I had an exceptional driver from Holiday. I was visiting DC from San Francisco and accidentally…read moreleft my suitcase in his car and he found my address and contacted my apartment company to track me down. The cab driver (Ahmed Ahmed) was worried because I had jewelry and other valuables in my suitcase. He was SO professional and kind and went above and beyond. What a great employee!!

Port Taxi,,,Always driving above and beyond,Serving the community driving to much needed Doctor…read moreappointments Food shopping,Work transportation and unnessary DWI..We are in a serious crises with the MEVA strike Everyone needs a ride.So Big . THANK YOU for being there for us !!!

We used Port Taxi after a wedding this past weekend (we lived 6 miles down the road), and when they…read morepulled up, the driver was in her own personal vehicle. She explained during the ride that they were down a cab so she was driving her own vehicle. There was no meter, and no price estimate given to us. She struggled with her Google Maps for awhile and we started to feel like this was not a professional operation. Then during the drive, she started telling us about how Port Taxi saved some girls from being price gouged recently. When I mentioned that Uber had tried to charge us $75 to go the 6 miles home, she said quietly, "Well, this is $77." I was floored. $77 to go 6 miles? How is that calculated if there is no meter? I would not trust them without an upfront estimate. My guess is they look at whatever Uber is charging during surge times and match that. There needs to be more regulation on taxis because people are getting taken advantage of.

We arrived early morning from Union Station , the driver was very professional and extremely…read moreaccommodating. I would recommend them again.

I took a trip to Washington D.C with the family last week and we used this service. I greatly…read moreappreciate everything you guys did And showing me some extra places that we didn't know about, great drivers and very responsible. They are there when you need them at anytime, Thank You very much

The driver is always curtious and professional when driving me to the airport. GoGreen Cab has…read moreexcellent cab service. Won't go with any other taxi service. Keep up the great customer service.

Excellent service and you get what you pay for. It was likely a bit more expensive than an Uber,…read morebut well worth it. Communication when booking via text was easy and quick, and the driver showed up exactly on time, was super nice, and his car was spotless. I'll definitely use GoGreen Cab again.

I knew getting around DC on the 4th of July 2026 weekend was going to be horrible, so when looked…read moreat ways to get around I landed on Yellow Cab of Dc. Christopher set me up with a cab for the day on Thursday ( a whole lot cheaper than a limo) so we could do Arlington, Mt. Vernon and back. The rest of the weekend I used the YCDC App and it worked beautifully. Again, no limos, but timely, nice drivers and easy. We tried to get an Uber once, but ended up going back to Yellow Cab. We had a wonderful time celbrating the 250th, and YCDC took away the travel worries I had envisioned. I will use them again.

I only went looking for an alternative to uber & Lyft to save money during rush hour. My kid goes…read moreto school about a 15min drive from home, but no one is able to pick him up and he's too young to take the multiple busses it would take to get home. I used the YC mobile app & web app twice to get him a ride. Both times it said the driver would arrive in 4 mins--guess that's their default--but actually arrived in 15+ mins. When you book, they just tell you the ride is confirmed, but don't give you any information about the driver or how long it'll take for a few good long minutes. After a loooong wait, it says your driver is 4 mins away. The last time I booked with them, I watched the car on the app that had confirmed just sit, not move an inch, for probably 5 minutes solid. Geographically he was super close. Then for about 8 minutes he just inched along until he did finally reach the neighborhood. BUT, he whizzed right by the school and went down the street and just sat there. I called the service number 3 times-- it's just an automated machine. You can request to speak to the driver. Each of the three times I selected it, hoping to let him know that the school was behind him, it ring once and then hung up. After waiting for 16 minutes total for a car that was in the beginning had been like a 6-minute drive away, I cancelled the ride and ordered an uber for $8 more, which arrived in precisely 4 minutes.

DCAcar is fantastic. Making the arrangements is super-simple, and the people that help with…read morescheduling are friendly, clear, and very responsive. The drivers are exceptionally professional and helpful, and the cars are comfortable and luxurious. Best of all is the personalization -- they monitor your flight, they contact you when you're on the ground, and they figure out the best place to meet you at the airport. The whole thing is simple and seamless -- exactly what you want when you travel.

