Very friendly... Very professional...He was always on time…read more His prices were great! He came back out for 2nd issue and did not charge me for the labor! Great guy!

No call no show. My appointment was confirmed and he was supposed to show up between 10-12. Never…read moreheard from him

Excellent same day service, very respectful and knowledgeable. Very good service.read more

Helped us out on a sunday in a pinch. Teddy is a good guy with the right know how. Thanks!read more

no show for appointment then rescheduled for next day without checking with customer first. Also…read moreonly payment in Cash, Cash App or Chime. Very unprofessional!! Found another repair service as I feel the quality of how this was handled led me to believe not a legit company!!

Brad gave excuses to come back with the part for repair and doesn't return. Not answering or…read morecalling back. He is unreliable and not someone to be trusted.

Great person very knowledgeable But the only problem is you guys don't have live agents to speak…read morewith there's no live communication and that is very frustrating I need to speak to someone

Joe serviced our cooktop today and the experience was excellent from start to finish. He diagnosed…read morethe issue, explained what was happening, and walked us through the repair process in a way that was easy to understand. It was obvious he is extremely knowledgeable and highly skilled at what he does. Beyond his technical expertise, Joe was professional, polite, and respectful of our home. He worked efficiently, answered all of our questions. Outstanding service. Highly recommend. Tony

I called yesterday for an appointment and I had a very pleasant young man, Chandler, here. He…read morecalled me before arrival and diagnosed my problem. I am very happy with his performance and price. One year ago, I had a different problem and I called GE, and I was not very happy with their performance. I'm waiting for the part to come in and be installed. So far, so good. Thank you.

They are not to be trusted!! They said it would take 3 to 5…read moredays to get the part but wanted to get paid upfront $300.01 8 days go bye and they would not call me back! So I called my credit card and turned them in! Don't use this company!

I had the pleasure of speaking to Steve on the phone about my dryer and he diagnosed my issue over…read morethe phone. He came to my house on time, diagnosed it, came prepared, fixed the problem and didn't leave a mess. I appreciate the service and that you didn't try to empty my banking account. Yes I did schedule him to come back next week to work on my freezer. When you find a good service man you have them fix everything!!

Had a technician come out to repair a washer hood. Unfortunately, he didn't have the necessary part…read moreand had to order it. Six weeks later, the part still hasn't arrived. I contacted Speed Queen corporate, and they confirmed the part has been in stock. However, RSI goes through a third-party supplier and, I was told, cannot order directly from Speed Queen. After this long delay, you would think an exception could be made. To make matters worse, communication has been poor throughout--phone calls are rarely returned, and updates have been minimal. Overall, a very frustrating experience.

I purchased elux washer/dryer in aug'24 in June 25 I had a tech out to check for leaks, non found…read morethank goodness. nice man. in July 25 had to call again the washer was not balanced.he took the machine apart again and left, it was somewhat better but then got worse. in aug 25 I called back because of the unbalanced machine which I believe was in part due to him having to move the machine twice. i was told that because I was 2 weeks out of my 1 yr warranty i would have to pay for a service call. i don't want something for nothing but because of the 2 previous visits they couldn't even meet me half ways.

Roland came and did fixed the stove so professionally. It took him maybe less than 30 mins to fix…read morethe issue and we appreciate it.

Roland came and fixed my dryer for a decent price he came and checked it out, got the part and…read morerepaired it same day. All for a reasonable price . Spring of 2024. No issues sense . Highly recommend.