I came for a manicure with my mom. My manicurist, Megan, was fantastic! Not only did she do a great job on my hands, but she was hilarious to talk to. She made the whole experience so much better. If you're looking for a good manicure, come here and see Megan. read more

We were so glad we chose Nails and Co! Megan Destiny both did an excellent job on our manicures and pedicures! read more

Nails & Co. Spa - Nails & Co manicure - Nail Salons Near Me - Salem, Massachusetts

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this place was amazing truly 10/10 I cannot remember our nail techs but I went there with my sisters and I have to say for me this is the first time ever my nails have lasted this long Im gonna post two picture of the first day and now there is no difference. also one of my sister smudged her nail and they immediately fixed it read more

Nails & Co. Spa - The first day - Nail Salons Near Me - Salem, Massachusetts

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I'm not one to right reviews nevermind bad ones but my experience there left me no option. I bought my wife a gift card several years ago for a spa day at a local nail salon. It was for a manicure & pedicure. When we went to use it the employer said they could not find the name in their 'computer system' even though i still have the card with a card # and bar code to look it up. I've made countless calls and have been very patient and have been promised to get a return call from a manager. This never happened. I keep calling, they keep telling me the manager will be in later in the week. They have been super unprofessional and all I'm asking for is to get the service we paid for. There is no expiration date on card and I know in Massachusetts gift cards don't actually have an expiration date. This is plain robbery. They could have very easily made the situation right but instead they chose to ghost me assuming I would go away. Terrible experience. read more

Nails & Co. Spa - Nail Salons Near Me - Salem, Massachusetts

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Great place, but ... like any other salon it sure would be nice to have a few pillows --- for one's back ... children. A couple bucks across the street @ Marshall's or HomeGoods would go a long way. We go to a nail salon for R&R as well as a pedicure. Being comfortable is part of that experience. I typically go elsewhere for this mere little reason. read more

Just got a mani pedi and what a disappointment. 71$ I realized the girl was new. She was very nice but very slow and not vey detailed you could see every coat on the sides of my nails and my cuticles were not removed.i didn't ask for anyone specific and I shouldnt have to. If you're charging that much for a regular mani pedi everyone should be great! I stopped going bcuz of the price. Now I wouldn't go back if it was free. read more

My friend and I went today for manicures. My gel came out very good, I loved the service. My friend on the other hand... very strange experience. Employee had her soak her hands in warm acetone for 20 mins. When my friend questioned this the employee asked "have you ever gotten acrylics off before? This is how we do it" . Then to make matters worse she failed to remove the original tips and glued new ones on top of them. My friend was too uncomfortable to say anything, later on her hands continued to burn and became swollen and warm to the touch. Fortunately we went somewhere else and got them removed. Her cuticles and tips of fingers are chapped and peeling. read more

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I just had the worst pedicure service. I went here as I was given a gift certificate. I do come here on occasion because it is easy to get an appointment last minute. But it is definitely not as good as it used to be. Has been kind of hit or miss depending on who you get. It doesn't matter who you request. You just get who is available. The past year I have found many of the nail techs are inexperienced. Today, luke warm water... I asked to heat it up but I just got more cool water. Asked for short nails she only filed. Little to no rough skin removal and then polish all over my toes. On to someplace new. read more

I love this place. It's more expensive than other salons in Swampscott/Salem, but I enjoy booking online, always walking into my appt on time and having a great tech that takes care of you. Hannah is my girl. She does such a great job with my nails (they last around 3 weeks) and I trust her. She always asks about my family and takes her time making sure my nails look flawless. Go here. It's worth the money! read more

