Paco is a 4-year-old Mini Aussie who is loving, playful, and full of energy. For a long time, walks…read moreand outings were difficult because he would become very reactive whenever he saw another dog. Taking him places and enjoying walks together honestly felt impossible. We decided to enroll Paco in Sit Means Sit, and we are beyond grateful we did. Matt has been absolutely amazing with Paco. He is patient, knowledgeable, and truly cares about the dogs he works with. He always took the time to answer my questions and made sure I had the right tools and guidance to continue Paco's training at home between sessions. The transformation has been incredible. Paco now comes when called the first time, sits in place, and best of all, walks calmly right next to me. He no longer pulls, jumps, or walks out of control. I'm finally looking forward to taking walks with him and can't wait to continue seeing his progress every day. Huge shoutout and thank you to Paco's amazing trainer, Matt!

Well we are two weeks in with our doggie being home and having done a week of Board and Train with…read moreBrian. Prior to SMS, we were having issues with confidence and excitement. He was charging people and dogs while walking ONLY with me. And growling at and even attacked one of our cats, who for reference was his best friend for ages. They'd even sleep together and played a lot. I wanted Miles to get to training before we ended up with him biting someone was my greatest fear. So we picked him up on 4/20 in the morning and went over basics with Brian. Miles was EXHAUSTED for the first few days. Obviously from all that physical AND mental work. But he was immediately different. SO chill. Completely relaxed. By Tuesday of last week (just three FULL days after being home, almost 4,) I was already able to walk him and get Heel, Sit, Down and no reaction to people OR dogs passing with just a 1 tap on the remote. We started with a 3 or 4 the first few days.Miles regularly does GREAT with just this level. We went back on Friday, 4/26 for a session to follow up with Brian. We were VERY pleased with Miles progress as was Brian. We worked on the heel to perfect it and also Tie down, the leash stand and reviewed a few questions. Because Miles was doing so well, Brian suggested that maybe he'd do well with agility work. So he set him up a small course, and put him through it. Well Miles did NOT like it. He LOVED it!!! He had SO much fun. And he was doing AMAZING. He caught on SO fast. So fast rbat Brian sent us specs to build the jumps!! We also worked on high object "place." And Brian gave us lots of tips on that. With it only being 9 days since our pickup and 13 days since he started training, I'd say this was 1000% worth this training. We didn't have a BAD dog but a dog that needed some tweaks and some humans that needed help doing it. Now my husband and I look forward to walks and spending time with and taking him places. And Miles therefore gets MORE time with his people. Ellie, our daughter, LOVES doing "place" and commands with him and Jack, our son, is LOVING agility SO much that he and his dad already started building Miles jumps!!! We aren't very far into this but so far 5 HUGE stars. Thank you Brian!!! Also the office staff has been tremendous. They are responsive and kind and great at following up. 9ur entire experience from consultation to two weeks out is excellent!

This is a really long due review for Stephanie, my life saver. I have an aggressive husky, who I…read morethought will never be trained. I booked a 3 days training session for my husky with her. She's very patient and knowledgeable. She also taught me how to be the Alpha of my pack. Photos say a thousand words!! Now I can take my husky to the dog park and she now gets along with my other dogs!

Stephanie is a miracle worker. Gave us all the tools we needed to give our pupper the best possible…read morestart. Now everywhere we go, people comment on how well behaved he is!

Update! Our other dog passed away a few weeks ago, and Coach struggled to find his footing without…read morehis sister, and we lapsed in our reinforcement of training so some new behavior issues began popping up with our boy. I reached out to Dick to inform him of our loss and of Coach's subsequent problems-he got out to our new house as soon as he could, we worked him for a couple of hours this morning. We are so grateful for Dick, he's always there to answer questions, he's upfront and honest about what we're doing that's creating issues and he makes the training fun and enjoyable for all of us! I know he'll help us guide Coach through his grief and when we're ready to add to our family, we know Dick will be there to help every step of the way!

Dick, has been a blessing to work with. Trusting someone with my little old grandma of a dog Hazel…read moreis not easy, especially when she's so set in her ways. Dick was able to identify Hazel's problems immediately and right away organized a game plan to minimize her bad habits. He reiterated that training is not going to be an overnight thing, however after the first day of training , I can tell Hazel was reacting positively to the certain changes. She is still stubborn and sometimes going back to the bad habits, but I can always know that I can contact Dick if I ever need help with anything. It was a pleasure to work with him and just know that if you sign up with him, you'll have a person in your corner no matter the time or day.

They used to always give you the dog walker you wanted. Now they dont listen. What happened? Past…read morefew weeks have been bad. Incorrect charges, messed up appointments, bad communication, and a friend told me they keep charging her or showing up after she cancels. New guy answering phones is disorganized.

