither was offered just the run around from customer service. Very disappointed in their handling if this issue I would not recommend them to anyone.

I purchased mats for my 245 Bayliner several years ago, the rear mat fit great the front mat was…read morenot even close to fitting. I had a local carpet store do the best they could with it, but it still looks terrible. I would not recommend this company Neal b

My contact went on a long vacation which I don't have a problem with but her backup would not…read morereturn my call or my contractor's calls. The tile was delivered broken after taking a month to get here so they had to order more. The grout I'm not sure was ever ordered but was not there with the tile and it was ordered at the same time.

***SAVE YOUR MONEY AND GO SOMEWHERE THAT APPRECIATES YOUR BUSINESS***…read more Don't be captivated by the tile selection in this store. Yes, they do have beautiful options, but once they get your money you will be forgotten about and receive ZERO customer service. I was working on a kitchen remodel and the designers helped me to find some accent tile as well as trim pieces to match the statement tile I purchased from Floor & Décor. THAT'S WHEN MY GOOD EXPERIENCE ENDS! My tile did not arrive in the window of time I was given. I wasn't even notified. I called in to check the delivery status and low and behold, my tile had been received, but no one had cared enough to notify me. While picking up my tile I discover the wrong trim pieces were received. (If you're thinking this is no big deal, please read more reviews and you will see that this is a common error TinT has been making for years, yet they have done nothing to prevent it from happening. Also found out the same thing happened to my neighbor.) After days of calling and emailing the Store Manager, I finally received an email back from her stating my tile is estimated to be received in 9 days. You would think that I was in good hands now that I am dealing with the Store Manager, but you would be wrong. 9 days came and went and still no word from TinT. After waiting an additional 5 days I asked for an update and AGAIN my tile was sitting there, but NO ONE cared enough to notify me. I brought my dissatisfaction with their service to my designers attention and her response was "If we had sku numbers and tracking then that would be great, but we don't". Really?!? They caused me to delay my tile installer 3 times due to their continued carelessness and this is their response? To say I am disappointed would be an understatement. This is a high end store where customers are paying premium prices, so to receive this low level of customer service blows my mind. I spent ¼ of the price at Floor & Décor and received 1000% better service. PLEASE take your hard earned money to a store that values their customers!!!

I see reviews of how awful he is to his customers. Let me assure you he treats his employees no…read morebetter. He cusses, screams, name calls, and is all around abusive to his staff. My son in law worked for him and told me about it but I thought he was over exaggerating. So he recorded 3 seperate melt downs from the owner, Jason. That is on top of the fact he has them sign a piece of paper and keeps, not holds, keeps without ever paying them their last check. We are taking it to court, but I'm mind blown legal action hasn't been taken before hand (to my knowledge anyway) ****BE ADVISED HE OWNS GAMEDAY GARAGE DOORS AS WELL***

This company has terrible customer service and their treatment to their customers is unacceptable…read more I would not of given them one star but unfortunately I had no choice. There are other companies, my advice to you is do not choose this one!!! $746.00 for one broken Skelton at mailbox, had it one year and they will not warranty since they bought the company from Evans Property Creations, that is what I call Great customer service! 4 spiders, and one's face is torn, again they will not warranty. That is all you get.....4 decorations and a company that does not have the ability to show compassion, have values or any loyalty. I have warned you....