Updating my review as Dr. Mayburry retired and Dr. Vinh Vu has taken over. Initially I was a bit frustrated as MyEyeDr. didn't communicate this. I feel a change in the store's only doctor should do this. I put this on corporate more than the store. The check in was easy as I had updated my vision insurance before my wife and my appointments. I learned that longtime employee Sharon had worked with Dr. Mayburry for 18 years and continues to run the office. She is very friendly and helps check you in, take pictures of the eyes and prep for the rest of the appointment. Kudos Sharon. Dr. Vu is outgoing and really wants patients to feel comfortable. He also went over the eye scans that were done (optional charge of $44 but so much easier than dilating eyes). After the appointment they have you sit with another employee who helps with frames and lenses (contact lenses are prescribed by Dr. Vu) I'm not a fan of their selection but MyEyeDr. does carry many brands including sunglasses. Dave the technician was nice to clean and tighten my current glasses so they fit well. I like that the office offers Saturday appointments. They have a lot of parking shared by other shops just to the right of store. MyEyeDr. takes a variety of insurance and appointment cost is based on co-pay and if you buy other items like glasses. I'm excited to continue my care with MyEyeDr. Cornerstar. read more

A friend and I just visited for our annual exams Dr. Vu is a fantastic addition and the staff are always super friendly especially the opticians Luke and Will. Luke was incredibly helpful with finding frames and walking us through our VSP plans. read more

AVOID! Used to be a great place (when it was Eclipse Vision) and I do like Dr Maybury; however the opticians and the manager - Lynne - are terrible! Went for new prescriptions and glasses and at first given glasses/lenses that were off measured - made my eye sight worse. Allowed them to replace and make it right. Order never placed and my calls to Lynne for 2 weeks went ignore. Had to go in person to demand refund. Looks like others have had similar issues. read more

MyEyeDr - Shows how off the lenses were. Eyeball should be centered at hash mark - Optometrists Near Me - Aurora, Colorado

Dr. Maybury is great, too bad he's retiring. The issue is when I was checking out. Another person grabbed my file and said to have a seat. I asked why? If they are in the process of checking me out? He said "once he is done repairing some glasses he would check me out so have a seat". I asked for his name he said "Jeffery" I said I need to go so let them check me out. "Jeffery" said "it's not like I'm going to give you a foot massage" or something along those lines, I was floored. Looking a the GM William who stood and allowed all this to happen without stepping in. After requesting Williams managers name, William final said that Jeffery was really Luke. So you have an employee holding a patients file and giving them a wrong name when the patient is requesting it? I'm waiting for the GM William to find the number for Nahal the regional manager, Luke continues to smirk and make stupid little comments. This is how bad MyEyeDr has become. We have been coming to MyEyeDr for over 10 years and 5 years at this location. NO MORE!!! read more

Friendly and I didn't feel like uncomfortable or upsold. I'd go back in a heartbeat. read more

This is specifically for Corner Star store at Arapaho and Parker rd. Ordered new glasses and lens and to go in my frames and a pair of sunglasses in October. I went back and called several times and they finally came in March!! I asked if there was anything they could do as far as a discount with the wait of 5 month for a pair of lens. The manager offered me a second sunglasses to compensate for the waiting of 5 months. When I was notified they were in, they let me know that the I would not in fact not be getting a second pair and could have a 10 discount on the lens of the sunglasses. That was insulting and asked for at least 20 as thought 50 would be offered on at least one pair of the purchased 2. They agreed to 20 and then proceeded to act as if it would be 20 percent, when in fact it was 20 just off the lens only, not the entire purchase, nor any of the scratch resistant coating etc...which was not then 20 percent off the lens. Really disappointed to wait so long, then be "tricked" into a horrible discount to compensate a ridiculous amount of time waiting for glasses. Customer service should be the upmost importance in a service oriented business. I will not be using this store again! read more

Mayburry and his staff saved the day! We were in town for a family's wedding and my daughters contacts ripped. She forgot to pack a spare set and also didn't have her glasses for back up. We were limited on time and my daughter needed to be able to see for the wedding. Dr. Mayburry and his front desk staff were so kind and let us come in immediately to remedy our situation. Saved the day!! read more

