I have been coming here for years and love this place. Yesterday was my first day with Kathi and I…read morewill be requesting her from now on. Make sure to call ahead and get an appointment. I do not recommend scheduling online, I have done this a couple of times and they have had to cancel every time because overbooking. I did schedule a massage on their website and it was cancelled as well, however last minute she called and was able to get me in. Two things I wish they would improve: In previous years they always offered a water or carbonated beverage, this isn't happening anymore. It was a nice touch. At least a water if you are sitting there for a hour. Second is hoping they expand to a different location soon. It has become crowded and less enjoyable. So many people are working in there now and it gets really loud. You can't hear the employee talking to you anymore. Additional comment, the male employee that sits in the last pedicure chair, sucking on your sucker slouched down in the chair. Please stop doing that, really creepy and unprofessional.

Soothing pedicure room in the back was different. Quality gel pedicure. Even though we got basic,…read morethere were a lot of pedicure options and add-ons.

I've been going here for at least 4-5 years and this was the craziest set i've ever received. I…read morerealize I failed to mention I wanted to get chrome on my french tips so for that I apologize. However, it's like right as I sat down she was heavy handed with the drill to the point my fingernail started to burn. Then she made a shady comment about the type of base I wanted for my nails. She just had an attitude throughout my appointment. Regardless of all of that I still tipped her $30 on $80 just because I work in a restaurant and deal with people everyday so I know what it's like to be going through something and not wanting to work. So with that being said, I still tipped her when I could've just not tipped her. Look at these nails lmao.

Always make time for me when I walk in. Got my first set of full nails today and they came out just…read morelike the picture I showed them! Along with the fact that they make sure to get off all the dead skin and prices are not outlandish, I will always be going back here!

I had a fabulous pedicure and everything was pleasant and clean. Recommend trying it for yourselfread more

They are the nicest people and they do a great job on nails !! I enjoy going there and relaxing…read morewhile they do my nails. Been going there since they opened !! Try them you will love them !

Love my nails Hannah did a great job. They got me in quickly and she was very fast but paid great…read moreattention to detail.

My daughter and I went for pedicures. We waited for 15 minutes. Employees were sitting in other…read morepedicure chairs on their phones. Who knows, maybe they were on break?! They did not do everything included in the pedicures we chose. I pointed to the pedicure description we wanted as language can be a barrier. Several steps such as having nails trimmed/filed, exfoliating, and massage were not done. Nail polish was fairly done. We were not charged correctly. They called another employee over to help....twice. They said we had to pay for gel polish removal. Neither of us had gel polish or any polish on when we entered their business. Disappointing

Needing a new place for a pedicure, after my last place savaged my poor toes, I took several…read morerecommendations for V Nail Lounge. They were able to take appointments for quite a way out, as well as booking appointments for soonish; I booked a pedicure with Tim right before my trip abroad, giving myself maximum time to grow out the ingrowns the last place gave me. Big place, with lots of stations and lots of professionals. Clean, light and airy. The massage chair pedicure stations faced a large flatscreen tv showing the Olympic Games. Nice! Tim didn't give me much time to soak, but was very careful not to cut my nails too short, and not to file them too much in the corners. My podiatrist would approve. Didn't take off enough callus on the ends of my pinkie toes, but that's a hard area to reach. Massage of the feet and calves with lotion was relatively brief, but used a nice lotion that didn't reek of artificial scent, like the last place. Did a beautiful job painting my nails. Fast, efficient, professional, and no pain. I was happy. Afterward, relaxed by the good experience, I asked about a manicure, and ended up seeing Tim's colleague Linh, who was awesome. She told me about gel builder, to armor my weak and brittle nails without damaging them, and I signed up. We left my short nails the color the gel builder comes in -- a nice, natural pink. Maybe now I'll actually be able to grow them out past my fingertips, without them snagging and tearing! I love how strong and smooth they are now, which is helpful in making jewelry! I booked a follow up for a month from now. I look forward to trying out more of their services!

I called in to see if they can take me and they said yes if I got there within 15 mins which I did…read moreI picked my color and I was able to seat in the chair for a pedicure Randy was great he was nice and friendly I love that this place is clean and roomy

I normally have issues with my nails staying on, however since i've been going here not one has…read morepopped off! They take their time with the nail prep and make sure you like everything. The place is very clean and nice inside. Esther is extremely friendly, welcoming, and has conversations with you. I have also gotten pedicures which have been amazing! I can't recommend this place more!

