I made an appointment for routine bloodwork online for 9:15. Checked in and opted to wait in my…read morecar. At 10 am want upstairs to see where I was in line. No one is available to ask any questions to. I went back down to my car. Tried calling twice and left message that were left unanswered. It's 11:34 and I still haven't received a call to come in not that I'm waiting any longer! Horrible experience. Do not go here!

I have been coming here for my last 3 pregnancies for routine lab work…read more & they're usually good at doing what they have to do, get you in/ out, not too much wait etc But the only phlebotomist that knows what she's doing is Latoya! She's so gentle, she's in/out with the needle with no pain! & I never bruise with her. Anyone else (2 previous bad experience when she was not there or busy) my arm was hurting & I had black/ blue for a couple of days LaToya you're so awesome & I appreciate what you do! Next time if she's not there I'm rescheduling!!

I came in around 7:30 AM as a walk-in. Even though there were several people already waiting, the…read morecheck-in kiosk scheduled me for a 7:50 appointment. I received a text at 7:45 letting me know they were ready--super efficient! The phlebotomist was excellent. She was so skilled that I didn't feel a thing during the blood draw. I did not get her name because I was still tired at this hour of the morning. I was in and out in just 15 minutes. Quick, smooth, and professional. I didn't take any photos out of respect for patient privacy.

My first time at this location. Thr location in North Babylon, NY pops up on Google but it's…read morepermanently closed. This Quest Diagnostics office is located within an office building. Although system shows booked for that day, if you can get there at 6:30 AM you may be able to see someone which was in my case. Checked in at the kiosk and saw someone right away (literally waited 2 minutes). Although the phlebotomist was completely inadequate with learning hoe to work the computer (I sat there 30 minutes) and had to ask 2-3 people on hoe to enter my information into the system, blood drawing took 1 minute and I was out of there. All in all, great experience, staff was friendly and professional and facility was clean. Would recommend if you're in the area. Make sure you bring your prescription to the appointment! Heard a patient didn't bring one and they won't keep in the system longer than a week.

I've gone to this lab many times. The office is organized and after a short wait, I was called in…read moreand the blood was drawn. The tech did a great job with finding my vein and filling the vials... no sore arm or 'redo's'.

yesterday at the babylon location I was treated awfully by the man at the desk he took an accident…read moreof my ins card slipping off counter to his desk and told me to pick it up start over I said sorry it's plastic was not intentional well he would not let it go I said this is absurd he then told me get the f out and I asked for the manager he gave me a card with rhe Babylon number and kept hanging up on me. I finally got the nice manager I was sent to west b. location. the lady I know from Babylon was there she's lovely

I've been here 3x (weekday mornings). Each time, I am in & out within 10-30 mins. The check in…read moremachine makes things smooth. Waiting room is clean & quiet. The patient rooms & bathroom are all very clean and minimalistic.

Horrible! Lady can't…read moresay my name correctly so when I tell her to address me as Mr.(my last name) she says that's not what the paper says. I tell her look this is my first name and this is my last name. Then I say thanks for having me sit for 40 minutes without even acknowledging me. She states well we are under staffed and busy. I tell her not my problem but I'm a diabetic that is fasting and maybe out of courtesy you should check with your customers. She says have a seat and someone will get with me because I said can we move this along. I plan on writing corporate about this and giving negative reviews on every website I can.

I had a very disappointing experience at LI Urgent Care in West Babylon…read more My appointment was scheduled for 9:08 AM, yet not a single staff member--front desk or medical--arrived until after 9:10 AM. If your hours begin at 9:00 AM, patients should not be left waiting while the entire staff arrives late. It immediately set the tone for a lack of professionalism and respect for patients' time. Unfortunately, the issues only escalated from there. I took the time to clearly explain my allergies to the provider, yet a prescription was still called in for a medication I am allergic to. This is not a minor oversight--it is a serious patient safety concern. As someone already not feeling well, having to go back and forth between the pharmacy and the office to correct this was both frustrating and unacceptable. The replacement medication that was prescribed caused significant side effects, to the point where I did not feel comfortable continuing it. When I called back within 24 hours to request a change to a medication I have previously taken without issue (and confirmed to be dye-free due to a severe allergy), my concerns were dismissed. Instead of listening, I was given an inaccurate explanation that my reaction was due to combining it with a steroid--despite the fact that I had already consulted with the pharmacist and did not take the steroid at all. At no point did anyone take the time to have a proper conversation or fully understand the situation. To make matters worse, when I inquired about dye content the following day, they were somehow able to check and verify the medication. That level of attention should have been provided from the start, especially given that my allergy was clearly communicated. Consistency in patient care should not depend on who happens to be handling the case. After verifying with the pharmacy which medication would be safe, I called the urgent care again and requested that specific prescription. Once again, after unnecessary back-and-forth, they agreed--but then proceeded to call in a completely different medication without any communication or explanation. The lack of attention to detail, poor communication, and disregard for patient input made this an incredibly frustrating experience. What should have been a straightforward visit turned into a stressful and drawn-out ordeal while I was already unwell. I will not be returning. This experience was a complete nightmare and only made an already difficult situation worse.

This was my first time at LI Urgent Care in West Babylon. I had a sore bump on a finger that was…read moregetting worse. It was diagnosed and treated with antibiotics prescribed. The place was immaculate. Everyone there was courteous, pleasant and professional. The medical and administrative experience was great.

Khadine was simply amazing, she made it a seamless process from start to finish. She was…read moreprofessional, personable, kind and efficient. I also appreciated the updates on shipping to the lab. Will definitely be booking again.

So convenient and Khadine is great! She is always prompt, efficient and very professional. Khadine…read moreis a skilled phlebotomist and makes the process literally painless.