Wonderful friendly office. Laura is spot on. Whole experience has great. Right on time with my…read moreappointment. Thanks to everyone at there office for being so attentive!

Liza at the front desk is rude and painfully unaware of insurance policies and customer service…read more She violated HIPAA by sharing my diagnosis in the waiting room with another patient present. Dr. Nijam is unresponsive and Carrie's around an energy that steams "I don't want to be here and I don't care about you." This was made obvious when she was late to the 2 appointments I had with her and walked out of my first appointment to see another patient. Please, if this post can do anything for you as a reader, it is to NOT attend this physician. There are so many other ones nearby that will make it worth your time and treat you like a human!!!

I started going to this practice when my primary of over 40 years retired. I am very pleased…read morewith this practice. Dr. Meyer is very attentive and so are all the members of this practice. If they say that they will call you they are true to their word. Highly recommend.

I have been going to Garner Internal Medicine for many years now. They have always been friendly,…read moreefficient and helpful. They were very good at helping me discover and work with my cancer. They take very good care of their patients. Getting to know them and asking lots of questions (which they should). They also listen to what I have to say and take it into consideration. If you need a primary care physician I would highly recommend that you check in to Garner Internal Medicine.

This practice appears to have significant issues with doctor AND patient retention. In the 3 years…read moreI was there, 2 Physicians Assistants, and at least 3 patients, were released, kicked out of the practice. YES, releasing patients is a thing, typically VERY rare in the industry due to the downstream impacts of abandoning patients, but 3 in 3 years, clearly not for this practice, and 2 PA's too in that time? One has to ask what the heck is going on over there?! Why are they having so much trouble keeping doctors AND patients? What is the common denominator? Say it with me....POOR MANAGEMENT! There is much more I have to say on this subject but need to refrain in this forum. I will say to anyone else in this situation, it isn't right, and don't be bullied with what appears to be iron clad paperwork...

On 8/5, I canceled an appointment with a Physician Assistant more than 24 hours in advance and…read morerescheduled for 8/9 to see my primary physician. Despite proper notice, I was charged a $100 cancellation fee for an appointment I never attended. The charge is unjustified and not a medical service fee. I was on short-term disability and needed to meet my physician to complete insurer-required paperwork. I've since received repeated past-due notices and payment demands for this disputed amount. The clinic also sent notice that they will not accept partial payments, raising concerns about unfair billing practices. When I raised my concerns in writing and advised that I intended to file a complaint, I received a text message from the office manager, Dr. Gruber, accusing me of being "threatening." As an African American woman, I found this characterizes my professionalism unfairly and offensively. I am requesting: Removal of the $100 charge. Written confirmation that no further billing or collection attempts will occur. I have pursued this through the BBB, the Department of Consumer Affairs, and other consumer protection channels. This complaint is to show their unfair billing, poor communication, and discriminatory treatment.

Can't recommend them enough- I love everything about this practice from check in, to the ease of…read moreblood work, to the compassionate nursing staff to the doctors- especially Dr.Konopka! They are always punctual and very thorough and I've never felt rushed. I've been a patient for many years now and I'm grateful for them!!

I have been a patient at Village Family Care for many years. I love the doctors there. My doctor…read morewas Jenna Hoh and she is fantastic. Unfortunately, the billing department provides poor service. I have twice been charged during a well visit for services that have been previously mentioned in other appointments. When I spoke to the billing department they said that I could not discuss anything that was a new illness during a well check up. I told them that I did not do this and they said that I must have brought up things other than what was allowed during my well checkup. I called Blue Cross and they told me that the office was improperly coding the visit and this should not have occurred. I will not be going to Village Family Care anymore or any Novant affiliated office.

I've been coming here for years and the doctor that I see takes his time with you and even ask how…read moreyour life is going. The lab lady Joy is phenomenal and it's just such a very nice person. I've been happy with my experience as I've been coming here for over 10 years.. I am unsure why the negative reviews but it's very easy to be seen when you need to be seen and they care.

Best place for quality care. Doctor has great bedside manners and treats all concerns with care.read more

My experience with Danielle Du Fresne, PA-C, and Dr. Neelu was deeply disappointing. I have never…read morebefore encountered such dismissive and unprofessional treatment from healthcare providers. The lack of care and compassion was astonishing. Due to the severity of this experience, I have filed official complaints with both the Attorney General and the FSMB citing discrimination.

Dr. Neelu Argarwal MD awarded as "America Top Physician" by the consumer Research Consul of…read moreAmerica. She is kind, ethical, and goes to the point immediately. She knows her patient by name and interacts with others Doctors you might have in a fast way. I am happy with her as my primary care.

I totally understand what the review below says about how unorganized the office is. Yes it takes…read morea bit to get referrals or a lab order but a quick call or message through the patient portal will fix that. This is a one doctor with one assistant practice. The doctor spends ALOT of time addressing the needs of each patient. We have never had extremely caring and through service like this and by we I mean my family. We have had one urgent visit and they squeezed us in. Dr. Eily is extremely caring, wants to get to the root of the problem, and so kid friendly (my son turned the exam room into a rocket ship and she played along while examining). This is not your traditional cookie cutter office. There are some quirks but I'll take it. Us holistic folks are quirky in our own way. For reports or referrals we (patients) need to do just a little work or lets call it team work with the office. They upload the referral/ lap report to the patient portal, you print it and take it to the doctors office or you can download it and send it to the office via email. We haven't had an issue. If your going to LabCorp bring the physical order and YOU choose online what location best suits you.

Most unorganized practice I've ever been to. They ordered bloodwork and three weeks later the…read moreorder has still not been sent in, and I after three times still do not have the correct paperwork to complete the bloodwork. I have been sent to the wrong lab twice. And it's as if they don't know what they're doing. It was completely a let down

After a recent move I was in the market for a new provider and not having much luck. I happened to…read moredrive by the office and was blown away by how fast they fit me in. I've had to wait 3-6 months to establish care in the past only to find out that the provider isn't a good fit with my health goals, or retiring. Laura and the office staff were genuinely happy, as well as efficient and welcoming. Having labs on site, an easy to navigate patient portal and televisit capability are all fabulous perks as well. Feel like I finally hit the primary care provider jackpot! I hope I won't ever need anything more than rx refills for BP and HRT, but if I do I am confident they will be able to keep me in my best health.

I've been a patient here for a long time. I can always get an appointment at a convenient time, and…read morethey are great at getting me in at the scheduled time. I've always found the service and care to be excellent.