This is the second time I've booked an appointment with Ashley. The first time was maybe four weeks…read moreago. I had a regular pedicure and a gel manicure cost was $75.00 Today I went in for the same procedures with nail art on two nails. $90.00 both times I got the nail files packaged. I asked why the $20.00 difference and was told I had nail art???? I asked for decorative lines and this is what I got. I will not be recommending Ashley. Just a note the other ladies work looked really good

I'm literally obsessed with this place! I've never left unhappy. Every single time I get my nails…read moredone left and right people are asking me where! I will always tell everyone about this shop especially about my love Bailee!

Eliza provided quick services for a short almond set. The shape was absolutely perfect. she's very…read moreattentive on filing and painting the nail. This is probably the best set I've ever had. Fair pricing good clean environment easy to vibe with 10/10

best nail salon in all of southern Oregon! every tech in their is amazingly talented and each has…read moretheir own special touch. Sara the hair dresser is awesome, my whole family goes to her. I just adore Trista, Kelsey, Jamie, Emily and Sara

I get my nails done here every few weeks! Always a wonderful job the salon is super cute and clean…read moreand all the girls are really creative and good at what they do! The prices are so good too- way better than what you would pay at other salons.

I've been going to Rustic salon since opening day. Kendra has a great price point and does some…read morereally amazing nails! The salon is always clean and has a really good vibe. I always look forward to my appointments and I'm never disappointed! Thank you Kendra!

Very unprofessional Thrives off drama…read moreSmelt like mold and a bad oder in the salon Nails were just okay

I have been going to Tony and Holly's nail shop for over 15 years. Today, July 21, 2026 I called…read moreHolly on short notice and she booked me in right away. I walked into the nail shop and was amazed at the NEW massage chairs awaiting me for my pedicure. I was 1000% satisfied. There is no other nail shop that will compare. I will always recommend Medford Nails.

I chose this salon based on the positive reviews and unfortunately had a very disappointing…read moreexperience. The nail application was sloppy, with uneven polish and bare areas around the edges. When I politely asked the nail tech to fully cover the nail and clean up the edges, he refused. Another technician stepped in and instead of addressing the concerns, told me there was "nothing wrong," implied that because I'm new to the area I didn't know what I was talking about, and spoke to me in a dismissive and condescending manner. I was surprised and uncomfortable, as I have never been spoken to that way while receiving a service. I wasn't asking for anything excessive--just clean, fully covered nails and professional treatment. Unfortunately, the way my concerns were handled felt disrespectful and unprofessional. Based on this experience, I would not return.

i have not seen prices this high since i was in the bay area for the price they charge i would…read moreexpect better

TLDR don't get your nails done here. Unless you have $100 to throw away…read more I was a walk-in customer. I called ahead of time and the owner fit me in. She serviced my hands and it was an extremely sloppy job. I don't do my nails often but I've been to enough salons to know the typical process of a gel manicure. The owner had me rest my hands on a towel while they were cured under UV light. Needless to say, the towel fibers would catch on wet polish and leave scratches on undone surfaces. She tried to buffer them off but I insisted on having them repainted. Obviously the owner was rushing. I'm not sure why, since she said she had availability. Including myself, there was only 3 customers in the shop and 3 nail techs. We could have each had a nail tech and everyone could have gotten attentive service. One of the customers was just sitting there while the owner did my hands and an employee did my feet. Hygiene is a major concern. The aforementioned towel fell on the floor multiple times. The owner just picked it up and laid it back to where it was, and expected me to continue resting my hands on it. I should have terminated my visit and left right then. Out of the 3 nail techs, only one was wearing gloves. She switched from another customer to me and I don't believe I saw her donning a new pair of gloves in between. Again, I should have got up and left. I don't know where I left my brain that day. Never have I gotten a gel manicure that chipped and peeled and cracked as severely as THIS anywhere. Reason why I get gel manicures is because they're supposed to last at least 2 weeks. It's been a little over a week and 5/10 nails have come undone, it's as if I never did my nails, and I have no choice but to spend another $100 to fix the mess that this salon created before an event. I rarely leave 1 star reviews for small businesses but this experience was absolutely ridiculous. It's been over a week and I'm still livid. I live out of town so I can't be bothered to confront the owner and ask for my money back, but I hope my experience helps other Yelpers make informed choices.

If I could give ZERO stars I would! Horrible experience with the nasty technician who is also part…read moreowner. She definitely should NOT be interacting with customers. Dip powder nails barely lasted 8 days when I was assured they would last 3 weeks. Then I was charged $10 for her to rudely take them off!! Do not have your nails done here!!!

Just all around shitting attitude when I called the following Monday to ask for clean up of the…read morenails she was mad of course. I reminded her of their policy that I could most definitely come back to fix what I wanted. 65 bucks is not cheap. I'm done getting my nails done in this valley.She was backed up in a rush and did a sloppy job.Looks like .

Ashley did my nails, I had asked for round and I got almond shaped. Additionally, as I was getting…read moremy nails done, she cut herself while filing my nails and didn't put any gloves on nor a band-aid and got blood on me. Unprofessional because she was talking about clients rudely, and using profanity about them in front of customers. Also, she was not wearing a mask the entire time I was there, from coming in, til leaving. This was a one-star place. Not only was the job done horribly, it was just an unsanitary place. Don't recommend, and it was reported.

Jen did amazing work on my daughters nails. She used sleeves instead of tips to construct…read moreextensions , and used a stamp for accent nails. She was patient, friendly and focused, in a pleasing atmosphere. I relaxed on the couch to read while music played and they created. Highly recommended!