Nails & Co. Spa - Nail Salons Near Me - Salem, Massachusetts

Please read my WHOLE review (I know it's lengthy) and take it VERY seriously. I started going to the Peabody Nails and Co Spa over 8 years ago. After a year of going to Peabody I switched to the "Swampscott salon," which moved across the street to the Staples shopping strip. Mainly due to convenience. A month ago (August 2019), I had several deaths in my family in one month. The amount of stress I was feeling was already heavy enough. Due to one of my families losses, I had to cancel an appointment on the same day. When I rescheduled and went in to get a Gel- dip manicure the technician began to lecture me in front of other customers at the table (while she is prepping my nails for dip) about how I wasted "Their money and time" when I called and cancelled the same day. This went on for a good 15 minutes, maybe even longer. To the point that I was embarrassed and felt very uncomfortable. My Nana had just passed away during that week and here I am trying to do something relaxing for myself while I am grieving and the technician is humiliating me because I cancelled the same day. After that experience, I no longer felt comfortable at Nails and Co. How can anyone treat someone like that, or better yet after explaining how you lost several family members and they still lecture the customer about how it was an inconvenience to them is...just beyond words. I shouldn't have had to apologize to her for my loss, yet she made me feel humiliated for missing the appointment and made comments to me about how it was a loss that impacted her and how the manager didn't allow a different client at the salon book online anymore because she didn't show up for her appointments. Her co-workers sat next to her with their clients as Sue (the nail tech) lectured me and they said nothing. Needless to say I left there feeling worse than I had already been feeling. When I went to another nail salon a few weeks later to have them remove my Gel-dip applied by Sue it took them OVER 90 minutes to remove it with the typical procedure most if not all nail salons use. NEVER has that ever happened. It may sound silly but I can't help but wonder if she intentionally did that to my nails. It just doesn't take 90+ minutes to remove gel. I advise everyone to avoid this salon after how they treated a very long time customer. I will always remember that during the most difficult time for my family that Nails and Co chose to add to my stress rather than help me seek some sort of emotional/mental balance during a very difficult time. Instead they made it worse. read more

I really want to love this place but the fact that they barely have good color selection is a bummer. They have like 2 shades of purple. You go to another nail salon and they have like 20. This place is great everyone is nice but I give them a 3 star for lack of color options. They need to step up their game. read more

This was my first experience at Nails & CO and I loved it there!! They are very professional, courteous, and attentative. The salon is right in Vinnin Square, easy to get to, with plenty of parking. When you walk in you are greeted at the door, offered a beverage, and instantly feel the spa setting with gentle music and aroma therapy. The staff is very friendly. They offer a wide variety of services from waxing to nail care, etc. The only thing I took a star away for was they are a little pricey...but you get what you pay for. They are also very busy so call ahead and make an appointment. I'm definitly going to continue going there. read more

Nails & Co. Spa - Nail Salons Near Me - Salem, Massachusetts

Absolutely amazing experience from start to finish. This place has everything I look for in a nail salon: friendly employees, great service, timely, easy to accommodate, and hard work. My nail tech took her time and gave me the best pedicure of my life! Also, the salon is extremely clean and neat. I felt completely relaxed the entire time I was there. I will definitely be going back! read more

Didn't give me the color I wanted. Or the shape. I paid for a dip powder(SNS) and at the end they put gel base& top coat on. I've never used a uv light for sns nails. read more

Nails & Co. Spa - Nail Salons Near Me - Salem, Massachusetts

You feel the luxury when you go to this place! Ver clean and high end they treat you like a queen! They take good care of you and they always offer you something to drink i feel like im in a hotel. Im in love with my nails every time i go there. read more

Nails & Co. Spa - My nails color i got done the other day - Nail Salons Near Me - Salem, Massachusetts

I love this place too. Maybe folks are grumpy but I always leave very happy and relaxed. I like the private feeling of your own room that they create with gold shimmery curtains between the pedicure chairs. They turn down the lights during the foot massage. It smells wonderful very citrus and clean. They are comparable to other mid range salons. About 45$ I don't think that's a lot for a well performed pedicure. I've been to lux salons it no differance,except you get the fancy name e.g. red door spas. I do think the drying room could be a bit more Interesting but it's not a bad experience. It's clean, quiet, excellent skin products, tech's know what their doing you don't have to watch them like a hawk. I love the online appointment feature too. If you to change your time, it's not a big hassle. read more

Nails & Co. Spa - The drying room - Nail Salons Near Me - Salem, Massachusetts

I don't leave review but this is crazy! I booked my appt for 5pm I let them know I was going to be late. I got here 11min late and taken to the back for a pedicure. So I asked for a callus treatment, "oh no we only have certain techs that do that, there is a callus service already included" No that's not right, they did not want to provide the extra service because they close at 6 when the hours outside state 9-7 and online as well! That strike one, then I sit down and I'm being rushed! I have gel on my toes and you are supposed to soak it off not buff it because it's "too time consuming" then she proceeded to continue to buff it off then I asked are you going to remove the polish, "oh no that's as much as I can get off right now it's gonna take too much time to do to soak them" wait what can you please get the manager? The manager never came, the nail tech went to talk to her and then she came back to me! Like ya ok I'll soak them! That's unacceptable smh you work here you should know the steps of the pedicure like how do I know more than you as a client! I actually liked this place but this is so aggravating, you supposed to be relaxed when you are getting a pedi instead I felt rushed and I just want to get up and walk out ! Waste of time and money! Maybe if my skin was a diff color I would of had a better experience! read more

