I was referred to the Texas Regional Eye Center years ago for cataract surgery, but didn't do…read moreanything about it. WHY DID I WAIT SO LONG? Each staff member was friendly and helpful, and Dr. Young was kind and professional. My surgery was two days ago -- easy and painless, and less than two hours from walking in to walking out. The result was immediate. I was almost blind in my left eye, and now it has 20/20 vision both near and far. The whole experience was incredible! Thank you!

I like the doctors and the nurses/assistants are all great as well but I don't like having to pay a…read morerefraction charge of $40 which insurance doesn't cover and never has and if one goes to an optometrist for a script there is not a refraction charge. I declined the script as the doctor said there was only a 5% change in vision and my current glasses are working well and when I declined a script at past ophthalmologist's office there was no refraction charge and yet this office still insists the charge is valid. If valid then why doesn't insurance ever pay? If it were medically necessary then I would think insurance would have to pay. And why don't optometrists charge for such? And why not give the choice to the patient up front if they want refraction or not? If it were just the doctors and nurses/assistants I would give them a 5 star rating but because of the billing practice I want to give it a 2 or 3 star rating but will relent and give overall as 4 stars.

Dr. Koch and staff are so friendly and welcoming! They are on top of everything that pertains to…read moreyour eye care! It had been a few years since I had been to see Dr. Koch and he remembered me! A slight adjustment was made to my prescription which old age will do! THANK YOU ALL! I won't be so long in coming back in the future!

This is my favorite eye care provider. They take time to listen and explain everything so we…read moreunderstand what is happening with our eyes. The office staff are always kind and very accommodating.

Everything went very well. Dr. Scasta is very thorough and knowledgeable. Her office staff is…read moreefficient and very customer service oriented. Would definitely recommend.

I need to have my eyes examine and I call my eye doctor and receive a shock. The earliest…read more appointment I can get was for January 2025. So I try Scasta Family care got an appointment in a few days. The examination was complete and it took an hour. I was very pleased with the professional treatment that I received. If you need your eyes checked here is a place to consider.

Customer service from their optical store is #1! Daniel and Ariana go out of their way to listen…read moreand help you pick out the best eyewear - and as a bonus - they will help with repair! I have shopped all over Cstat and they are the best!

Fantastic quality of care. Going to Dr. Shini for more than 20 years now. This is the one provider…read morein town who never failed us...always on time, amazing professional eye insights, patient-centered service, comprehensive yet reasonable approach. Did I say his personality is grounded, friendly, educated and truly oriented towards client needs? Keeps up to date with the latest in his training area. Their new location is carefully and aesthetically planned! I highly recommend him to friends and colleagues.

Urban Optics remains the top tier optometry practice in Central Texas. I am still traveling from…read moreAustin to beat the scammy, overrated places over there. Hunter was exceptionally accommodating and got me from the waiting room to the doctor's office in no time. Dr. McClain is a no frills, straight to the point guy -- incredibly thoughtful, too. The phone staff is awesome, especially Addison. Thank god there is no automated system...this is where Urban Optics goes above and beyond. The contact fitting went super well (once again thanks to Hunter) and I'm loving the dailies Dr. McClain picked out. There are no hidden costs here -- everything is upfront and clear. I never felt as if I was being price gouged. I even got a $3,000 eye drop prescription for $0 (thanks to the doc and my insurance). I'm happy to call this place my favorite optometry practice! Maribel(?) was super nice up front & I'm grateful she cleaned my glasses for me before my appointment (I have a hand tremor). See y'all next year!

From the first second of entering this very fine looking establishment and then 45 minutes later…read moreexiting, the experience was truly delightful. The initial greeting and check in by Mary Ellen started the visit off on a high note. Then I was ushered into the pre exam room by a very capable young man, Hunter, who administered all of the pre-examination screenings. Very efficient, friendly and knowledgeable young lad! After which I was taken to Dr. Greene's examination suite. Dr. Greene performed an absolutely thorough testing of all aspects of my visual capabilities after which he gave my results in a very professional manner. Near the end of the examination he took the time to inquire about my family and life in general. Well done! Outstanding! -C.H.Ross

Overheard employees saying the doctor is wearing a leg brace because she fell being drunk. The…read moregirls say the most vulgar things and swear. Eating at the desk, watching movies on the phone. I saw one employee place a couple of boxes of contact lenses in her pocket. If they drug tested the staff, 1/2 would fail.

Dr. Is good however I was charged $945 for an exam and glass when I bought my own frames. I'm not…read moresure how that is possible. I have VSP and that covers the exam and lenses yet they still want $350. The office is incredibly inefficient and the staff is lacking. They seem more interested in not doing their job than actually helping. Also the can't seem to agree on how much to charge or what is covered. Absolutely, no reason to seek eye care here

Best quality care in the county. Dr Houser is wonderful. Brilliant and caring. This is the only…read moreplace I would trust with my eyes.

I have been going to the Marr Eye Center since moving to Navasota in 2020. I am diabetic and…read morerequire an annual exam. Service has always been excellent and timely. In 2023, Dr. Kirkland did cataract surgery on both eyes and the results have been great. All of the office personnel are very professional and the doctors are top notch. I highly recommend them to my friends in the Brazos Valley.

I went to get my glasses fix and Cinthia Rodriquez was one of the sweetest person I met! She was…read moresuper helpful, and she did an amazing job. She also speaks Spanish for those who are only fluent in Spanish

Doctors were good, but the office staff is extremely rude. I…read moreactually walked out on the third visit rather than put up the attitudes of the front office staff.

Very efficient and kind staff, got me in and out in less than an hour. The care quality was equally…read moreexcellent and they even found an astigmatism I had no idea was there.

I suspect that they are not far from permanently closed. The manager Robye, as other people already…read morecommented, was unprofessional. She rejected my appointment when I was still in their 15 min late policy time frame. They also just simply don't have such policy written anywhere. The manager specifically said that she could give whatever policy she wants since she's the manager. That's so funny that they would just turn down people who are handing them money. I also experienced the being handed expired contacts situation when I first visited 8 years ago in 2017. Reported to the board and BBB.

What a fantabulous experience I had at Crystal Vision Center!! Now granted I had LASIK over 20…read moreyears ago I still like to check on my eye health every 3-5 years. From making my appt. online to the text communication everything was great. When I arrived, I was greatly promptly by the receptionist. My eye technician was Alecia. She was the sweetest young woman ever. She was very thorough in explaining all the procedures I was going to have done. She even recommended some eye drops that were better than my current ones. Dr. Mays was equally as great. He blew my mind as he told me I sleep w/ my eyes only 3/4 off the way shut & this could be creating some dryness !! WHAT ?!?! No one has EVER told me that, including the follow up at my LASIK center. He recommended several ways for me to address this. I highly recommend Crystal Vision & their team for all your vision & eye needs. I wish more businesses were this customer focused !!!

The team at Crystal Vision Center is awesome !!!! Highly skilled staff. Super friendly and a great…read moreselection of glasses for the consumer. I would highly recommend the Crystal Vision Center. 5 stars