Exceptional Care and Service!…read more I can't say enough great things about Dr. Le and her amazing team! They are truly attentive, caring, and go above and beyond for their patients. I reached out after hours needing support, and not only did they respond quickly -- they provided exactly the help I needed in that moment. It's rare to find a doctor's office that combines such professionalism with genuine compassion. I'm so grateful to have them taking care of my family's eyes and wouldn't trust anyone else!

I have been looking for a new eye doctor, and I am so glad I found this place! Dr. Vu answered all…read moremy questions and suggested that I switch contacts which made HUGE difference! Staff was amazing too! Highly recommend!

I've been coming here for 15 years now and I love the staff here. They have always been friendly…read moreand efficient. They work with the customers to get the fastest and most affordable prices. The front desk have been the same two women along with the woman that has helped me with my glasses. They are so professional and sweet. I can't imagine going to another annual eye exam anywhere else. Highly highly recommend!

I had an incident with my eye on a Friday morning, couldn't get into my regular eye doctor or…read moreanyone in the practice, but my dad told me to go to this place not far from my house. They got me right in to a doctor, and the issue was taken care of right away. I read some negative comments online, but I didn't see evidence of anything bad. The place was clean, bright, and may have been remodeled since a few complained.

Very satisfied with my visit. The entire staff was very helpful , professional,and explained to me…read moreincluding my insurance coverage. I'm satisfied with frames and the price I paid for them. Looking forward to getting my glasses !

From the owner: MyEyeDr. is your trusted community doctor providing the beStin vision health care and the…read morebeStselection of eyewear. We welcome all insurances.

My vision works just fine... but Barbi's vision not so much…read more Barbi is definitely a fan of Visionworks as we have now visited about five different locations, and at four of the five, we receive great customer service. There was only one bad experience. I will get to reviewing the others another time. But this location was one of several that treated her very nicely and offered her different deals that were generally about the same as what other chains would offer, but with slightly better service and generally about the same as the other Visionworks locations that we visited. I guess the only downside other than the pricing - which is not in the cheap range - is that we noticed on all of their location listings they do have some fake reviews, quite a few in fact the same written by the same people. But I guess that's how they do business and part of their business model.

I cant say enough positive comments. I showed up to retrieve one of my glasses at 1758-thinking…read morethey were open until 8pm. These two fabulous people actually asked me if I was picking up. They were closed already. But they put customer service first. Im quite sure they were tired and wanted to go home. But they helped me with a smile. Then, as I was typing this in the parking lit, they came to my car with my second pair which was completely unexpected. I am so thrilled with my glasses but especially thrilled at being treated so well. Thank you!

This is one place that deserves that NOBODY should ever have to go to. I tried to get an…read moreappointment scheduled over the phone and the staff is so UNPROFESIONAL and RUDE that I had to go in person just so they could have every excuse why they couldn't get me an appointment. And when I told them they were being unprofessional and rude they just laughed about the situation. Their excuse was that they have children working for them. If I could give a zero star I would! Very dissatisfied!!!

Very rude and unprofessional charge me and plus charge my insurance ran my insurance out and then…read moretold me that I had to pay another fee for him to see me. It took me several times to go back and get a pair of contacts. He claimed that he could give me better ones just unprofessional and scammers.

Dr. Ly is professional and thorough. She is very friendly and listens! I have a very weird eye…read moresituation that most optometrists have never heard of and can't figure out how I can see at all with my Rx, but Dr. Ly knew all about it. I was very impressed.

I don't think I have every been in an office with a more pleasant staff. I got there a little…read moreearly and they actually took me in before my scheduled appointment time. Dr. Dhir is very pleasant as well and explained things thoroughly. He did not rush the examination nor discussion at all.

