DO NOT GO HERE!!! Absolutely by far the WORST/STRANGEST experience I've EVER had at any place of business!! I have never been here before because I have a nail guy but I thought I'd give it a try since I moved near by.... BAD IDEA! The nail tech who did my nails was a nightmare! First off I just needed a fill but when she lightly drilled over the nail and then proceeded to put powder over the existing LIFTED acrylic, I asked her why she was doing that. She said I needed a new set (2 weeks 6 days old) so I said that was fine. She took off the old nails and started a new set. I told her I like short nails that arch down... I hate when nails point upward! By the way it took her no more than 15 mins. from the time I sat down and got up to leave! She did a half-assed job, was rough, rude, forcefully pushed my hands away, and put on the fake nails 2 sizes smaller than my nail bed, leaving my natural nail exposed! So I paid, told her they weren't what I asked for, left, and drove straight to my nail guy to see if he could fix it! His wife who owns the shop told me to go get my money back and come back! I went back to this awful place, asked for my money back and sure enough was told No! She proceeded to yell at me and told me there was no way to do my nails the way I asked for (Short and NOT pointing up to the sky) I told her My guy does it that way and has for 6 years! She didn't like that so this is where it gets weird... She says to me "I go there with you now and get my nails done the way you (me) says he can do and if he can do it then I give you money back, If not then you pay for my nails" hahaha well my first thought was this lady is crazy but whatever fine lets go! I don't think she expected me to agree so then she said lets put it in writing! As I started to write the arrangement down on the clipboard she provided she yanked it away from me and threw it on the counter! By the way she is still yelling at me the whole time about how its impossible to do what I always get and how she has been doing nails for 30 yrs and so on! So she takes the business card of my guy and calls them! She screams "whats her name?" I told her I did not know her name but his name is Tang... She is now repeatedly screaming at me "WHAT IS HER NAME?"" I repeated several times that I didn't know her name!!! So she finally calls over there and has a 20 min. conversation in her native tongue which I don't speak or understand, unfortunately. Finally she hangs up and says "my best friend says she never said they could fix and they cant shape your nail either" LOL I politely told her she was lying and asked for my money back! She started yelling at me that she will fix it for more money! WAIT WHAT?!!! Um why would I pay more money when I'm not happy with the first awful set! THIS IS THE SHORT STORY no joke!!!! I don't know how but I was calm the whole time! I can't believe how unprofessional this place is! Save yourself the trouble and don't go here! On top of all of this, I was the only customer!!! Why wouldn't she just take her time and make them look nice and get my business again! I seriously felt as if I was burdening her right from the start! The other employees weren't fazed by any of this which makes me think this is normal behavior from this person! read more