Really disappointing experience at Jade Nail and Spa. I went in for a full set, but the technician…read morepushed builder gel instead of acrylic or Gel X. Less than a week later, one nail already popped off and I work a desk job, so that shouldn't happen. I called for help, but since I'm out of state, they weren't helpful at all. Overall, poor quality and not worth it. I wouldn't recommend this salon.

These women are a credit to the trade. The price is right,…read morethe services are geared to what you need as opposed to what is going to make the business money. Paloma is kind, very attentive and great at her craft. The owner is very knowledgeable and a straight shooter. Right off I felt a female kinship with her. I will be back and suggest that you consider coming to Nail Obsession and Beyond

Took my mom to get her nails done and we fully regret walking in. For months, my mom always gets…read moregel manicures whenever she goes. Simple, right? It took close to an hour and 45mins for a service that usually takes 45-50mins max. The person servicing my mom was extremely slow to do her nails because she didn't know what she was doing and this was even confirmed by the owner. Because it took so long, no massage or lotion was included like other customers. The owner and another staff member coming to work in pajamas with extra long acrylic eagle talons for nails was definitely a red flag & I should of seen this coming. The owner was forcing my mom to basically pay $100 for a very sloppy, lumpy & time-consuming manicure. After some time of arguing, she decided to lower it to $75 (still an overcharge) because of miscommunication, and didn't even apologize. The owner was extremely reluctant to see the problem from another person's point of view & stood firm on her pricing with a sense of entitlement. Apparently, she's very proud of the mediocre work that comes out of her shop & demands full payment, even if that means ripping off customers. And never once were we expecting a free or discounted service. We just wanted to pay what was fair for the low-quality that was given. I found them to be very unprofessional, unreasonable, hostile and overall a huge lack of customer service skills. Continuously talking over people in a louder voice doesn't make your claim any stronger or correct. Instead of turning a negative to positive experience to create a repeat customer, the owner opted to give major attitude to a senior customer with broken English, knowing there was a lack of communication on your businesses behalf and that was disappointing. Very ghetto, to say the least. If you're going to charge premium pricing, a premium service needs to follow. No one in their right mind can look at these sad nails & genuinely feel they got their money's worth.

Overall, I'd give Sam's Nails a 3.5. I had high hopes for this nail salon when it opened a couple…read moreyears ago, but every time I visit they only seem to be ok. Sam's has never seem to wow me with their work. When it comes to convenience, I love where the location is. It would get a 5 star for that alone. The facility is always clean and I never worry about my safety as far as getting as infection or anything like that. Unlike some other places. I'm originally from the East Coast and when we get our nails done, we like pizazz. I enjoy fun and eclectic styles and patterns. And it seems like here in the Midwest, that's not something people look for regularly. So when I saw Sam's advertising on social media and even with their signage, I thought this void would finally be filled. They displayed fun designs and creative artwork, but I find that 1) not everyone can complete the creative nail art I look for. 2) they literally CHARGE for ev-ver-ry thing! If you want nails files shaped to anything but square, +$5-10. If you want French +5-10. I know it's common, but $10 is a bit much (IMO). 3)they just don't perform to my level of expectation. But check them out and let me know what you think.

Sam's is clean, bright, has tons of colors to choose from and the staff is always friendly and…read moreprofessional! I will definitely be back!

I absolutely love this place! Hannah is always thinking of ways to make her shop better for…read moreeveryone. It is so laid back yet inviting. They always offer something to drink and the quality of their work is amazing! Kitley did my daughter's nails and they look perfect as well. Hannah is always worried about the quality of work each tech gives. I've been going for about 10 years.

We went here in a hurry before we went to the airport just to kill a little time. We got a normal…read moregel set on our natural nails and they did a great job. They had a lot of people in there, but got us in quickly and still took their time. They did two coats and then thought we might want another so they asked us before just assuming we didn't since you could see a little bit of the nail through. Would definitely recommend going here.

Lin does an amazing job. I really don't like the part where they take the polish off my nails but…read moreshe makes it a good experience for me and is a really sweet person.

I have been coming here the past 2 years or so for pedicures. Service is always great, staff is…read morevery nice, and prices reasonable.