I called on June 28th and was told that my glasses "should" be in by Tuesday July 2nd. I called yesterday, July 2nd and was told they were not in and there was explanation as to when I could expect them when I asked. I was told I would receive a call from the manager Lynne. I've spoken with Lynne at least twice and she has never explained the reason for the delay nor indicated that she would look into the matter. At this point, I am contacting my Vision Provider to return my eyeglass benefit to my account so that I can use my benefit elsewhere. read more

I've been seeing Dr. Maybury since I was a child. My mom, stepdad and husband all see him and we really enjoy it. He takes his time with you but is also efficient so appointments don't take a long time. I never wait to see him for very long. Front office staff are also kind, and even called me prior to my appt because there was an issue with insurance and the spelling of my name and didn't want to waste my time at the appt figuring it out. Finally, Luke the Optician was incredible. I've never had an optician take so much time with me to explain how I should want my glasses to sit on my face. He also was really honest about how he felt about different glasses I was trying on. He was a great hype man because I went in to my appt convinced I was just going to replace the lenses in my current frames. After 10 years of the same shape, he encouraged me to try new frames and I'm just mad I have to wait 2 weeks for them to show them off to my family! read more

This 'MyEyeDr' got me in last minute at the beginning of the month and the doctor was extremely nice and helped me with a new glasses prescription. However, the process I've been dealing with to get a new set of glasses is a whole another story. I was TOLD I could pay for half of my glasses after the appointment and the other half upon pick up in two weeks, I was as told they wouldn't be ready then. I live up in the mountains and it's a two hour drive to them. I have a family member that lives less than 10 minutes away from here which is why I chose this location instead of a closer one. I come back after the two weeks had past, pay for the other half, only to THEN be informed that they would release a hold that was on them apparently?!I'd have to wait another two weeks to get them! When I asked why they weren't sent it the first time, I was then enlightened to the fact that they had to be fully paid for before they could be sent to the lab. I was not told any of this information when I was given the option to split the payment and if I were made aware of that, I would have found a way to pay for them in full that first day. Now, two weeks later again, I call to make sure they are ready so i can begin making preparations to head down the mountain and was told they wouldn't be ready for another two weeks due to a back order!! This is extremely frustrating because like I said I live in the mountains, and right now I get a constant headache wearing or not wearing my glasses! I wouldn't recommend getting your prescription done at this location due to all the confusion and frustration this location has caused! read more

Sad that this place has gone down hill so far and so fast since switching to MyEyeDr. Last year, I ordered glasses and it took over a month to get them in my hands. This year, they broke and I asked for a replacement pair ASAP. It's been a month and I need my glasses - it's difficult for me to see. When I call the office, they don't answer the phone. The hours on Google and on their website is wrong, and when you do go to their office, they close every day for lunch but don't advertise that anywhere (not on the MyEyeDr website or on Google). Last time I did get a hold of a human, they said they were extremely short staffed. I get that and I am sympathetic of that, but it has been a year guys, get some staff or close the doors. Now they have a $200 pair of my sunglasses that I won't see again. Today, I called and asked for a manager and I didn't get a call back, that was 13 hours ago. I asked the person that took in my glasses that I would like another pair, something similar, or would like to get a backup pair and they discarded all of my requests. I didn't think I'd have to wait over a month for them to fix this, with ZERO communication. Sad to see a good business and a good doctor run a business this way. FYI - every time I can't get a hold of this MyEyeDr location, I call another one and they always answer the phone. They are always very surprised about my experience at this location. read more

This was by far the worst experience with a medical professional I have had. Not only did he not wear his mask appropriately despite the signs on the door/windows stating that masks are required, but the arrogance that he entered the room with - not bothering to ask me what brought me in or taking the time to look at the notes his technician put into the system. He sat there telling me that he didn't have to exam my eyes to know what I needed. He made assumptions that I could see far "just fine" (I can't and this the reason for the exam) and that need be, he could prescribe a slight prescribe lens (I already have glasses). Disappointing since this place is close and you would think a provider would actually be curious about what brought their patient in. read more

