Had a back injury when I was a kid that I never really had looked at. Fast forward 12 years, and…read moreit's still causing me pain (go figure). Went to one doctor who pushed for an MRI, and then never got back to me. Waited a few months and decided to head here (Pinnacle) and give them a go. Was in so much pain at the time that I couldn't even sit down without tears welling up. Standing at an always angle was my only relief. They saw this. They knew this. This visit occurred around spring time 2025 I went in, did the routine, signed a waiver to release my MRI to them, and got some blood work scheduled for a little later on. Left very hopeful and optimistic with how genuinely invested the doctor seemed to be in fixing me. Gave me a lot of info. I never heard back from Pinnacle. No follow up, no "hey we have your MRI results and this is what they show", no emails, no calls/voicemails, not even a letter. Nothing. Pinnacle ghosted me. The lack of follow up and being all around a caring and professional healthcare organization is not the reason for the single star rating however. The rating comes from the fact that nobody got back to me, yet I OWED THEM MONEY. I paid my copay, and thought that was it. Next thing I know, I have a collections agency calling me about a debt stemming from my visit here at pinnacle. Had absolutely no knowledge of it. And when I called, I got a woman with a nasty attitude basically telling me I'm an idiot because they always send out PAPER MAIL about money owed. So not only did I not get a letter at all, but in 2025, you can't CALL ME OR EMAIL ME WHEN YOU HAVE MY INFO?? This came at the perfect time too, because I was just recently laid off from work. So now my credit will take a hit because I NOW don't have the $300 I could've paid off months ago Nice place inside, but absolute trash. Would never recommend. I will never go here or another affiliated healthcare company again. It's hard enough finding people who care, but this is ridiculous. Screw Pinnacle

got sick over the holiday weekend so Tuesday I tried to call for an appointment with Dr. Rebecca…read morefamily medicine. Called several times and no answer finally able to leave a message still no call back. go to the office on Friday but left the house without my purs. my head was in a fog I felt terrible for almost a week now. my copay is 30$ but I had forgot my purse. asked if I could pay later or call with a payment when I got home. NO okay can I talk to Rebecc. she came out and said idk what to tell you I have no control. she just didn't seem to care at all about her patient. when I stated that she got very angry with me. I asked to speak to the office manager where Rebecca said I hope it's Erin. she then went back and spoke with Erin and then they came to speak to me where I asked if I could speak to her in private. she said other pt's aren't paying so this is the new polic. I understand but it's 30$ and I always pay my bill. i said now I have to be sick the whole weekend and hope someone will answer on Monday. Erin said well I can give you my extension! OMG how about care about your patients! I'll never go back! they are all about money money money! a dr can override anything! I once changed ins and they told me I could no longer be seen and the dr came out and said yes we will still see her! he cared about his pt! Rebecca does not! stay away! run! as long as you have tons of money to pay and pay and pay, she'll be great to you but the second you don't have a small $30 co-pay at the moment because you left your purse at home she will treat you like your dirt.

Great people and tasty healthy drinks. Been going here for years and never let down by service or…read morequality. Great alternative for lunch compared to fast food.

Higher Level is more then just a shake shop, the staff is like family…read more The staff really care about the customers and are very encouraging when it comes to weight lose issues. Plus, they make the absolute BEST shakes in the world!

I have been going for the Sema injections along with the Lipo-C shots. I love it so far. The…read moreplace and staff is excellent and answer all your questions. Great location and very convenient. I will be going in for an IV drip, because they have great hours and are flexible, highly knowledgeble, and have so many options to choose from.

Same day appointment, excellent customer service and relaxing setting. I would highly recommend.read more

My family and I love this place. We come here for breakfast almost every time we're in Indy. It's…read morepricey but worth it. Staff is always kind and product is mostly consistent.