It was such a mistake to even try this place and do any services. I made an appointment for the pedicure last week online and got a spot on the same day. When entering the salon, I liked the place and thought it's so comfy but obviously It was my first opinion which was not correct. I took quickie pedicure which costs $36 with no massage or any treatment. When the lady started, I asked her to remove the ingrown nail and she said ok. She cut the whole corner of my nail to remove it and she said she did it. I didn't realize in the beginning that she didn't do anything like that but left me without part of my nail. When doing the color, she made a mess on some of the nails and let me go with uneven nails. It was dark in the room and I didn't see how bad it was until I get to my car. I came back and the receptionist put me on a different date for add on 1 nail. All that days I had such a pain with that nail that she cut the whole corner. When I returned back, I also mentioned to the receptionist that she didn't do the ingrown nail as she said she did. I asked the receptionist to put me with someone who can do it. But here I have heard what made me so mad. The receptionist said that if I want that to be removed I had to pay $36 or $47 more to do another pedicure. Why? Why would I pay again these money just because the previous lady didn't remove but said she removed, colored my nails uneven. So now for her mistake I have to pay again? Yes, this place does look nice. But the service and quality is "0". I went to so many places for the whole pedicure and paid that money where the service was great. And I would come back to Nails Co probably again if they fix the mistake and redo the work that was done poor. The personnel has to work on how to make the quality of service and customer service work better. This salon is pricy but doesn't worth it! I would not recommend that place. There are many other places where the service can be done much better. read more

Overall, I like Nails and Co. alright The place is always clean and I have observed the staff going out of their way to be hygienic (can't say the same about some places!). I've been going there for a few years and have never had a problem with anything related to cleanliness - I've heard horror stories about other places. The staff is generally friendly (though sometimes I'd go in and I'd feel like my presence had interrupted something - like walking into a high school cafeteria and the cool clique glaring at you). The online appointment system is a fantastic idea and has never given me a problem (though I sometimes would call to double-check confirmation per the suggestion of one of the nicer receptionists). All around solid 3 stars. I gave Nails and Co. 4 stars because of *Tommy Tran* (on his own he is five stars!). He is an exceptional nail technician - technically, he does an excellent job, but he also knows what colors and trends are happening, what is more unique-but-stylish, and what will look good with various skin tones. He is also a really nice person who I enjoyed chatting with during my mani/pedi (though if you are the type who doesn't want to talk that is fine, too). And he gives really great massages. Seriously. That portion of the service was sometimes weak with other technicians (something I noticed going to multiple locations over the past 5 or so years), but not with Tommy. Sadly I moved out of the state, so I don't go there anymore, but I still recommend and make sure to book with Tommy Tran! read more

I am writing this review as I sit on the pedicure chair. I might be getting the best pedi I've had on the North Shore. The pedicure "pods" are private and comfortable. The environment is clean, inviting and relaxed. I was treated with friendly service by Lynn and it was exactly what I needed. I chose the NS Spa Pedicure with the add on of 15 minute massage. I am in heaven. This was the perfect choice for my weary feet. This was my first time here, I came on a whim and still, I highly recommend this place. I would also suggest making an appointment. I believe they get very busy on the weekends and seasonally. They accept credit cards but bring cash for the tip. read more

I think it was very clean and they did a nice job with my manicure. I had to wait 10 minutes after my appointed time to get seated. When she finished I just sat there for about 8 minutes while she moved on and finally said / are my nails dry. Not good communication. read more

First time here and it was great experience. I was a walk-in and was checked in immediately. Staff very welcoming & offered refreshments. I had a pedicure treatment and was pleased with outcome. The technician was professional and took her time, allowing me to enjoy the pedicure. FYI tips accepted on credit cards :) and they open at 9 am! read more

