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Walmart Vision & Glasses

4.8 (4 reviews)

Services - Walmart Vision & Glasses

Eyewear fitting

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Innovative Eyecare

Innovative Eyecare

3.7
(23 reviews)
1.2 mi
$$

BE SURE TO READ THE OTHER 1 STAR REVIEWS HERE. Dr…read more Hankenson did the quickest eye exam i ever had. He had me look at the little red barn and read a few lines of letters. No dilation, no eye pressure test & none of the standard questions ODs use to assess serious issues. He seemed more interested in telling my husband and i all about his Colorado road trips. Then, Dr H retrieved a copy of my prescription from another room, came back and said "everything looks great!" No details. I am 53 and i feel like my vision has declined in the past 3 years. So, i asked Dr. H if he could use my glasses to compare how much my vision had changed. "Of course!" He took my glasses & disappeared, returned momentarily & announced, "it hasn't changed much at all!" Again, he provided no data & no details, which seemed odd. The entire exam took 10 minutes, max. On the way home, i had forgotten to ask for a prescription for Bimatoprost . left a message with the receptionist. (i was surprised that i had to explain what it is!) As so many other reviews have said, the office staff is totally incompetent. The message the receptionist took was that i needed a prescription for Prazapam - a medication prescribed for insomnia & anxiety! When Dr H returned my call, he was also confused about what it was i needed but seemed more interested scolding - yes, SCOLDING - me, accusing me of YELLING at his staff on the phone. What i suspect is that this OD accused me of yelling to deflect from his own incompetence. Scolding a patient is a sure way to get them to go somewhere else as they are about to realize that this OD is nothing but a silly quack.

Office Staff clearly incompetent!! My daughter had an appointment on a Saturday and they called and…read moresaid they had to reschedule because the Doctor would be out of town. It was rescheduled for today at 4:30 and said it was for 10am. I wouldn't have scheduled at that time because my daughter is in school. Then they preceded to tell me that they had left a message saying that they no longer accepted my insurance. I received no message!!! Total waste of my time!!

Walmart Vision & Glasses - opticians - Updated July 2026

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