As always, DCAcar is our go-to transportation partner due to their exceptional customer service and…read morereliability. We experienced issues with our corporate credit card during several recent bookings, and the DCAcar team was incredibly gracious in honoring the rides to ensure our executives arrived where they needed to be without disruption. As of this morning, the credit card issue has been resolved, and we're especially grateful to partner with such an outstanding family-owned transportation company that consistently provides top-notch service and truly cares for its customers.

The Ubers I've rode with here in Washington DC have been very nice people and ho are quick to out…read moredestination.

Uber abandoned me at the airport and the app broke down. I scheduled a ride from the airport to my…read moreapartment A DAY BEFORE. I got off the plane to find my Uber driver 40 minutes away. I called him and he had no explanation except "Call Uber". BEYOND UNACCEPTABLE. I was unable to cancel the ride for another because your app thought my ride was "in progres" AND it wouldn't let me log in to make a phone call through the app or get help. Over and over again for an hour I tried to get help from Uber and couldn't reach a SINGLE PERSON. When I finally did--all they could do was charge me $30 for the trip you forced me to cancel THAT SHOULD HAVE BEEN THERE WHEN I ARRIVED and then charge me $78 for a new ride--$30 MORE THAN THE RIDE I HAD SCHEDULED. I've now paid $100 to wait an hour to get home when I should've paid $40 to not have to wait at all. They stole money from me, failed to help me when they left me stranded at the airport, finally *did* connect me with an agent only to charge me more than double for all the difficulty, and then made it impossibly difficult to even ASK for a refund--because there's no phone service for customer support. Just their circular AI and a series of multiple choice options THAT DO NOT COVER ALL POSSIBLE PROBLEMS. They're obviously trying very hard to take ZERO responsibility for your failures. So please know that I will NEVER use UBER again. I'm so done with them that I'm copy-pasting this review anywhere else that I can and giving them as many 1-star ratings as humanly possible.

If you're seeking exceptional customer service with dependability, Next Destination is your final…read moredestination! From sending the inquiry to booking to pick up to returning back home, the experience was amazing. They stay in constant communication with you to ensure they are meeting your service expectations. I highly recommend Next Destination for your transportation needs - no matter how big or small.

In response to Marion's comment below, any claims of a partial refund are entirely unsubstantiated…read moreat this time. The credit was absolutely refused, given your lack of understanding and inability to resolve a simple issue within 20 minutes of phone time. Yikes! -- After 2 positive experiences, things unfortunately took a negative turn with Next Destination Transportation. The owner, admittedly, is underway in a busy season and sent zero text messages (as he has done in the past) to confirm a scheduled pick-up. Miscommunication on both ends perhaps and the terms and conditions are spelled out on the website but it seems he picks and chooses when he wants to follow them. In the spirit of fairness, the cars have been clean and the drivers have been professional...until now. What I won't do is stay on the phone for 20 minutes repeating myself. I simply encourage all of you to get confirmation by phone, email, AND text if you don't want your full payment to be a donation to the business. =)

Lyft's map service over rides addresses I put in. I've used Lyft due to an injury for past 6 weeks…read more Half the time, the driver has gone to the wrong place. The phone number on the website is not customer service; it's gift cards

Driver changed 4 times in the space of 8 minutes. And then driver checked that he had arrived when…read morehe was at the back of a long line of traffic. I texted driver but no response; Lyft texted that I was about to be charged extra fee because it had been 5 min that driver was 'waiting' Lyft usually good but not today

Picked up and dropped off on time. Vehicles were clean. Really nice and safe drivers. Definitely…read morewill be using them again in the future and recommend to others.

I would give On Time Limo 10 stars if I could! I've used this service multiple times and will use…read moreno other. We were 3 traveling senior citizens with heavy luggage. Our driver wouldn't let us lift a finger. The vehicle was luxurious and pristine. When we needed transportation again, we received the same excellent service. The owner of the company is Isaiah. He has MANY repeat customers for good reason. I count myself among them!