Billing department is unprofessional and they don't know how to submit the code to the insurance…read morecompany..... I really like my son's eye doctors but they don't know how to do billing

From the minute you walk in you are taken care of in a personal, professional manner. Arriving a…read morebit early I was processed and taken in for my initial exam. Madeleine introduced herself and started my exam. We measured my vision and performance of my eyes all while keeping me engaged and entertained with her relaxing style. Once finished I waited for the Doctor. Dr.Mattson performed all of the measurement tests and her style is very engaging. She explains to a level that you totally understand and keeps you 100% engaged. The entire Team provides excellent service and allows you to understand the entire process. If you need some glasses then Parker Vision Specialists is where you need to come.

Dr. Vaske was able to see me quickly when I suspected I may have had a retinal tear. Thankfully it…read morewasn't! My insurance wasn't in-network there, but the self-pay prices were very reasonable.

Dr Vaske told me for two years that my prescription hadn't changed and I just had dry eyes. Went…read morefor a second opinion and found that the Rx Dr V had written for my glasses was off by a full diopter. Dangerous

Had an awesome experience here .... Staff was awesome !!…read more Doctor was great .... Didn't wait long For sure will be coming back here Hands down just a 10/10

I have been to this location several times and the staff are amazing. Dr. M is THE best optometrist…read moreI have ever visited. They gave me trial sets of contacts even though my last exam had been in 2025. The whole front desk staff are great to work with. I have NEVER left a review positive or negative for any biz, but I felt the service here was so good, I had to leave a review.

Stopped in today for glasses and an eye exam, and honestly everything went perfectly and seamlessly…read morefrom start to finish. The entire visit was smooth with no hiccups along the way. Dr. Derby did an excellent job, and Alex at the front desk checked me in and handled all of the pre-testing efficiently and without any issues. They were both extremely friendly, took the time to answer all of my questions, and made the whole experience very comfortable. I also loved the frames I chose and am really looking forward to getting them. I highly recommend this place!

They understand customer service. Helpful, friendly and excellent follow-up. I highly recommend…read moreAscenteyes! First time wearing glasses and they were very reassuring.

BE SURE TO READ THE OTHER 1 STAR REVIEWS HERE. Dr…read more Hankenson did the quickest eye exam i ever had. He had me look at the little red barn and read a few lines of letters. No dilation, no eye pressure test & none of the standard questions ODs use to assess serious issues. He seemed more interested in telling my husband and i all about his Colorado road trips. Then, Dr H retrieved a copy of my prescription from another room, came back and said "everything looks great!" No details. I am 53 and i feel like my vision has declined in the past 3 years. So, i asked Dr. H if he could use my glasses to compare how much my vision had changed. "Of course!" He took my glasses & disappeared, returned momentarily & announced, "it hasn't changed much at all!" Again, he provided no data & no details, which seemed odd. The entire exam took 10 minutes, max. On the way home, i had forgotten to ask for a prescription for Bimatoprost . left a message with the receptionist. (i was surprised that i had to explain what it is!) As so many other reviews have said, the office staff is totally incompetent. The message the receptionist took was that i needed a prescription for Prazapam - a medication prescribed for insomnia & anxiety! When Dr H returned my call, he was also confused about what it was i needed but seemed more interested scolding - yes, SCOLDING - me, accusing me of YELLING at his staff on the phone. What i suspect is that this OD accused me of yelling to deflect from his own incompetence. Scolding a patient is a sure way to get them to go somewhere else as they are about to realize that this OD is nothing but a silly quack.

Office Staff clearly incompetent!! My daughter had an appointment on a Saturday and they called and…read moresaid they had to reschedule because the Doctor would be out of town. It was rescheduled for today at 4:30 and said it was for 10am. I wouldn't have scheduled at that time because my daughter is in school. Then they preceded to tell me that they had left a message saying that they no longer accepted my insurance. I received no message!!! Total waste of my time!!

Wow! I have been trying to find new glasses for so long! Never thought I would find the perfect…read moreframes at Walmart! The manager, Amy, is so sweet and helpful! I have been wearing glasses since the third grade, and I have Multiple Sclerosis, so my eyes are quite a challenge! Walmart is giving me plenty of time to make sure I have the best vision. Amy and Dr. Vaske have been very professional, personable, and patient. They really care that the customer finds the frames and lenses they need to see well and be happy. Thank you! Oh, and the new remodel of the store is very upscale! Awesome!

Great quality eyeglasses and contacts, available at reasonable prices. Gary the optician was…read morewonderful and kind and helped me with all of my selections. He explained all the options and upgraded and did a wonderful job placing me in a quality pair of glasses for a great price.

I took my prescription to America's best and purchased a pair of pair eyewear. That was the only…read morereason why I chose to purchase here. I used to be an optician for years and years, so I am very careful and meticulous about cleaning my glasses. I have had my lenses for three months and they are already scratched. Yes I purchased the scratch coating but honestly, it looks like they did not put it on there. At this rate, I'm going to have to buy expensive progressive lenses within 6 months of purchasing them. VERY DISAPPOINTED

I only gave one star because you can't give zero. The manager here is awful. Definitely has a "I'm…read morethe boss" and " what I say goes" complex and has no customer care or customer service in her toolbox whatsoever, she probably doesn't even have a toolbox, she may be the tool‍. I was asking for help that any reasonable person could give, but she refused and kept refusing and kept refusing until she just hung up on me. I called another location and they were happy to help me immediately and I'm not even their patient of 10+ years- but I will be now! Bye felicia

Dominic was so helpful and fixed my husband's glasses on the spot. Truly helpful, friendly and a…read moregreat place for exams and glasses.

Went in to order contacts for my son and I (as I do every year) and they were busy so I browsed the…read moreframes waiting for them to finish up. I was asked what I needed help with and told them I needed to order two sets of contacts (I already had the prescriptions) and they said they would be right with me. Another woman walked in the shop and they immediately helped her and ignored me. I left (while they were trying to explain away the rudeness-and NO she didn't have an appt.) and went to the Target on Gartrell and ordered contacts. They missed out on literally the EASIEST sale ever.

Wasn't sure what to expect with Target optical, however, Dr Emily did a great job and explained the…read moreentire process! Also, I really like their selection of glasses. All in all, really nice people working over there and Emily is a great optometrist!

Saw Phil the OD and best eye appt I've had. Very knowledgeable and friendly! This is my 2nd year…read morecoming and they have earned a loyal customer! Friendly front staff makes the experience enjoyable.