Exceptional Care and Service!…read more I can't say enough great things about Dr. Le and her amazing team! They are truly attentive, caring, and go above and beyond for their patients. I reached out after hours needing support, and not only did they respond quickly -- they provided exactly the help I needed in that moment. It's rare to find a doctor's office that combines such professionalism with genuine compassion. I'm so grateful to have them taking care of my family's eyes and wouldn't trust anyone else!

I have been looking for a new eye doctor, and I am so glad I found this place! Dr. Vu answered all…read moremy questions and suggested that I switch contacts which made HUGE difference! Staff was amazing too! Highly recommend!

My vision works just fine... but Barbi's vision not so much…read more Barbi is definitely a fan of Visionworks as we have now visited about five different locations, and at four of the five, we receive great customer service. There was only one bad experience. I will get to reviewing the others another time. But this location was one of several that treated her very nicely and offered her different deals that were generally about the same as what other chains would offer, but with slightly better service and generally about the same as the other Visionworks locations that we visited. I guess the only downside other than the pricing - which is not in the cheap range - is that we noticed on all of their location listings they do have some fake reviews, quite a few in fact the same written by the same people. But I guess that's how they do business and part of their business model.

I cant say enough positive comments. I showed up to retrieve one of my glasses at 1758-thinking…read morethey were open until 8pm. These two fabulous people actually asked me if I was picking up. They were closed already. But they put customer service first. Im quite sure they were tired and wanted to go home. But they helped me with a smile. Then, as I was typing this in the parking lit, they came to my car with my second pair which was completely unexpected. I am so thrilled with my glasses but especially thrilled at being treated so well. Thank you!

The doctor is amazing and the front desk ladies are nice. Easy to make an appointment and they're…read moregood with kids.

One of the front desk person has just been sneering as I tried my new glasses, but didn't help…read morealthough I spent over $1,000 there. The glasses hurt my nose and the prescription is off. They forgot to tell me when my contacts arrived and btw, $139 for contact fitting when you've been wearing contacts for over 20 years seems a little high doesn't it? I guess it's an expensive neighborhood and they're there for the money.

I have been going here since I was 17 years old. 10 years later and I still come back, I love going…read moreto Dr. Kay N. The front desk has always been pleasant and go the extra mile when it comes time to helping me choose new frames that go with my face shape. I have had only one incident where they forgot to submit the order for my contacts, but when I called 2 weeks later after not hearing from them, (which is unusual because I typically hear from them within a week) they apologized and submitted my order and ordered an extra pair of contacts for the inconvenience. I have really bad astigmatism and they usually quote 2 weeks for my special order contacts but they almost always come in less than a week. I have broken 2 pairs of glasses, thankfully they had a one year warranty and I had them both replaced, no questions asked. Overall I think the ladies in the front do the best that they can to give you the absolute best service that they can give. I have even referred friends here because I just love coming here. I wouldn't go anywhere else!!!

My daughter and I have been going to vision source for years…read more Doctor is nice. The staff however is not always the friendliest. We have always noticed this but it wasn't that extreme so we persevered. Recently I had allergic reaction to the trial contacts they gave me. I called to have them switch the brand. She gave me the impression she doubted me because my trial contacts were from months ago. As I was explaining to her that the first time I tried them I didn't realize I was allergic. (I thought I caught pink eye) she interrupted me. And then she started insisting I come in for another exam. I told them I don't have time for that just need a different brand. But they persisted in needing me to do another exam even though my prescription is still valid. I asked to speak to someone else or even the Dr herself. But the same woman persisted on the call. And she interrupted me again. Having no flexibility and being rudely interrupted by whoever answered that phone just made them lose 2 clients. Plus my husband was about to start going there too. So they lost 3.

Been a patient for over 10 years. Started seeing Dr Lee since she was practicing at Sugar Land…read moreMall. Followed her to this location in Univ Blvd. Her staff is friendly, patient, professional & kind. So is she. I recommend.

This store is amazing! i came in with two of my own frames that needed adjustments. They took my…read moreglasses , tightened and bent them so they wouldn't fall off my face. I had previously taken these in to an eye glass repair shop that told me he wasn't able to adjust my frames! HOGWASH! I highly recommend coming to this establishment.