Love this place, their shakes taste amazing!! And I'm always greeted with a smile. Best one in my…read moreopinion has to be white snickers, beats my chalky homemade protein shake any day

Dr. Ashley is the best. She a genuinely nice person and I like most of the girls in the office too.read more

This place keeps busy enough without another raving review, but oh well. I have medical issues that…read morecan not be resolved but can be managed with regular adjustments and massages and this place is perfect for that. I pay out of pocket since my insurance only covers a few visits a year and these services a very affordable for me here. The doctor and staff are so friendly that I wouldn't go anywhere else.

Probably the best experience for PT in the area. Pete took wonderful care of my mom & really cared…read more Cannot say enough wonderful things about him. The staff is great & attentive. Space is clean and well kept. Highly recommend.

From the owner: Athletico Physical Therapy provides the highest quality physical therapy and rehabilitation…read moreservices to communities throughout 24 states and the District of Columbia, with convenient locations close to home or work. Athletico is committed to our patients and referring physicians through our patient-centric focus, positive work environment, attention to quality and high standard of care. Athletico measures patient outcomes and satisfaction and is dedicated to continuous improvement. Our services can include physical and occupational/hand therapy, workers' compensation, pelvic health therapy, concussion management, athletic training, and more.

So far so good! The dr has been really great with helping to ease the pain of my back. In just…read moreone visit I have felt better and I am confident that continuing to go my back will be better!

I needed help recovering from a miserable rotator cuff injury. Covid lockdown in IL in 2020 blocked…read moreall local physical therapy (hereafter 'PT') options so I've driven 100+ miles round trip 1x/week for the past 6 months to Crown Point. Dr. Art is phenomenal - he quickly, accurately diagnosed underlying cause of my shoulder pain, explained it and then prescribed a relatively simple PT cure - stretching & progressive strengthening exercises. It has produced amazing results - my shoulder pain is virtually gone and as an added bonus my upper arms look great! Next my wife strained her lower back 2 mos. ago so I brought her with. Dr. Art diagnosed and remedied her back pain. But much more importantly he convinced my wife she might be able to overcome her balance issues (resulting from suffering a stroke 17 yrs ago) & possibly eliminate her reliance on a cane if she undertook a PT exercise program (again stretching & progressive strengthening exercises). In 8 weeks she's made great progress so we're very optimistic! Finally Dr. Art's been considerate & flexible re our stingy insurance provider - since they won't cover our PT sessions we pay Dr. Art directly. He charges us less than the trainer at our health club would charge while delivering exceptional results! We greatly appreciate Dr. Art's help! If you have an issue that could be helped by physical therapy I again highly, highly recommend seeking treatment from Dr. Art!

Andrea has created a beautiful space to provide healing for her clients. She explains in detail…read morehow reiki works and makes sure that you are relaxed and comfortable during your session. Treat your mind and body to one of Andrea's holistic healing sessions, whether the reason is relieve stress or anxiety, or just to try and see what and how reiki works and how she can help!

From the owner: Reiki is a holistic therapy, that views each person as a 'whole', as opposed to the traditional…read morewestern view of healing, which separates the mind and body. The practice looks at the world in terms of energy; energy which vibrates in each living and non-living thing. Often, due to the emotional and physical strains of everyday life, the natural energy that runs through our bodies becomes blocked and unbalanced. Reiki works to re-align and rebalance our energy, working on a physical, emotional, mental and spiritual level. Developed in Japan in 1922 and currently practiced all over the world. Reiki can be used independently to maintain health. When medical conditions are present, it is used in conjunction with other medical or therapeutic techniques. Reiki is an energy healing technique that promotes relaxation, reduces stress and anxiety through gentle touch. Reiki practitioners use their hands to deliver energy to your body, improving the flow and balance of your energy to support healing.

I visited last week and the subject of a Detox came up. I am very interested in doing the Detox…read morebefore an upcoming procedure but am inable to find the products on the website. The NP stsyed she would email me the link on the website but she has not done so. I called the office today, left a text message. Someone from the office called me snd stsyed she would pass my mrssahe onto the NP for follow up. Still waiting for the info! Wish the communication was better!!! Wonder how many times I will have to call or text?

So far so good had my intake zoom appointment with Nikki today excited to get this journey to…read morebetter health started