Broken glass with food is not a good mix. I apologize for the length and I'm not usually a negative…read morereviewer but... full experience: We recently relocated to Portland from Sacramento, Ca and were so excited to find a passionate group of folks to take care of our three cats and 70lbs dog in-(our)house. We used Tails and Trails 3 times with mixed results. Important to know- you create detailed notes with the owner (Jeff) on how to access your building, routines, where leashes are, etc., etc., when you have your introductory visit. Our instructions ask that the handler only feeds the cats their canned food, nothing else. 1st time, week-long trip (June 2024)- handlers were 2+ hours late regularly. While this wasn't the biggest issue, we don't have a doggie door and that level of lateness pushed the pup's bathroom breaks longer than we're comfortable. But, we liked the service offered and adjusted how often we scheduled handler visits for the second and third visits. 2nd time, 1 week of walks while both of us were gone for longer than 8 hours (September 2024)- Great! Annie (I'm not disclosing employees' full names for their privacy) had no problems and was very helpful. 3rd time, overnight away- 4 visits requested: Sat afternoon and evening; Sun am and afternoon (October 2024)- Day 1- We left the house at 8 am and scheduled feeding/walk visits for about 1:00 pm and 6:00 pm. Around 1:25 pm, Chloe (office manager) texted me to ask if we had scheduled for 7:00 am that day. When we said we hadn't, a communication between Chloe and a handler led to the 1:00 pm visit being skipped. We talked with Chloe that evening and she said the handler would roll the afternoon and evening visits together, apologized for the miscommunication between herself and the handler, and credited our account for the mistake (all great). The handler arrived around 7:00 pm. They had a difficult time accessing the building so Chloe texted us to say the handler would hang out for a little longer before leaving if they couldn't get access. Once they did get into the building, they couldn't find the food or leash. The access information, food instructions, and where the leashes are were all in the instructions. The handler fed the pets and took the pup for a 15-min potty break. Since we were only gone for a night, we didn't book anyone to stay overnight. We considered cutting the trip short and wish we had. Day 2- Oscar was our handler. We got notifications that both visits were completed and everything seemed to have gone smoothly. When we got home, a glass jar with cat treats had been taken from the closed closet and left open on the counter. When we got home, there were treats all over the counter and SHATTERED GLASS MIXED WITH TREATS all over the floor. All three cats had engorged stomachs. While Chloe apologized and said she'd speak with Oscar the next day, we didn't hear back from Tails and Trails' manager or owner. We'll be anxiously monitoring our furbabies for a few more days.

We have been bringing our Luna for almost 7 years for both daycare and boarding. The staff at Club…read moreK9 have treated her like family and we never worry about her when we go away as she is in safe and fun hands. Our Luna passed away yesterday, so I wanted to write this review for others to know what an amazing place this is, how well cared for the dogs are, and how happy it made Luna to go! We will miss you.

Our dogs love coming to Club K9 Tigard! They get so excited as we turn into the parking lot. We…read morehave been coming since 2018 with our 4 dogs. We have large, medium and small dogs but all are well taken care of with one who is old with medication needs. We only trust them with boarding too. They come home tired and happy. I wouldn't trust any other doggie daycare/boarding. It's worth the drive.

I am just thrilled and thankful that I found this place because I have not been able to get anyone…read morethat is capable of cutting his nails. He's extremely reactive to the point that I had them at this vet and they could not handle him!! So I've been very anxious as nails need to be cut. They did the dirty deed as my dog would have you think. Very professional and very caring. We will now be taking him to obedience training and this should help with a lot of issues. Bottom line we will be going to Dogtown a lot and already have our next nail appointment set up! No gel though

Our Dog has been going to Dog Town for years! Our sweet boy looks forward to his daycare days. Very…read morekind and friendly staff.

So convenient to have a place close by for all my pet needs. From fish to cats, come here for…read morethings especially emergency items. Staff is really nice and has always been helpful whenever I had questions Wide selection of things I wish they carried tofu litter for Automatic cat litter boxes. All the other fancy stuff doesn't work as well as tofu litter. But it has to be in granules or smaller pieces for the automatic machines. Sigh.

First time here today and we had Ms. Amethyst. She is a doll. So friendly, yet professional. I have…read morea Shih-Tzu (Tini) and don't get her a fancy cut. Just like her shaved (6) and short ears and tail. Amethyst did an amazing job! Love this location. Every employee is super friendly. The whole grooming room was smiling and friendly. Found my new groomer! Thank you, Amethyst.

Not too impressed. Been to other PETCO groomers but this one I will not return to. Dropped off my 2…read moredogs for their session and added the flea shampoo. Left to run errands and was called within the hour for pick up. That was fast. She didn't express anal glands because "they didn't need it". That's a first, but I let it go. I don't think flea shampoo, or any shampoo, was used. Both dogs started itching when I got home and they just didn't smell or seem clean. The whole vibe was weird. Although she was extremely happy with the tip I gave her. Yeah, never again.

Horrible condition of the animals. Dead fish and wet floors. So sad!! Someone from corporate needs…read moreto visit. I'll be following up.