WORST PLACE EVER. Went last Friday to Dr. Mathews for glasses and contacts. I have a disability…read morethat is triggered by visual issues....I told the doctor this. When she was done examining me, instead of having me put on the new lenses, she told me to put my old ones on and that she would have boxes up front for me to use. I bought glasses at the same time. I left @11am and at 11:30, I put the contacts in when I got home. I could not see. I called and they had already transferred their phones even though they closed at 1pm. Answering service transferred me to a back line that was to a different one. I called back. This time they said they couldn't do anything except have the doctor on call call me back. He never did and then they were closed for the weekend. No one ever calls. I call immediately when they are open at the beginning of the week. The doctor was in the Memorial office that day so they transfer me. Memorial pics up and they transfer me to Alisha's desk....which just rings and rings until it transfers me back. I explain the situation and she transfers me to the same ringing desk. This time when it transfers me back, instead of talking, she just keeps picking up and immediately transferring me back....happens OVER AND OVER AGAIN. I call back over and over until finally phones are transferred to the answering service for lunch. The answering then transfers me to the location that doesn't close for lunch. They just transfer me back to the ringing phone. I go to the website and leave a message in the contact box....no return call. So, I come to this page and send a message. I get a response saying they will have someone contact me. No one does. I send another message at 4pm and no one responds. Then another one at 5pm. Nothing. It is now Friday....7 days AFTER MY APPOINTMENT. I HAVE NOT HEARD BACK FROM ANYONE AND I STILL CANT SEE...AND I CANT GO ANYWHERE ELSE WITHOUT HAVING TO PAY FULL PRICE BECAUSE INSURANCE ONLY PAYS FOR ONE EXAM A YEAR. I have filed with the medical board.

Dr. Kong is the best optometrist that I have had in over 50 years. He is kind, patient, thorough…read moreand professional. He and his staff are more than wonderful with my 93 year old mother. I highly recommend Dr. Kong at both his Rosenberg and Downtown Houston office locations!

Tried to overcharge me through the roof unpolite desk staff! Very unwelcoming. I would recommend…read moretrying elsewhere definitely not this location. Waste of time

DO NOT GO HERE...MAKING AN APPOINTMENT WITH THEM IS USELESS. ZERO RATING, THEY DO NOT DESERVE A…read moreSTAR. NOT EVEN ONE. I made an online appointment (for 10:30am) and filled out all the necessary paper work online to save time. I arrived at the location (Zoom Eyecare - Richmond, TX, 77469) before they opened (opened at 10am). I went in at 10:05am and waited. 10:30 came and went. At 10:40am I am still waiting. I asked the lady at the front desk will I be seeing the doctor for my appointment? Her rude answer "Well we have a family that's before you" (as if my appointment is not important). So I asked how many people are before me, she said "four (4)". I asked her why because I made an appointment? Her answer "well, we double book." So that means I may not see the doctor until 11am or later? I left and will never go back. I DO NOT RECOMMEND!!!!!!!!!!!!!!!!!!

From the owner: Optometry, Eye exams, glasses, contact lens read more

12.24.25 First visit to this location…read more The front desk staff ladies were nice and polite. The wait time was long. (Waited 1 hour past my appointment time) The exam was very thorough. Seeing Dr. Jhaver is always awesome. I love the way she explains everything and answers all your questions. I only came to this location because Dr. Jhaver was at this location today.

I made an appointment with Dr. Brian Wright. I had a concern about a vision issue that I wanted to…read morebe sure wasn't related to my previous cataract surgery with Dr. Wright. After lots of initial testing by others (which I expected and had no problem with), I was escorted to a waiting area before seeing Dr. Wright. However, I never saw him. I saw another doctor who had a scribe. I left without seeing Dr. Wright. I find it strange that when a patient makes an appointment with a specific doctor and waits until there is an opening to see that doctor that the patient is seen by someone else. I am unsure if the doctor I saw is an optometrist or an ophthalmologist. I addition, it is important for people to know that they add a percentage to credit card payments and do not take checks over $100. Fortunately I have a debit card.