Excellent service. Wonderful prices, Super kind and friendly…read more , Wouldn't go to anyone else the store is nice and clean I've been to the other westford locations and there dusty.

Loved the original owner he was so sweet and knew his customers which was great but since the…read moreoriginal owner sold a few years back the new owner hiked the prices up like crazy

Selection is great but the staff is so rude. Not a one time problem, keeps happening every time I…read morego in there. I have decided to shop elsewhere from now on and am done giving my business to them and would never send anyone there. They are so annoyed that they have to ring someone up or put items in a bag. Am I really expected to walk out carrying 4 bottles of wine in my arms. They are unprofessional, rude and make me feel so uncomfortable. I should have got their names but mostly the women behind the counter, and NO they were not busy, they were sitting behind the counter doing nothing.

Ever since the change of ownership here this place has been terrible largely because of the…read moreincredibly rude people that work there. I was there on 12/19/24 and the woman practically threw my bottles in a box she was so annoyed I asked for one . Just so incredibly rude. This wasn't the first time however This place is staffed with people who could care less about the customer. I am never shopping there again! Awful!

Always super friendly staff! Every single staff member is nice friendly and helpful. Always a…read morepositive experience whether I am buying one bottle of a couple of cases.

I had a very bad customer service experience in this liquor store. I brought 4 bottles of wine to…read morethe checkout counter. The young woman working there did not say a word and just started to ring up my order.I gave her my credit cardShe then proceeded to put all 4 bottle of wines into a single paper bag. I asked her to separate the wines into two bags and she snapped at me and said "We don't usually do that". I found myself having to explain to a clerk that two of the bottles are gifts and the other two are for my own enjoyment. She begrudingly pulled out a second bag and put two bottles in it. She then decided the first bag she used was too big so she pulled out the remaining two bottles and use the bottles while still in her hand to knock the bigger paper bag off the surface while her other free hand pulled out a smaller bag. Wow, really? I bought $63.00+ worth of wine from you and you are giving me an attitude? Really? Is it because I'm Asian? she was quite pleasant with the Caucasian customer before me. This is my last visit to this liquor store.

They have a great selection of unique beer! The service is friendly and helpful. I think the…read moreprices are a little high. The atmosphere was clean and well kept.

No matter what you are looking for, if it's beer, you will definitely find it here. I usually stop…read moreby every couple weeks when visiting my parents in Chelmsford to make a six pack or twelve pack. They have a great assortment of beers that are categorized making it easy to find what you are looking for. They also do fun things with beer like holiday advent calendars, etc. With a recent expansion they have a ton of cold fridges, wine, and hard alcohol.

Don't bother with their website. Product availability is inaccurate... We visited two Lincoln…read moreLiquors and none of them had the product that was supposedly available. Come to think of it, don't bother coming here at all.

After two tries at an order and a little back and forth calling to lock things in, I'm going to…read moreround up since the guys at Lincoln Liquors have an eye to online security and are reasonable. I had a 3.5 star experience overall, but once we were on the same page the guys I worked with ultimately were understanding, trusting, and made sure they were able to provide me with the quality level I was looking for. I can see why people reference customer service. To be honest, I was a bit put off at first since I placed what I felt was a straight forward order with a clear explanation in the notes field. So I'd definitely recommend the staff pay better attention to that, and pick up the phone to call the person who placed the order before declining it. But they were just trying to protect someone from a potential fraud purchase. A quick phone call with me taking an understanding approach and simply saying, "Please? There are multiple names on the order because I'm ordering for a gift my boss is sending to a colleague and using her credit card. And it would really make my job easier if you guys can help me," made for a solid experience with a great end result. If I need to source gifting options in the area again, I'll go to Lincoln Liquors first. If you're placing an online order where the name for pick up is different than your name, you should be golden if you call them before you send the order through. From what I've experienced, as long as the guys at Lincoln Liquors know and can meet your needs, they'll make sure to do right by you.

The store closes at 10. Went in at 9:20 to buy some alcohol and browsing through the choices they…read morehad. Cashier was extremely rude and told me to "stop browsing and hurry up." When I pushed back, he told me "I shouldn't have come in during closing hour and that he had other stuff to do." Not really sure what his issue was and why he thought I was going to take forty minutes to buy liquor, but I recommend you take your business elsewhere. The guys at Westford Wine and Spirits are friendly and will help you make your selection (and usually have lower prices to boot), and the guy at Westford Package across the street is friendly. Not like there's a shortage of liquor stores in this corner or town.

I like this store for wine. It's not a huge store but the wine they have is a good selection.read more

The prices here are middle of the road and you need to know what your buying so you don't overpay…read more The selection is adequate but not great. The service was also adequate. The store was clean and well lit.

Great service on drizzly. They deliver rain shine or snow. Totally impressed they still delivered…read moredespite the crappy New England weather!

I love that this place has cooking wines that I can't seem to find anywhere else. It's also very…read morereasonably priced. The Johnny Walker blue, black, and green label are all available at a great price, and they also wrap it up for you if it's a gift!

I was searching high and low for a cinnamon sugar flavored vodka I had had before. No place had it,…read morebut on my hunt I came across this liquor store. They had one of the widest variety of beer, wine and liquor around. The owner was very nice and helpful and even offered to order that flavor I was looking for in the future.