Great customer service and affordable prices compared to competitors in area…read more Dr Chetti is very friendly and easy to talk to. Her diagnosis of my eyes is thorough but quick. Her staff is quiet and don't talk much but Dr C makes up for it in her bedside manner. I'm very happy with choosing this eye doctor next to Costco. Thanks!

Dr Pham is excellent doctor. After many years I finally have great vision again. Highly recommend…read more All the 5 stars is concerning but once you go you will see it's well deserved

12.24.25 First visit to this location…read more The front desk staff ladies were nice and polite. The wait time was long. (Waited 1 hour past my appointment time) The exam was very thorough. Seeing Dr. Jhaver is always awesome. I love the way she explains everything and answers all your questions. I only came to this location because Dr. Jhaver was at this location today.

I made an appointment with Dr. Brian Wright. I had a concern about a vision issue that I wanted to…read morebe sure wasn't related to my previous cataract surgery with Dr. Wright. After lots of initial testing by others (which I expected and had no problem with), I was escorted to a waiting area before seeing Dr. Wright. However, I never saw him. I saw another doctor who had a scribe. I left without seeing Dr. Wright. I find it strange that when a patient makes an appointment with a specific doctor and waits until there is an opening to see that doctor that the patient is seen by someone else. I am unsure if the doctor I saw is an optometrist or an ophthalmologist. I addition, it is important for people to know that they add a percentage to credit card payments and do not take checks over $100. Fortunately I have a debit card.

This is my go to place for my glasses and eye exam. Made an appointment and they were running a…read morelittle behind, short staffed. But got me in as quick as possible. Got my eye exam and got my new prescription. Then zi ordered my 2 new pair of glasses. They were running a special so the price was right! Great for someone on Social Security! Would recommend them, ask for Crystal Branch Manager or Madison! They're both great!

I've worn contacts for 30+ years, and this was the worst exam I've ever had:…read more Remote exam: plagued with connection issues, no doctor onsite, and no way to speak with a doctor. Staff barely acknowledged me, never measured my eyes, and didn't check lens fit, etc. Pressure to buy: trial contacts felt dry and vision was blurry, but they still pushed me to purchase. Hostile management: when I called back, the manager (Krystal) told me "you shouldn't even have showed up, you don't need an Rx, you didn't buy anything." She also said I couldn't get a refund because I used insurance. Misleading process: they never told me upfront that I would not be allowed to speak to a doctor during a "remote exam." Wrong prescription: they gave me mismatched strengths (one too high, one too low). My new doctor confirmed my prescription hasn't changed in years and fitted me properly with the daily Acuvue lenses I originally requested days later. Bottom line: This office is focused on sales, not patient care. I strongly recommend going elsewhere. I tried to file a complaint with regional management, but Krystal pretended to be her and intercepted the call. So now I have to file a formal complaint to the Optometry Board. Sigh.

I've been coming here for 15 years now and I love the staff here. They have always been friendly…read moreand efficient. They work with the customers to get the fastest and most affordable prices. The front desk have been the same two women along with the woman that has helped me with my glasses. They are so professional and sweet. I can't imagine going to another annual eye exam anywhere else. Highly highly recommend!

I had an incident with my eye on a Friday morning, couldn't get into my regular eye doctor or…read moreanyone in the practice, but my dad told me to go to this place not far from my house. They got me right in to a doctor, and the issue was taken care of right away. I read some negative comments online, but I didn't see evidence of anything bad. The place was clean, bright, and may have been remodeled since a few complained.

This is the second time I have used them and the workmanship was great and they have the quality…read morelenses I grown use to in the years of being a Optician for 40 years. Price is at a savings compared to local Opticals and you can use your own frame too. Highly Recommend.

I'm so happy to choose eyewearlens for my lens replacement. Steve is helpful and satisfied with his…read morecraftsmanship. Communication with Steve was smooth and I love that the shop has a wide variety of lenses with reasonable price compared to other online lens replacement companies.