I was in and out super quick for my annual exam. I appreciate how they take time to explain…read moreeverything they are checking and what I should look for and expect based on my eyes. I wasn't due for glasses at this visit, but last year they took the time to find glasses that were a good fit for my face and still also stylish.

Truly excellent customer service, and a surprisingly good eyeglasses frame selection, from a small…read morelocal business. They keep getting odd requests from me: they converted a beloved pair of prescription glasses to non-prescription sunglasses after I had LASIK surgery (perfect tint, anti-reflective, polarized, AWESOME); now they're making me night driving glasses (no tint, anti-reflective). I found the perfect frames, too -- and finding frames that look good on my face is nearly impossible. Very happy with this business.

Yesterday I returned to Dr Till because I had a concern about a contact…read more My husband and I started at this location with a female Dr that did not seem to understand our involvement in the exam or maybe she could not hear My husband went to get contacts that fit correctly. He refused to go back as long as the lady Dr was at Shadeland. He felt she should not have been in the eye Dr business My husband went onto the broad ripple location who confirmed what he had been feeling I just decided I did not feel like pursuing. I would just wear my glasses As faith would happen I got a questionnaire requesting data on the Shadeland office. I filled it out fairly and figured no further action A couple of days later, I got a phone call from the kindness staff member. She assured me that if I came back in things would be different. The whole office was changed and they had a new Dr that people really liked I agreed to come back in and met the most kind and efficient staff and the eye Dr, Dr Till, who was the most patient and understanding Dr you could ask for, He worked with me for at least an hour and made sure I was pleased before we ended the appointment My eye Doctor is on my insurance and I did not initially feel comfortable going to this kind sort of practice however, the whole staff on Shadeland is caring and go beyond to made sure yòu are satisfied Will I go back again, you betcha! Mm

DO NOT GO TO THIS LOCATION!!!! The eye doc is odd, and the tech didnt seem to know what he was…read moredoing. Got my trial contacts before leaving, and they make you order a years supply without you even trying them. Within a few days, I knew they weren't going to work. My contacts arrived the next day and I saw that they changed my lenses from my previous unbeknownst to me. No wonder I couldn't see!! Called to make an appointment to be reevaluated, and the person that answered the phone started arguing with me!!! Once this is straightened out and I get refunded for the contacts that I can't wear, i'm finding a new eye doctor. My spouse sees someone else in their network and doesn't have these kinds of issues with the staff.

Had an exam and bought glasses here. EXCELLENT service (and prices) from the entire staff…read more Christina, Alicia, Brandy, Mary, Diana, Nick, Laura, Dr. Godfrey, and Dr. Smith were amazing. Everyone listed here is friendly, helpful, attentive, and fun. I highly recommend this location because of the incredible staff. A++ experience because of all of these lovely people.

We have been dealing with ongoing billing issues and have verified multiple times our full coverage…read moreinsurance in place at the time of service. The office staff and very rude manager refuses to rebill the visit correctly. We showed them where they made a simple keying error and it is as though they can not accept that they made an error. They claim there was a lapse in coverage, yet there was not- it was all due to their error. They continue to refuse to rebill it correctly. I would never recommend the Broad Ripple MyEyeDr to anyone. Rude handling of our issue. Refusal to work with us to bill it correctly and refusal to even consider the possibility that they made an error, even with our verification of full coverage in place at the time of coverage. Not worth the billing hassle to go to Broad Ripple MyEyeDr.

Posting again because the doctor had my review taken down for a fake reason. If you have dry eye…read moredisease (or anything else), I strongly urge you to NOT waste your time, money, or put your emotional and physical wellbeing at risk by going here. This opthalmologist is the most unprofessional, dishonest, rude and incompetent doctor I have ever seen. He ignored objective test results and diagnoses from 5 previous doctors, made up an unscientific theory that my tears are "too diluted" and that is why my eyes feel dry (not because i have dry eye disease), and told me my supposed low-salt tears are causing RCE and to stop all dry eye drops and treatments, and to only use Muro 128. This is dangerous advice that could actually cause me to get an erosion! My osmolarity tests never showed low salt levels either, they were high, and when I asked about that, he became extremely rude and started gaslighting me. He did not do any testing himself to come up with this theory. I tried his advice for one day and called the next morning because my eyes were still stuck and i knew everything he told me was BS. He got on the phone and immediately cut me off and started talking down to me because I hadnt waited a month. When i had valid questions, he said "it seems like you just don't want to believe anyone." I saw Dr. Lifferth 2 weeks prior. He used a Goldmann tonometer on my already very fragile eye without numbing drops. It hurt and my eyes have been in non-stop pain and irritation since seeing him. The ophthalmologist lied and told me this cant cause damage. I had called them asking if this was really what he used on me (the print-out says so), and I had a lot of other questions too because what they wrote in my medical print-out was filled with inaccuracies, I wasn't given clear instructions about medication dosing (it was way different in the records than what he told me), and other issues. I was told numerous times the office manager would call me to answer my questions. She never did. I asked the opthomologist too, but he wouldnt answer the question. They called me 4 times on Monday morning and left me 3 voicemails while I was working telling me they wanted me to see their ophthalmologist. Super weird behavior. I had second thoughts about going back but I thought at least I can ask for serum tears and I drove over an hour, had to wait 2 hours, and then saw him. This doctor told me I did not have dry eyes nor SPK anymore and he "thinks" he sees evidence of a corneal erosion (how he even confirmed any of this without fluroscein makes little sense). He told me to buy a humidifier despite my house being at 60-70% humidity. I asked if I should keep using vevye since I'd only been on it 5 days. He said I can try 5 more days if I want, but if it hasn't worked by day 10, it wont. That isn't what the clinical trials, medication leaflet or other doctors say. They are required by law to give me copies of my records with all imaging and the check out lady the first time refused when I asked nicely for my meibography images. This time, they refused again to give me complete records, said they sent them to my PCP so they "don't have to" give them to me. That's not what the law says. They also refused to refer me to another provider, the ophthalmologist said "no, I'm not referring you anywhere, don't call here again" and hung up on me. The slit lamp looked dirty and was covered in dust, as was the doctor's keyboard right next to it. It doesnt seem like they are sanitizing things well. They dont do tests advertised on their website like inflammadry, shirmers, or even a full lipiview scan (they omit LLT and incomplete blinks) & make you sign something saying they dont bill that to insurance. They did not even do a TBUT. Lifferth told me my MGD would just go away eventually, which confused me. He told me to switch from Allegra to zyrtec because it is less drying; the opposite is true. I would never go back here if they were the last place on earth.

