The best. From…read moremeeting me Christmas morning for a broken tooth. To having the BEST bedside manner. He is the BEST dentist.

I have been a patient of Dr Baza for 42 years and have wonderful care. When I married my wife…read morechanged doctors too. He spends time with his patients and I was a difficult patient but through his care he changed my life. Rev. John Wareen

Doctor was great, patient, and explained everything to me. Support staff is the reason I decided…read morenot to return to this practice. I needed to reschedule my appointment so I called 1 week in advance. The staff acted like they had no idea how to do this. They explained that the doctor is not seeing patients after a certain date so I asked if the dr was leaving the practice. If that was the case then I needed to schedule with another doctor there. They kept transferring me back and forth between offices and put me on hold for a total of 35 minutes between transfers. The staff needs to be trained not only on procedures but on telephone etiquette and customer service. Update: found another doctor with a different practice, staff appears to be well educated on customer service. I called back to Houston Eye Associates and on hold for 5 minutes just to request my medical records be transferred to other dr, and to no surprise they did not know the procedure. Sure glad I don't have to deal with them anymore!!!

I was so impressed with Michelle Levin the Dr I saw. This lady was reassuring to me about the lasik…read moreI had done 19 years ago . She explained what was done and why it was done that way. I thought that my vision was lacking in one eye and she explained that it was left that way for a reason. I was happy to know more about my eye health than I did before.

I love the Dr., the office, selection of lenses, and the staff. Have been going for years and…read morehopefully will never have to change. On my last visit Regina helped me a lot! Appreciate the time she spent and the money she saved me.

Service was quick. Customer service is excellent. Staff and physician are accommodating and…read moreknowledgeable. Would recommend.

Eye exam and tests, the nurse assistants were kind and polite as well as the treating Doctors. The…read morereceptionist were very helpful and professional in processing my trabsactions. Great work Guys!

I have been coming here for over 4 years. Dr. Hakimi is an amazing doctor who truly cares about his…read morepatients but the front desk staff and scheduling here is absolute garbage. My appointment was set for 10 AM, I arrived at 9:50 AM, and by 10:45 AM I was still sitting in the lobby with 4 people ahead of me. I don't have time to spend 2 hours at the eye doctor. Stop over scheduling and see people WHEN THEY'RE SCHEDULED. When I informed the front desk girl I would need to reschedule my appointment since it was now 45 minutes past when I was supposed to be seen she laughed and could have cared less. I had to take off from work to come to my "appointment" and am scheduled to go in at 11:30. So essentially I took off from work for no reason and wasted 45 minutes of my day. Additionally, the facility is disgusting. The lobby chairs are covered in what looks like dark fecal/urine stains and the arms of the chairs have sticky residue on them. I called over to Pasadena Eye Center on Crenshaw and made an appointment for next week. Take your money else where. Maybe Dr. Hakimi will take these reviews into consideration & do a staffing revamp.

Had an eye exam here a few weeks ago. My whole family has been going here for years. When they…read morecalled me to ask about my insurance the person I spoke to was rude and said I wasn't in my husbands policy. I called my husband after I assured her I was. He verified and I was on there . I called her back and she was like yeah well maybe he just added you. I was really annoyed when she said it because I'm sure she just wasn't doing something right. So I just let it go and still went to my appointment. When I got there everyone was nice and I went right in. When I left I asked for the pd and the lady seemed annoyed because of course they want you to buy glasses there. When she wrote the pd down she wrote it extremely small and the 6 looked like a 1. Once I get home I start to shop around for my glasses when I notice there was no number for my left eye cyl and I knew something was wrong because that's my bad eye. I call them and question them about it and they contacted the doctor and sure enough they gave me the wrong prescription. They said sorry and sent me the correct one. So unacceptable. What If I hadn't checked my old prescription and noticed something was wrong and ordered a bad set of glasses. I would not recommend and will not be going back again. Nor will my kids or husband and I will tell my family as well. I should of known better few years ago they messed up my brothers glasses and put the prescription on the opposite eye. Just wanted to put this out there so everyone is aware and double checks their prescription.

Dr. Mostello is by far the most friendly, caring eye doctor we have been too in my whole life! My…read moredaughter just adores her! Would recommend her to anyone needed a vision checkup whether glasses or contacts please go see her! And the staff are so friendly also! Keep up the good work everyone who works there!

The staff was haughty, rude and arrogant on the day of my exam and on the day I came to pick them…read moreup. It's clearly just how they treat customers. It took 3 weeks to get my glasses and I ended up with the ugliest pair I've ever seen. I needed counsel to choose a suitable pair since my vision is bad to begin with and I got nothing. Instead, I paid almost a $1000 for a pair of ugly oversized granny glasses that I am ashamed to wear. I didn't get a good look at them until they were finished and on my face. I've never had this experience before. I've been satisfied with every other pair of glasses I've ever purchased... even online. They are atrocious.

Every time I have gone to see Dr. Tran he takes the time to explain and educate me on the functions…read moreof the eyes and seeing in general. You can tell by the way he explains eye health that he's passionate about his professional. Gives me reassurance to know that I'm in good hands. Dr. Tran and his staff are really friendly and conduct themselves in a professional manner. This location is also super convenient for me. I highly recommend this eye clinic to everyone.

This was an overall horrible experience. I had to call and be put on hold several times. I waited…read morefor 3 weeks and when I finally received my glasses they were no where near the quality they were presented. The transition lenses were horrible quality like there is no protection at all. The best thing about the place was the manager was professional and gave me my return.

Dr. Frazier is a caring thorough eye Doctor. I had my best eye exam with her. the office is very…read moreclean. The staff is very friendly and helpful. No matter how busy they are they make time to help. Very professional and caring. Dena is so positive and always smiling. If needing an eye exam this is the place to go. Kids like it there also. Very kid friendly

Just wanted to thank Laura Cantú for the great service and vibe and also the rest of the team…read more Really recommend this location!

A lot of frames to choose from. It was very quick and efficient all the workers. They were very…read morefriendly and helpful when it came to looking for the right pair of glasses for me. The price point was fairly reasonable for two pairs of glasses and an exam.

I have been with vision works for 4 years and highly recommend due to great customer service!read more

Worst business in Texas. Saved my money for several months and she gave me an estimate beforehand…read more 350.00 includes exam and a basic pair of bifocals. When they were ready she tried to charge me 500.00 bucks and I told her that wasn't gonna happen. I was walking out with no glasses and all my money. She changed her tune to 350 $ so I paid it. 3 months later one earpiece came off. Took them to her and next day she says they ready. When I put them on it fell back off. Next day she calls me back in and says she can't fix them and I just need to buy a new pair of frames... Needless to say she was told where to go and she lost my business. Only reason I went there is bc I got my very first pair from her with no problems. She was determined to get 500 dollars out of me one way or another

Great staff and very easy to make an appt! I needed glasses done ASAP (as mine broke after 2.5…read moreyears) and the office was able to fit me in RIGHT away. Staff was friendly and understanding. The doc got me in and out quick while being friendly and courtesy. Would recommend!

I have been coming to this place for years to have my eyes examined. My optometrist, Dr. Vo, is…read moreextremely knowledgeable and patient. She answers all of my questions and gives great advice on my eye care routines. Also, The staff is always friendly and efficient, especially during these times. I would highly recommend this business!