I am so disappointed with this location of My Eye Dr. I don't know if it is an issue with all My Eye Dr. locations, but listen to this experience. I had a good experience with Dr. Maybury in early December. I ordered my lenses (I wanted lenses to fit an existing frame) and booked appointments for my kiddos for the following week. My son got his glasses just fine, within the two week window they told us to expect them. My glasses were very delayed, even though they had me go back to the store two times to measure my lenses (even though they also measured during my original appointment). My lenses were so delayed, and when the lenses finally arrived in mid-January, they hadn't been cut. Frustrated, I demanded they give me my prescription and refund my money, went to Costco and ordered my glasses there. (Costco said one week and they were delivered in one week--imagine that!) My poor daughter has been getting headaches and seeing blurry, which is why we went to the eye doctor in the first place. It is now February, and THEY STILL HAVE NOT GIVEN US HER GLASSES. First they blamed a technician who walked out one day. But they only let me know this was an issue four weeks after our visits. Then they said they would put in a new order for my daughter and put a rush on it and that they would surely be here by last Wednesday. I gave them three extra days, called today (Saturday), and was told they don't know where they are. I finally demanded a full refund for my daughter's glasses today as well as the prescription and will be taking her to Costco too. Ugh. As an aside, when I was there, the tech that quit seemed the only one who knew anything and had to help the woman who was supposed to be helping me. I think all the knowledge in this business walked out with him. I do not recommend this place AT ALL. read more

I normally don't write reviews, but I love the staff here. They really do take care of you and are very kind. Moreover, Dr. Maybury is the absolute best optometrist I have ever had. I only regret that it took me this long to find him. If you schedule w him, it will be the most thorough eye exam you've ever had. It's clear that he understands optics/vision better than most ODs. I would recommend him to everyone! read more

Overall I've had a terrible experience with MyEyeDr and would not recommend this location at all. Let me begin by saying that the ladies that work at the front are very nice and appear to be accommodating and understanding. Dr. Mark Maybury however is another story. Prior to my appointment, I received several texts saying I missed my appointment, which hadn't happened yet. I had to call several times to verify my appointment date based on the texts, and was told they are having problems with their system. No big deal, but definitely irritating to take time (several times) out of my day to call. Let me also say that I have now gone to this location for my last two annual exams and had no problems whatsoever last year. Everything was smooth and I felt both respected and cared for at my last exam. That however all changed at my exam last month. I have a five month old child. I scheduled my eye exam online and called ahead of time to see if it was alright if I bring my child with me to my appointment. I was told via phone that it was no problem, and that it was 100% ok to bring my baby. The day of my appointment, I show up and am taken to my exam room on time. I was told that the doctor was running a bit behind, which I responded was fine. I understand we all run behind sometimes. However 'running behind' meant 45 minutes. I waited alone for 45 minutes in the treatment room before the doctor came in. No one checked on me during this time and no one updated me on my wait. My time was completely disrespected. After a 45 minute wait, my baby was crying and I was doing everything in my power to calm my child down while still waiting to be seen for my appointment. When the doctor finally did come to the room, he seemed immediately irritated that I had my baby with me. He made no apology for the excessive wait, did not ask the reason for my visit and seemed like he was in a rush. He made no effort to speak with me about my vision, converse with me, or treat me like a person. He simply treated me like another set of eyes that he needed to check before moving to the next set. I do understand we all get flustered with running behind however, his treatment of me was unwarranted. When he began making comments about my child, I decided I will never be coming back. The doctor made comments to me about "doing whatever I can to keep the baby quiet" and made other comments about how "eye appointments and babies don't mix". To top it off, Dr. Mark Maybury made comments about my age in regards to having my first child. He is not an OBGYN or any sort of women's health provider and does not have the credentials to be making such comments to women. I felt completely disrespected as a person, as a woman, and as a mother. After my visit, I needed to purchase my glasses, which I did because I did not have enough time before the new year to find a new provider with my insurance. I requested my records as I will not be returning for any future appointments. The woman at the front desk apologized when I explained why I would not be returning and stated "she understands that babies cry". Again, this review is not for the front desk as they do seem kind. I paid for my glasses and I was told they would be available the first week of January for pick up. The first week of January came and went, and I did not receive any notification. I had to call myself earlier this week and ask if my glasses were ready to which I was told that they were and that the office 'had notified me'. Let me be clear, they hadn't. I went to pick up my glasses and my prescription is wrong. Now they need to be remade. It has been almost a month and I still do not have my glasses. The lack of effective communication, lack of respect and lack of patient care all leave me to give this place a one start review. Needless to say, I have had an extremely poor experience with this location and would definitely not recommend them to anyone. read more