I waited for 1.5 hours for a simple follow up visit. If the wait is going to be this long you…read moreshould at least be informed so you can make childcare alternative arrangements for school pick up.

Armstrong Optometry is a very professional and friendly place for all of your eye needs, no matter…read morehow big or small.

Took to log to get glasses. .1st only had 2 selections in plastic& metal on price point $219.00 ,…read more all others 289.-349 .00 and on..Needs to be more options available for other folks having less money to spend etc . Plus when I decided to pick one they had to order 1 color I prefer & notice Vendor in store had everything ,I wanted on price point& options available that are "Not in store for whatever reason.".frames too Expensive, waiting almost a month to recevie glasses unexaceptiable for the prices you pay should get stream line services...plus had to call on 21st. Due to No calls& or follow up from this Company. Hanging up or failure to leave messages Ridiculous... Service needs improved & follow up with Customer a Must!!!!!

I came here with my dad and this place is huge, but there are way too long waits and they don't…read moreeven check on you if you have been waiting long. We were there for 4hrs and most of it was waiting. They need to do something about people in the waiting rooms or just waiting for the Dr. cause that was ridiculous

Dr. Deitch performed my PRK. After the recovery, my vision was better than 20/20. Three years…read morelater, my vision is still excellent and I am grateful every day! Before my surgery, he performed my sister's LASIK and my father's glaucoma surgery, and we are all extremely pleased. He is a true professional and you should not go anywhere else. By contrast, my husband just went for LASIK at a TLC Eye Clinic. They couldn't perform the surgery on one of his eyes and instead bruised and bloodied it badly, causing him far more pain than in the eye that had the surgery. To add insult to literal injury, they wrote the wrong names on his prescriptions and charged us as if they had operated on both eyes. This is a pathetic example of what can happen if you go to the wrong doctor, and that's the least of the horror stories I've heard. Dr. Deitch says he fixes the eyes of the people who go to those types of greedy bastards. My family and I cannot say enough positive things about Dr. Deitch at Midwest Eye Institute!

Drove all the way from Zionsville on Saturday. Sign taped haphazardly on the door stating Saturday…read morewas by appointment only. Would have been great to know. Can someone please update their social media. Also based on the care of the signage, lawn and porch, owner didn't seem to have much pride in his business.

They have Swissflex, need I say more? They are the only ones that carry Swissflex, in all of…read moreIndiana; not just Indianapolis, need I say more?? Heather was super helpful and knowledgeable about processing insurance benefits and getting my glasses ordered. She was also knowledgeable about what I would need to fix a broken pair of frames I was still rocking because I cannot for the life of me find my only other spare pair. In the heart of Broad Ripple they have a parking lot which is a beautiful rarity in Broad Ripple that I appreciate! I cannot wait to get my new glasses in about two weeks hopefully sooner. *fingers crossed*

I have been a patient here for over 20 plus years. Dr. Forniss and her staff are professional and…read moreresponsive to the needs of the patients. Most members of my family are patients of Dr. Forniss. Dr. Forniss is thorough and does not rush you when you are there. She listens to your concerns and makes the appropriate referrals. Darrel is a family favorite because he is amazing. Darrel knows the types of frames I like, he has the latest frames when I make my selection. Forniss Optometric is absolutely AWESOME!!!!! Bring DARREL BACK PLEASE!!!

I've been going to Dr. Forniss since I was in high school…read more As always Dr. Forniss makes you feel like a family friend because she's so welcoming. She's very personable and i always feel comfortable when I'm there! I'll brag on the staff... they're extremely nice and helpful too!! Thank you Dr. Forniss and staff for you awesome customer service . P.s.... the store is clean too!!