I have been a patient of Dr. McIntosh for years and was genuinely looking forward to seeing him…read morethrough his retirement. Unfortunately, after my experience today, I'll likely never see it. I texted the office in advance to let them know I was on my way. When I stepped out of my truck in the parking lot, my clock read 3:09. I got my things, walked in, and stood in line to check in. When I reached the window, I was told that according to the front desk staff's clock, I walked through the door at 3:11, and the doctor was already with another patient. I'm curious if she tracks the time every patient walks through those doors. The text I sent was never communicated to the office manager. When I raised it, it was repeatedly dismissed. The office manager and staff member were inflexible, I honestly felt bullied, and she used her authority to force me to reschedule rather than find any reasonable solution. She even told me the owners would simply back her up, stating the staff did the right thing, when I shared that I felt like this was unfair and I should advocate for myself, asking for an email to share concerns. I was on the premises within the grace period, communicated in advance, and was treated as though none of that mattered. Very disappointed in how this was handled.

Always a pleasant experience! Corey is an asset to Carolina Vision Center, he always goes above…read moreand beyond to make certain patients are happy with their glasses, etc. Great customer service keeps us coming back!

I've been treated for both cataracts and wet macular degeneration at White Eye Associates by two…read moredifferent doctors and received excellent care by them and others at the office. Waiting time has been minimal or none. Waiting time during the appointment was due to the time it takes for eye dilation. This is a big operation and we're lucky in Greenville to have them here. By the way, after cataract surgery, I didn't have to wear glasses for anything other than reading for the first time in more than 60 years.

I went here for cataract prep for my eye surgery. I like that it is conveniently located across…read morethe street from the ECU SurgiCenter (aka same-day surgery). They are well prepared for the eye surgery business. I was pleased with the professional level of service from the Doctors and staff.

I had a great experience at Eyemart Express thanks to Ms. Ahna. Her customer service was…read moreoutstanding-friendly, patient, and truly knowledgeable. Most of all she was very kind.

I went in this place of business today to get my glasses fixed also to purchase some more glasses…read more a lady named Chantel was working upfront assembly. Wanted to know what would be the discount price on some glasses. She went on to try to tell me what I should get and what I shouldn't get. I told her that's OK. I still would like to know the discount price for the glasses and I also asked her if she can tell me what other glasses could I use my discount on. She became loud and belligerent other customers began to look, and it was very embarrassing because of her I would not recommend this place of business.

I went to the eye doctor 3 weeks ago and paid almost $500 for eye exam and glasses. I was told I…read morewould have my glasses in 10 days and I still haven't gotten them. Each time I call I can never get anyone to answer the phone

I have been trying to get the Operator at Wal-Mart for the last 10 minutes and it just rings…read more Trying to get the Vision department.

Everything about this establishment was nothing short of amazing. Everything. It sucks that the…read morebusiness has closed down but everyone that worked here from Dr. Mullet, to her amazing staff at the front desk, to the WONDERFUL & IRREPLACEABLE spectacles--fashion--extraordinaire--MICHAEL!!! The entire place was nothing short of amazing. & while I'd rather go to Raleigh for almost anything medical-related in Pitt County--this is the ONE PLACE that provided TOP OF THE LINE CARE TO EACH PERSON. It didn't matter if they were paying completely out of pocket, had Blue Cross Blue Shield or Medicaid. Everyone was always treated with kindness & compassion. I know she closed down her practice for personal reasons but I really wanted to take out the time to give Elizabeth her flowers. What she had here was truly amazing. Every other practice in Pitt County can ABSOLUTELY take note!!

Dr Mullett was knowledgeable. The frames and appointment were less expensive than the franchise…read moreeyeglass folks. My husband and I will go back for our eye appointments and glasses.

Jessica, who did the prelim tests, was super efficient, friendly and great to work with. Dr Meyers…read morewas great too!!

I am so sad today as I had to leave this practice after being a customer for almost 20 years and…read morebuying glasses and sunglasses every year! My daughter's eyeglasses and lenses were incorrect. They were not the frames we remembered, she didn't like the way they looked, and her prescription was incorrect. They made her dizzy and things were blurry. This was her first experience and she was so upset - left in tears. We never took the glasses out of the office! Yet, we were still charged the full price and they offered no reimbursement or credit toward a new pair!! Terrible customer service despite long term loyalty and lots of money spent!

They were so welcoming and frirndly. This is the only place I will be going to for glasses from now…read moreon. Thank you!

everything we buy here breaks. the lenses just fall out. we've used the warranty over ten times…read more lenses cost $400 and $300 with 50% off coupon. everything about this place sucks.