A little on the pricey side (18$ for a regular Mani) but still oh so worth it. Inside you totally forget you are in the heart of a strip mall/ shopping center in Swampscott, MA. The hand massage was so relaxing. I haven't had a pedi here yet, but it looked like they were seating women in little private booths with chairs and basins....nice. Parking is easy since it's located in a shopping center. Great selection of polishes and love the bottle of water/ soda when you arrive. Nice touch! Delux Spa Pedicure - $35 - 45 min Creative Spa Pedicure - $45 - 55 min Aromatherapy Spa Pedicure - $55 - 65 min Waxing: Brows - $14+ Bikini - $30+ Brazilian - $60+ read more

As for the manicure, I was very displeased. I felt it was done very sloppy. The manicurist cut my nails, but failed to shape them. She did not buff them at all and the top coat she put on was laughable. I left unhappy, but didn't say anything knowing that I had no intention of going back. Once I arrived home, I saw that the salon had sent me a 20% coupon that was received while I was there. I decided to call and see if there was a way to be reimbursed for the coupon. The person who I spoke to told me that they could return it as a gift card. Then is when I stated how displeased I was with the manicure and that I didn't intend on returning. This is when my opinion of the salon changed dramatically. The person came on the phone and apologized for my bad experience and stated that not only would I get the coupon, but the whole service would be refunded. The problem was taken care of better than I expected and I will now consider going back. I was going to chalk this experience to lesson learned, but the salon made my disappointment right. read more

This is my go-to salon for a pedicure. So, here's what I love: 1. The individual bays. It's quiet and spa like. You can close your eyes and relax. For insurance that it will be quiet, I always book an appointment on a Sunday morning. The bays have windows, between the people on either side of you, but this is not really the kind of place where you want to go if you are there to "catch up" with your sister or good gal-pal. Some ladies do not understand that and they get in there and don't use their "spa" voice, or even "inside" voice for that matter- and they yack away like they are in a restaurant or bar. You'd think that they'd catch on that it's a quiet atmosphere because the tech dims the lights, except for one spot light on your feet. I find Saturday's to be noisy- and Sunday's to be very quiet. I work so I have no idea what goes on there during the week. 2. The foot massage is amazing. I LOVE that they spend a good 10 to 15 minutes on the massage and they know what they are doing. The techs that I see understand reflexology and their massages are not typical of what you'd find in a corner nail salon. $35 is well worth it to me because that relaxed feeling in my lower legs, ankle bones and feet stay with me for a good 24 hours. This is my favorite part of the visit. 3. They're very clean. 4. They make you feel very comfortable. Water upon arrival. The tech's always ask me if I'd like a magazine etc. 5. On-line booking. What's better than that? I have had zero issues with the techs running behind. My appointments are always on time. Here's what I don't love: My only issue is that they don't carry enough of the popular colors.They probably have 100 bottles but it's a very big salon and they're probably servicing 20 clients at a time. My guess is that the colors I want are in use at the time I have my appointment. If you are very particular, it's not a bad idea to bring your own polish. read more

Came here today and was very pleased! The staff is very nice. It's very tranquil too. The price for me wasn't a problem. I paid $35 for a gel manicure which is the price my other salon charges. I will definitely be back! P.s Nails came out great. Ask for Hana (I'm 90% sure that's her name) she did a great job! And they allow tip on credit card :) read more

This is my favorite place for a pedicure for many reasons:Online booking,very clean and they actually spend time massaging your legs & feet instead of just slapping on lotion like most other bargain places. Yes it costs $35 which, think about it how much would you charge to work on a strangers feet? I think $35 is a good price for a great Pedicure! Too bad I wrote review before my visit today, I booked online for a 1pm appt. the front desk forgot to let nail tech know I was there so my appt. was almost a 1/2 hour late and 2 of my nails smudged when she put my sandals on. Normally this is my favorite pedicure place just not today. read more

Probably one of the nicer and more professional nail salons in the area. It's really nice that this is dark inside to create a calm and relaxing environment. They always give a good, long and quality massage. Giving it 3 stars because I'm disappointed in the quality of my gel manicure. I went to Brenda and she gave a good massage but just an average paint job. She didn't paint it thoroughly enough. There are pretty large gaps between wear the nail polish ends on my nails and where my nail meets my cuticles. This is frustrating as the gel will be on for 2 weeks so as my nails grow out this will look worse. She also didn't do the tips of the nails which most salons do. For $34 I expect a top quality manicure as I could get it elsewhere for cheaper and likely more thorough. read more

