I have contacted the Regional Manager at this location regarding the incredibly rude,…read moredisrespectful, and unprofessional conduct displayed by the Practice Manager at this location in my phone conversation with her. What started as a polite conversation about how I could contact regional management turned into her accusing me of demanding that she provide personal phone numbers for corporate personnel--which I did not even ask her for. When I politely asked her why she was berating me and accusing me of demanding information I never asked her for she became more hostile and dismissive when I questioned her inexplicable hostility. This woman is a not qualified to be communicating with anyone in a professional setting. Such a bizarre and unnecessary display of contempt for absolutely no reason.

I tried to make an appointment for me and my children, the lady that answered the phone was so…read moreRUDE! made it look like she don't want people coming to this clinic. DO NOT WASTE YOUR TIME HERE. Said like 1,000 times that I needed to call my insurance and make sure that we are active... WE ARE! that's why I'm calling duh she kept saying the same thing over and over... l

Thank you Lord for people that do everything within their power to make you feel well taken care of…read more. The service is over the top . In every area Dentist , assistant, secretary , Thank you all for a pleasurable experience. From the bottom of my heart . Teresa Brewington

I have severe dental anxiety and so happy I found this location. I felt like they listened to my…read moreconcerns and genuinely cared to make sure I was comfortable. I had an amazing cleaning and the overall experience definitely had me leaving pleasantly surprised! I do have a filling to get done and I need a night guard and the pricing with tricare was very affordable for my cost side!

I really enjoyed my experience with Hamilton Orthodontics. I decided on Invisalign and the process…read morewas seamless. All of my questions were answered and the staff always explained their processes before doing them. The front desk staff are also very friendly. I'm so glad I invested in my smile and Hamilton Orthodontics took great care of me!

Dr's Engstrom and Hamilton have always been so professional and accommodating towards my family and…read moreI. I really appreciate their services and kindness always and highly recommend seeing them for amazing orthodontic support!!

I went to this Dentist in SOUTHERN PINES, NC for tooth pain and sensitivity. I am Retired US Army…read moreand 100% Disabled Veteran. We have Dental Insurance that we pay for. She took x rays and said I needed a Root Canal on that tooth. She cut my crown (which was pretty new within a couple years) in half to remove it so they could charge me for a brand new crown (Cha Ching). So after the root canal and they simply put on a Temp Crown and said the new Permanent one would take 2 weeks. (Alot of Dentist's give Permanent crowns same day now). They then told me with our Dental Insurance my part of EVERYTHING would be like $970. I paid and went home, returned 2 weeks later to get my Permanent crown. They removed the Temp and cemented in my Permanent with NO adjustments needed. (As I stated the crown she cut off was fairly new). Then upfront the person at the desk proceeded to tell me and she was mumbling, making it hard for me to hear that our Insurance DID NOT pay for "Core Buildup" and I owed $525, WHAT? I was no happy to say the least as I was told before that the $970 would cover all my part? I paid but VERY unhappy and Displeased. I went home and verified through my Insurance and inquired about this "Core Buildup"? Seems that is something ONLY needed if the tooth getting the crown is damaged or cracked in order for the crown to be placed. Mine needed NONE of that and they DID NONE of that, so they committed Dental Insurance FRAUD and when the Insurance company suspected that, they denied it, so they FRAUDED me with the charges. STAY AWAY, this dentist ONLY cares about moving your hard earned money into her pockets and will utilize false charges to do so. That's the same as Medicare or Health Insurance Fraud. Terrible. A good dentist should be able to do a Root Canal through the crown, so you don't have to pay for a new one.

I have had extractions here twice. The staff are all so welcoming and make a usually scary…read moreexperience, so much easier! Not to mantion Dr. Little is amazing and I felt nothing at all during the procedures!! They worked so hard to help put together a treatment plan, as I have several issues. I cannot recommend this place enough!!! I will never go anywhere else!!

Had my new patient appointment/cleaning yesterday. They took great care of me. They were…read moreprofessional. Explained everything to me. I'm 100% happy with them! They were definitely worth the drive from Ft Bragg! Also to add, they got me in pretty quick as some places I've lived you had to wait up for 6 months for a new patient appointment.

