I have a 1980 Mesa Boogie MKIIB that was serviced and retubed by Adrian. It has never sounded…read morebetter. I added an extension cab with an EV speaker that he also loaded for me. My band mates were blown away. Adrian also did consignment work for a number of guitars and amps. He does a first rate job and I am very happy with his results.

Adrian is a great tech. He is also a very reliable and drama-free. Highly recommended!read more

Not what I expected. Seems like a rush job setting up my guitar…read more I think I'll do the next set up myself. Seems expensive for what I got.

I bought a scrapper Les Paul on eBay that had all of the wiring ripped out except the pickups. I…read morehad no idea what this guitar would sound or play like, so I gave Andrew a call (he answered and I got a quote and appointment set up within 5 minutes) I got there and asked him if I needed a setup, and instead of being un-transparent like other repair places, he tested the intonation and sound right in front of me so that I could hear if it was sounding right. He seemed pretty busy this week and told me it would be about a week's wait for my work to be done. Well, Andrew called me in HALF the time he said it would take to finish the job. He let me play it in his home to make sure everything worked okay. Well, holy cow, this guitar sounds and plays better than the Gibson Les Paul classic I hawked a year ago! His prices are really great too. Definitely going back to Andrew in the future. Thanks!

Great service and excellent communication. I went there…read morefor a guitar set up and will continue getting my guitars worked on here forever.

I am a professional guitarist - and have been for 56 years now (hate to admit it! LOL) - and I'm…read moreVERY picky about the guitar techs I allow to work on my guitars, and I'm happy to report that Jason is one of the very best I've encountered, in my many experiences with guitar techs, and in many different locales (including New York City, Boston and Chicago). He is also one of the most knowledgeable I've ever met - a storehouse of incredible information, and he regularly suprises me with guitar and guitar gear facts I was not aware of! He's also a very nice guy, a very good player, and he's very reasonable in price. He's not the quickest ('cause he's busy) but he's one of the best out there. He works out of his finished garage at his home, which makes it a pleasant experience visiting with him when bringing him more work. I've used him now for a couple of years and for a number of projects and I highly recommend him.

This was one of the most frustrating customer experiences I've had. My credit was not the issue,…read moreyet this company still acted like I was unworthy of basic service and tried to force a $600 deposit on top of monthly rental charges. I had already been a customer for a year, paid every bill on time, paid a deposit at the very beginning of my account with them although my credit was GOOD. Not fair, not poor, GOOD, and still got a nonsense explanation that made it clear they either don't value repeat customers or don't know how to apply their own policies consistently. I walked away and found another company (Blackerby) with far better service, better rates, a $125 deposit, and no credit check. The difference was night and day. This company's deposit policy feels arbitrary, their pricing is excessive, and their treatment of customers is flat-out poor. I would not recommend them to anyone. By the way I paid for an entire year of rental upfront with the other company and still paid less than the $600 deposit fee that Strait Music tried to play in my face with.

My daughter and I came in looking for a case for an acoustic guitar. We interacted with several of…read morethe staff and they were all helpful and great people, but they noticed that the acoustic we had was very large for my daughter and showed us some smaller options. We came in looking for a case, but Rodrigo recommended the South store that had a better selection of smaller acoustics and we bought one the next day. Good call, Rodrigo! She is having a much easier time playing now.

I took my sax in to get it serviced and Micaiah Navarrete did an amazing job on my Alto Sax! I…read morewasn't sure if it was beyond repair, but he made this thing sound amazing!! I definitely recommend him to anyone needing work on their wind instrument!!

These guys are great! I was in a time crunch to get my son's cornet fixed before school started…read more Every other shop had long wait times. Better Than New got the repair done in less than 24 hours! They were quick, friendly and reasonably priced.

Howard was friendly, knowledgeable, and refreshingly honest. I brought him my 1982 Les Paul for a…read morecracked headstock. He did a comprehensive inspection of the guitar and gave me a clear estimate upfront with no suprises later -- headstock repair, fret level and setup with new strings. And he sent a mid-project update as a courtesy to let me know how things were going. Communication like that is rare. Two weeks out, my guitar played like new. Action was perfect, fretwork clean, yet it still had it soul. Small shop, big talent. If you're north of Austin and your guitar needs love, Howard is the man.

i'm always a little apprehensive dropping off a guitar to get work done, especially one i care…read moreabout. in this case it was a 15-year-old Taylor acoustic that was passed down to me by a friend, so i didn't want to hand it over to just anyone. booking was easy, and when i showed up Howard greeted me warmly and we talked shop for a few minutes while i checked out the studio. the room is full of instruments and art, and i felt comfortable pretty much immediately. about an hour after i dropped it off, Howard sent over a detailed PDF diagnostic and an email explaining what he found, what he recommended doing now, and what could wait until later. i appreciated that there was no pressure to do extra work. i even brought my own strings and he adjusted the price accordingly, which i thought was a nice touch. turnaround was quick too. i dropped it off and picked it up the next day. when i came back, Howard spent some time with me making a final truss rod adjustment so the setup matched how i actually like to play. i prefer the strings a little closer to the frets, and while i probably wouldn't have noticed some of the finer details myself, having him explain what he was doing and why gave me a lot of confidence in the decisions we made. overall, i felt like i got way more than a standard setup. the work was great, communication was great, and the attention to detail was obvious the whole way through. i'll definitely be bringing my other instruments to him in the future and wouldn't hesitate to trust him with any guitar i own.

Moon Music is one of those places you can always count on. Julio and the all of the staff are…read morealways friendly, knowledgeable, and incredibly helpful. Their service is fast, their prices are very reasonable, and they always take great care of my instruments. Whenever I have an issue with a guitar or need something fixed or adjusted, I know I can bring it to Moon Music and trust that it will be taken care of properly. It's great to have a local music shop where you feel like they genuinely care about the musicians and their instruments. Highly recommended. Thank you, Julio and everyone at Moon Music!

This is by far the worst place I've ever taken any of my gear.. two guitars, and a 1993 blues…read moreDeville, and both guitars came back, messed up and had to be returned. We're talking out of intonation, and one Guitar had a loose Jack that was fine when I brought it in. Then I take my amp there to get worked on and after three weeks and $200 worth of service it's still got problems. This is by far the worst place to go. Being from Los Angeles I've worked with many techs in my 55 years as a musician, and never had to deal with such incompetence. However, anybody can make mistakes, and it's understandable that things do happen but in three separate episodes, the job was not done correctly and I have to keep going back to hopefully get it done right. Then on top of it, Matt, the owner tells me he doesn't like the way I am talking to him. Well, Matt, maybe you think it's no big deal, and I guess you think I should be happy to drive 40 miles round-trip over and over and over again so that your "techs" can get the job done right. Absolutely pathetic! Do yourself a favor and find another place to go because these guys are high priced amateurs.

Dropped my Fender Player Series Tele off to John over at JK Grooves for a setup. This was my first…read moretime sending anything to John but surely won't be the last. A few days later I picked my guitar up and was completely satisfied with John's work. Very professional, reasonably priced, completed when promised, great work. He lowered the action for easier playability and the intonation was spot on. Thank you John for being as advertised.

I've played on my Yamaha acoustic for years now and it was having issues, and was debating if I…read moreshould save and invest in a new guitar or just get my Yamaha serviced... and I am so, so glad I chose the latter and got repairs done by JK Grooves! It honestly felt like playing a new guitar when I got it back, and to top it off it was both logistically easy and affordable. So grateful we have this service right here in the heart of NOLA!