Never go to this place -- not clean. The poorest service and since I speak Vietnamese could understand the comments being made. Head over to Lucky Nails in Marblehead. read more

Excellent service, work. The relaxing feeling I look for when I want a mani/pedi ... No TV !!!! :) read more

I have been having my nails done at Nail& Co Salem for about 3 years now. Love Hannah she does a great job even if I only like pink. She laughs and says red ?? But then brings me a lovey shade of pink. After the salons were lifted during covid I went in and felt very comfortable how everything was set up everything was always very clean, but now very well spaced out . read more

Was able to get a quick pedi last minute. Nice service, friendly staff. Great massage chair, nice color selection. read more

Nails & Co. Spa - Nail Salons Near Me - Salem, Massachusetts

The space is really lovely and glam, but I felt it was a very expensive, sub par manicure and pedicure. The nail tech was perfectly nice but I think perhaps she had vision issues... she kept missing snagged cuticles and I honestly think she couldn't see them, so she just kept trimming without getting it. Golden Nails is way bette and less expensive. read more

I have been a long time customer of this place, and I will say- they do an amazing job. They have certainly upgraded their customer service at the front desk- in the past- I've felt like an inconvenience, but since the move, this is no longer the case. I'm not a big fan of the way to pick out colors, the color cards are placed on the window sill, and you have to either memorize the number or hold the card from other customers until you can give it to the technician. My biggest issue is the major increase in cost over the past few years. I'm sure their overhead has increased, but I just can't justify spending almost $100 for a regular pedi and gel mani every few weeks. I'm starting to look elsewhere to check prices and save money for the same services. read more

Went in on a Sunday to have some waxing done. The technician who did the waxing was very thorough and knowledgeable. The atmosphere here is very cold and money driven. When I paid for my services I looked at my receipt and noticed that I was overcharged $17. They did reimburse me but did not apologize nor seemed surprised. Beware - it appeared this is a common practice! I will definitely not be returning to this salon. read more

Went here on a whim since we both had tired aching feet. We were able to book an appointment within a reasonable amount of time, little wait time and very pleasant employees upon entering. Literally one of the best pedicures we've ever had. We sat behind closed curtains and they did wonders for around a half hour or so. Going back soon! Looking forward to booking a manicure this time :) read more

This place is really nice. It is clean and more upscale than most nail places. I have gotten a couple of pedicures here and they are amazing! The chairs are private and my feet always look so great. I like that the tools are single use. They have a good selection of polish colors. I have only gotten one manicure here. I agree with other reviewers that the stations need more light. The polish wasn't even but it did last 4 days chip free so it was not terrible. They also offer waxing and facials but I haven't tried them. Bring cash for a tip. read more

Terrible service, I made an appointment and they said they lost it and that they can take me in later on. I also showed them my confirmation that I got in my email but that didn't matter.Well that time came and they were still running late but thats not what upset me really what really set me off was that the same thing happened to another client and they apologized to her and offered her something to drink. I got neither. Im sure everyone knows its very pricey here ! And everyone deserves great service for what were paying. The people at the front desk didn't even care. After waiting 45 mins and seeing that people were being taken before me even with lost appt. I got up & left and told her that I'm going somewhere else ... And she said okay. Never going there again I went too Dashing Diva across the street & they were amazing and very professional. Less pricey too. read more

This is my favorite place to get my nails done. I love how you can book online! Makes it quick and easy. I also like how they email me weekly specials! I usually book with Sony, he's does an awesome job and he's super nice. It's always very clean and relaxing. It you need a manicure or pedicure this is the place to go! read more

Time and again, Nails and Co. has failed me. I would go every few months or so for pamper day for nails and eyebrows, and SEVERAL TIMES they have 1. Made me bleed because of harsh techniques for nails 2. Ignored my requests for eyebrows shape and thickness 3. Ripped off my skin during the waxing procedure 4. Left me with a crappy polish job and 5. Pointed out my acne, which I am already hyperaware of. Would not recommend. It is overall clean, setting is not tranquil, i enjoy how they offer you drinks, however. read more