Me and my daughter have been attending this dental office since 2020. I called in on 1/11/22 to…read moreschedule a tooth extraction, which the receptionist advised me that she would be able to get me in for an appt on 1/12/22 @ 1p.m. So, I showed up to my appt on time, they took my temperature and immediately took me to their back room. The dental assistant was very nice and talkative which helped pass time while I waited on Dr. Taylor. The dental assistant took x-rays in the mean time. At about 1:30 Dr.Taylor came in to talk to me which was fine. Dr. Taylor left out again and at about 1:40ish she came back in to administer the numbing medication, in the mist of her numbing my tooth another dental assistant (male) stood in the doorway of the room I was in to tell Dr. Taylor he needed her in the room next door to me. (Note. The people next door had literally just gotten there, and I've been there for 45 mins now), after she numbed my tooth she left out. I assumed she went into the next room which she did. Now from my understanding numbing medication takes about 15 mins to fully take affect. With that being said Dr. Taylor didn't return to my room until 2:45. At this point I was very irritated. (Note. I'm 9 months pregnant & need to eat every 2 hrs.. so at this point I'm pretty much starving). In the mist of my hr wait 2 dental assistants kept asking if I was numb and I stated Every-time "yes, I've been numb almost immediately after it was administered" they also kept advising that Dr. Taylor would be in shortly. But the shortly never came. At 1:45 when Dr. Taylor did come in she asked me "is there a problem", I stated yes and explained to her how I felt. She then stated that she was doing me a favor by extracting my tooth and that She had other patients to attend too. She then laughed to her dental assistant and stated that I was very rude. Which I then told Dr. Taylor I felt She was very rude and unprofessional. I understand that these offices have to maneuver between patients, but to leave out of my Room to attend to another patient who literally just arrived in the middle of her numbing me is just insane. Dr. Taylor took so long to Come back that she had to administer more numbing medication because I could feel everything she was doing ( I'm assuming the bit of numbing she did give me was wearing off within that hr time frame). I felt as if Dr. Taylor picks and chooses which patients to treat in a timely matter.. and I feel like this is due to Insurance type and race. Dr. Taylor then stated "well You can leave" & after waiting 2 hrs to get a tooth pulled who's leaving at that point...?!?!? Not I. Please perform the extraction that I've been waiting on for 2 hrs. So to sum this up, Fr. Taylor Came in at 2:45 and to pull my Tooth and I was getting Up out my of the chair at 3p.m. I'm saying this to say it took her 2 hrs to do a 15 Min procedure which is RIDICULOUS. She laughed at my feelings which was disrespectful. All in all, I most definitely will not be going back for further checkups. Ps. Dr. Taylor staff were GREAT. It was literally Just the dentist with problems.

Had a really positive experience with my kids. They enjoyed the staff and cleanings. Office was…read morewell kept. Only downside was that they scheduled all my kids for a day they were closed. We arrived and doors were locked. I went home to make sure I read their reminder paper and it was the correct date and time. Error, but these appointments were made MONTHS ago. Letters were stamped days before appointment. Just a little odd. I'd recommend them overall.

We have been living in North Carolina for about a year and of course we needed to find a good…read moredentist for our four boys. I am very impressed with this establishment. The staff are very friendly and the facility is very clean and kid friendly. My children were comfortable the entire time they were there. This will be their dentist until they can no longer go.

Dr. Sam is an amazing dentist with a soft touch, and an abundance of compassion. He thoroughly…read moreexplains his plan of care taking the time to not only answer your questions but also being receptive to your preferences. Dr. Sam has a passion for dentistry which is evident by the way he connects with patients and staff. I know my smile is in excellent hands with Dr. Sam and his amazing staff. I am even willing to drive from Charlotte to Fayetteville for my restored and healthy smile. I would highly recommend Dr. Sam. Thanks a Million!

The building is not up to code! There are no ramps for walkers /wheelchairs yet all the other…read morebusinesses have them!

Dr. Streets and her team have been amazing. The office looks like a boutique and the staff are all…read moreso welcoming and friendly. We talked through a plan and she answered all of my questions and gave her opinions and explained why. She is very thorough and makes sure you are comfortable. The warm towel at the end makes you feel like you are leaving the spa!

"Best dental visit ever!" Dr. Streets was very attentive & caring. Explained everything. Very open…read morewith information and best 'bed-side manner'. You could hope for staff very pleasant, cheerful & helpful. Beautifully decorated office with relaxing atmosphere.